Because of the evolution of technology, especially over the last two decades, letter writing in business has slowly fallen by the wayside. We are more apt to send a quick email as correspondence rather than sending a formal letter to a customer or colleague. The document that has probably suffered the most, however, is the handwritten thank you note, and it has almost become a lost art. My questions to you are these: 1. Have you received handwritten thank you notes from companies with which you do business? If so, did it change the way you view(ed) the company? 2. What are your views on handwritten thank you notes?
Because of the evolution of technology, especially over the last two decades, letter writing in business has slowly fallen by the wayside. We are more apt to send a quick email as correspondence rather than sending a formal letter to a customer or colleague. The document that has probably suffered the most, however, is the handwritten thank you note, and it has almost become a lost art. My questions to you are these: 1. Have you received handwritten thank you notes from companies with which you do business? If so, did it change the way you view(ed) the company? 2. What are your views on handwritten thank you notes?
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Because of the evolution of technology, especially over the last two decades, letter writing in business has slowly fallen by the wayside. We are more apt to send a quick email as correspondence rather than sending a formal letter to a customer or colleague.
The document that has probably suffered the most, however, is the handwritten thank you note, and it has almost become a lost art. My questions to you are these:
1. Have you received handwritten thank you notes from companies with which you do business? If so, did it change the way you view(ed) the company?
2. What are your views on handwritten thank you notes?
Expert Solution

Step 1: Introduction:
In today's digital world, it is easy to send a quick email or text message. But handwritten thank you notes are a personal touch that can make a big difference. They show that you have taken the extra time and effort to express your gratitude, and they can make the recipient feel special and valued.
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