Based on the data provided in Table 2.6, what is the flow time of customers from 9:00 a.m. to 9:45 a.m? Note: Round your answer to 1 decimal place. Customer Time in Time out 123456789 9:03 9:31 9:03 9:11 9:05 9:21 9:08 9:38 9:09 9:23 9:09 9:35 9:11 9:18 9:16 9:35 9:17 9:33 10 9:18 9:32 Flow time minutes
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- Taylor Swiftt works at a call center as an analyst. In her role, she is tasked with data administration and finding patterns in the data generated from all of the customer service interactions that take place. She has been asked to create a visualization of this data so that she can see at what time most service calls come in during the week. What would you recommend that Taylor develop so that her supervisor can see when calls are coming in, live? Choose the best answer from the options available. Group of answer choices A daily report An interactive dashboard A crystal ball A narrativeThe check-out area of a grocery store has the average customer interarrival time = 2 minutes, the average processing time of each cashier = 6 minutes, and in total 4 cashiers. The average waiting time for each customer is 8 minutes. What is the average number of customers in the system (including waiting and using the service)? a 3 b 7 c 6 d 4Analyze the following queueing management sysytem 1- traffic intensity of 0.3 in queueing system 2- The average time spends in the system =0.036 3-The average number of the customer in the system 0.43
- 1. A single cashier handles customers that arrive at a bakery. About 34.8 customers come into the bakery per hour. It takes 73 seconds to serve each customer (standard time). 2. What is the utilization of the cashier?What is the probability there are no customers in line or at the cashier? 3. What is the probability there are less than 2 customers waiting? Note:- Do not provide handwritten solution. Maintain accuracy and quality in your answer. Take care of plagiarism. Answer completely. You will get up vote for sure.Given the following data at the drive-through of a bank, what is the interarrival time between the first and second customers? TITIT Customer Arrival Time Service Time (minutes) 8:06 8:10 10 8:15 7 4 8:25 2. 10 minutes O S minutes O 4 minutes O 20 minutesHow many years (t) can we expect to do business with a customer? Thetotal number of years is denoted by T.
- A small town with one hospital has 4 ambulances to supply ambulance service. Requests for ambulances during nonholiday weekends average 0.70 per hour and tend to be Poisson-distributed. Travel and assistance time averages 2.50 hours per call and follows an exponential distribution Use Table 1. a. Find system utilization. (Round your answer to the nearest whole percent. Omit the "%" sign in your response.) System utilization % b. Find the average number of customers waiting. (Round your answer to 3 decimal places.) Average number of customers c. Find the average time customers wait for an ambulance. (Round your answer to 3 decimal places.) Average time hour d. Find the probability that all ambulances will be busy when a call comes in. (Round intermediate calculations to 3 decimal places and final answer to 2 decimal places.) ProbabilityCustomers' level of satisfaction with a service derives from the perceived value of the service at the point in time of access. Therefore customer satisfaction is not directly related to Select one: a. the timeliness of the service b. their perception of the service performance c. their expectations regarding service d. the qualification of the service staff Which of the following situations will tend to increase customer dissatisfaction with waiting in line the most? Select one: a. The physical location of an operation b. Bright lights in the banking hall c. Large numbers of customers d. Idle workers in the view of customers оо O O O O O OConsider the order delivery system of Heartha Hardware and Construction Supplies:- Customers (whether by bulk or retail) would line up in a counter where sales representatives will entertain them. It would take about 15 minutes before a customer will be entertained due to the number of customers being served by the sales representative and only about 4 sales representatives are on duty every day.- The sales representative will take down the customer’s order in the order slip with corresponding prices. On some cases, she will ask the person in-charge in the warehouse if the items are available. She then forwards the order slip to the cashier.- The cashier would sum-up again manually the order slip from the sales representative to check the accuracy of the footing of the totals as well as the prices indicated. This would take about 10 minutes, depending on the bulk of the order being placed.- The official receipt will be printed and will be given to the…
- In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements? (Round all answers to three decimals.) What is the utilization? What is the expected number of customers in the system (L)? What is the expected waiting time (in hours) for the system (W)? What is the expected number of customers in the queue (Lq)? What is the expected waiting time (in hours) in the queue (Wq)?In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. If the service process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance measurements? (Round all answers to three decimals.) What is the utilization? What is the expected number of customers in the system (L)? What is the expected waiting time (in hours) for the system (W)? What is the expected number of customers in the queue (Lq)?Please asnwer the following questions: Under the Proposed plan how long on average will a patient spend in the ER? (Give answer in minutes) Under the proposed plan, how long on average will a potential admit spend in the ER? Under the proposed plan, how many patienys on average will be in the ER?