Based on Babich (1992). Suppose that each week eachof 300 families buys a gallon of orange juice fromcompany A, B, or C. Let pA denote the probability thata gallon produced by company A is of unsatisfactoryquality, and define pB and pC similarly for companiesB and C. If the last gallon of juice purchased by a family is satisfactory, the next week they will purchase agallon of juice from the same company. If the last gallon of juice purchased by a family is not satisfactory,the family will purchase a gallon from a competitor.Consider a week in which A families have purchasedjuice A, B families have purchased juice B, and Cfamilies have purchased juice C. Assume that familiesthat switch brands during a period are allocated tothe remaining brands in a manner that is proportionalto the current market shares of the other brands. Forexample, if a customer switches from brand A, thereis probability B/(B 1 C) that he will switch to brandB and probability C/(B 1 C) that he will switch tobrand C. Suppose that the market is currently dividedequally: 10,000 families for each of the three brands.a. After a year, what will the market share for each firmbe? Assume pA 5 0.10, pB 5 0.15, and pC 5 0.20.(Hint: You will need to use the RISKBINOMIALfunction to see how many people switch from Aand then use the RISKBINOMIAL function againto see how many switch from A to B and fromA to C. However, if your model requires moreRISKBINOMIAL functions than the number allowed in the academic version of @RISK, rememberthat you can instead use the CRITBINOM functionto generate binomially distributed random numbers.This takes the form 5CRITBINOM(ntrials,psuccess,RAND()).)b. Suppose a 1% increase in market share is worth$10,000 per week to company A. Company Abelieves that for a cost of $1 million per year it cancut the percentage of unsatisfactory juice cartonsin half. Is this worthwhile? (Use the same values ofpA, pB, and pC as in part a.)

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Based on Babich (1992). Suppose that each week each
of 300 families buys a gallon of orange juice from
company A, B, or C. Let pA denote the probability that
a gallon produced by company A is of unsatisfactory
quality, and define pB and pC similarly for companies
B and C. If the last gallon of juice purchased by a family is satisfactory, the next week they will purchase a
gallon of juice from the same company. If the last gallon of juice purchased by a family is not satisfactory,
the family will purchase a gallon from a competitor.
Consider a week in which A families have purchased
juice A, B families have purchased juice B, and C
families have purchased juice C. Assume that families
that switch brands during a period are allocated to
the remaining brands in a manner that is proportional
to the current market shares of the other brands. For
example, if a customer switches from brand A, there
is probability B/(B 1 C) that he will switch to brand
B and probability C/(B 1 C) that he will switch to
brand C. Suppose that the market is currently divided
equally: 10,000 families for each of the three brands.
a. After a year, what will the market share for each firm
be? Assume pA 5 0.10, pB 5 0.15, and pC 5 0.20.
(Hint: You will need to use the RISKBINOMIAL
function to see how many people switch from A
and then use the RISKBINOMIAL function again
to see how many switch from A to B and from
A to C. However, if your model requires more
RISKBINOMIAL functions than the number allowed in the academic version of @RISK, remember
that you can instead use the CRITBINOM function
to generate binomially distributed random numbers.
This takes the form 5CRITBINOM(ntrials,
psuccess,RAND()).)
b. Suppose a 1% increase in market share is worth
$10,000 per week to company A. Company A
believes that for a cost of $1 million per year it can
cut the percentage of unsatisfactory juice cartons
in half. Is this worthwhile? (Use the same values of
pA, pB, and pC as in part a.)

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