Avis Company is a car rental company that is located three miles from the Los Angeles airport (LAX). Avis is dispatching a bus from its offices to the airport every 2 minutes. The average traveling time (round-trip) is 20 minutes.a. How many Avis buses are traveling to and from the airport?b. The branch manager wants to improve the service and suggests dispatching buses every 0.5 minutes. She argues that this will reduce the average traveling time from the airport to the Avis offices to 2.5 minutes. Is she correct? If your answer is negative, what will the average traveling time be?

Q: A suburban specialty restaurant has developed a single drive-thru window. Customers order, pay, and…

A: Arrival rate (λ) = 6 Service rate(μ) = 2 every 15 minutes                     μ = 60*215 = 8

Q: i. Use Johnson's Rule to set the sequence of processing the shipments through Quality Control. ii.…

A: A Small Introduction about Shipment Delivery can give proficient minimal expense transportation,…

Q: Jiffy Service is a call center with several business units. One of its business units staffs four…

A:

Q: An MI MI4 system has an arrival rate of 15 customers per hour. Each server has a service rate of 9…

A: Utilization factor helps in estamating the percentage of time it is used to the total time it can be…

Q: A call center has been serving 900 customers per day, with a 10% capacity cushion. There have been…

A: The concept used here is of Capacity planning.

Q: Demand at the Krispy Kreme drive-through has jumped up with the new restrictions on inside dining.…

A: Since we only answer up to 3 sub-parts, we’ll answer the first 3. Please resubmit the question and…

Q: Benny the Barber (see Question 1) is considering the addition of a second chair. Customers would be…

A: Arrival rate is the rate at which the customer arrive at a shop, restaurant or in an organisation to…

Q: 3.a. Consider an (M/G/1///FCFS) queuing system with average arrival rate of 2 per minute and average…

A: Queuing theory is one of the popular concepts of operations management that studies how queues…

Q: 9)The pharmacy has been busier than usual today and a large amount of $20 bills has been…

A: Turn-in here basically means the work that you are supposed to complete.

Q: In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7…

A: Given data:  In an M/M/1 queueing system Arrival rate ( λ) = 5 customer per hour Service rate (μ) =…

Q: Which answer is FALSE and explanation A populer fast food restaurant has one cashler who takes an…

A: Queueing theory is that the mathematical study of waiting lines, or queues. A queueing model is…

Q: Workers arrive at a tool crib at a rate of 30 per hour. Clerks who are employed to hand out the…

A: This is a multiple server (M/M/s) queue model Arrival rate,  = 30 per hour Service rate,  = 9 per…

Q: A remote bank with one teller on average has a customer arrive every 10 minutes, and on average…

A: Queueing theory deals with mathematical modeling of the queue in the system. It helps us to…

Q: A vending machine dispenses hot chocolate or coffee. Service time is 20 seconds per cup and is…

A: Arrival Time = 56 per hourService time = 20 seconds per cupArrival rate (λ) = 56/60 min = 0.9333 per…

Q: What is the utilization? What is the expected number of customers in the system (L)? What is the…

A: Queuing theory is the study of waiting for lines/queues. This model helps to determine the length…

Q: What is the utilization of the help desk?

A: Utilization, which is calculated as the average number of busy servers (here arrival students)…

Q: 1.) M/M/2   Mean Arrival Rate: 20 customers/hour Mean Service Rate: 12 customers/hour Number…

A: Average utilization=p=λμ=2012 =1.67   Average number of customers in the system:L=λμ-λ 2020-12 =2.5

Q: a. Compute labor productivity under each system. Use carts per worker per hour as the measure of…

A: Let me state the given data, Before buying the new equipment:Number of workers =5Production = 80…

Q: What is the number of customers waiting in the queue on average?

A: Given, Arrival rate a = 24 / hour Service rate s = 2 min / customer = 60/2 = 30 / hour

Q: Eat Well is a tiny drive-through quick food restaurant in a shopping malltown, manned by an…

A: Note: Since you have posted a question with multiple subparts, we will solve the first three…

Q: An MI MI3 system has an arrival rate of 11 customers per hour. Each server has a service rate of 8…

A: Given, λ = mean arrival rate = 11μ = mean service rate =8s = number of servers = 3

Q: The Avis Company is a car rental company and is located three miles from the Los Angeles airport…

A: "Average time" usually indicates the typical length or period determined from a series of time…

Q: 5. The DMV Licensing office has a single line for customers waiting for the next available clerk.…

A:

Q: In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7…

A: Given data:  Customer Arrival rate λ= 5 customers per hour Customer Service rate μ = 7 customers per…

Q: At a car washing service facility customers arrive at the rate of 8 cars per hour. The service can…

A: This is a single-server model, we can understand that and the arrival rate (λ) = 8 cars/hr and…

Introduction to service marketing

Organizations that provide products or products to their consumers use service marketing to enhance brand recognition and revenue. In contrast to product marketing, service marketing promotes intangible transactions that add value to clients. Advertisers utilize efficient service marketing methods to gain client trust and demonstrate how their product may benefit them. Service marketing is interaction and value-based marketing.