at the order fulfillment center of a major mail-order firm, customer orders, already packaged for shipment, arrive at the sorting machines to be sorted for loading onto the appropriate truck for the parcel address. the arrival rate at the sorting machines is at the rate of 100 per hour following Poisson distribution. the machine sorts at the constant rate of 150 per hour. a. what is the utilization rate of system? b. what is the average number of packages waiting to be sorted? c. what is the average number of packages in the sorting system? d. how long must the average package wait until it gets sorted? e. what would Lq and wq be if the service rate were exponential, not constant?

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ISBN:9781337406659
Author:WINSTON, Wayne L.
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at the order fulfillment center of a major mail-order firm, customer orders, already packaged for shipment, arrive at the sorting machines to be sorted for loading onto the appropriate truck for the parcel address. the arrival rate at the sorting machines is at the rate of 100 per hour following Poisson distribution. the machine sorts at the constant rate of 150 per hour.
a. what is the utilization rate of system?

b. what is the average number of packages waiting to be sorted?

c. what is the average number of packages in the sorting system?

d. how long must the average package wait until it gets sorted?

e. what would Lq and wq be if the service rate were exponential, not constant?

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