Assume you own an online business, you can choose whether your customers would have to pay before delivery, after delivery or part payment before delivery. All variants have their merits and demerits for you as a business owner. Assume that you can select only one of the three options. Which one would you opt for? Justify your answer.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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a) Assume you own an online business, you can choose whether your customers would have
to pay before delivery, after delivery or part payment before delivery. All variants have
their merits and demerits for you as a business owner. Assume that you can select only one
of the three options. Which one would you opt for? Justify your answer.
b) Discuss the types of business processes that are well suited for electronic commerce?

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