2. Assume the founders weigh a project ’ s NPV twice as much as both obtaining/retaining a leadership position and making use of the Internet. Use the weighted factor scoring method to rank these projects. Which projects would you recommend Handstar pursue?
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product revenues, and the likelihood that Handstar could
retain or obtain a leadership position for the given prod-
uct. Also, with the increasing popularity of the Internet,
Handstar Inc.
Handstar Inc. was created a little over four years ago by
two college roommates to develop software applications
for handheld computing devices. It has since grown to
ten employees with annual sales approaching $1.5 mil-
lion. Handstar's original product was an expense report
application that allowed users to record expenses on their
handheld computer and then import these expenses into
a spreadsheet that then created an expense report in one
of five standard formats. Based on the success of its first
product, Handstar subsequently developed three addi-
tional software products: a program for tracking and
measuring the performance of investment portfolios, a
calendar program, and a program that allowed users to
download their email messages from their PC and read
them on their handheld computer.
The two founders of Handstar have recently become
concemed about the competitiveness of the firm's offer-
ings, particularly since none of them has been updated
since their initial launch. Therefore, they asked the
directors of product development and marketing to work
together and prepare a list of potential projects for updat-
ing Handstar's current offerings as well as to develop ideas
for additional offerings. The directors were also asked to
estimate the development costs of the various projects,
the founders asked the directors to evaluate the extent to
which the products made use of the Internet.
The product development and marketing directors
identified three projects related to updating Handstar's
existing products. The first project would integrate
Handstar's current calendar program with its email
program. Integrating these two applications into a sin-
gle program would provide a number of benefits to users
such as allowing them to automatically enter the dates
of meetings into the calendar based on the content of an
email message. The directors estimated that this project
would require 1250 hours of software development time.
Revenues in the first year of the product's launch were
estimated to be $750,000. However, because the direc-
tors expected that a large percentage of the users would
likely upgrade to this new product soon after its introduc-
tion, they projected that annual sales would decline by
10 percent annually in subsequent years. The directors
speculated that Handstar was moderately likely to obtain
a leadership position in email/calendar programs if this
project were undertaken and felt this program made mod-
erate use of the Internet.
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CHAPTER 1 / THE WORLD OF PROJECT MANAGEMENT
The second project related to updating the expense
report program. The directors estimated that this project
would require 400 hours of development time. Sales were
estimated to be $250,000 in the first year and to increase 5
percent annually in subsequent years. The directors specu-
lated that completing this project would almost certainly
maintain Handstar's leadership position in the expense
The second new product opportunity identified was
a Web browser. Developing this product would require
1875 development hours. First-year sales were estimated
to be $2,500,000 with an annual growth rate of 15 per-
cent. Although this application made extensive use of
the Internet, the directors felt that there was a very low
probability that Handstar could obtain a leadership posi-
tion in this product category.
The final product opportunity identified was a trip
planner program that would work in conjunction with a
PC connected to the Web and download travel instruc-
report category, although it made little use of the Intermet.
The last product enhancement project related to
enhancing the existing portfolio tracking program. This
project would require 750 hours of development time and
woukd generate first-year sales of $500,000. Sales were
projected to increase 5 percent annually in subsequent
years. The directors felt this project would have a high
probability of maintaining Handstar's leadership position
in this category and the product would make moderate
use of the Internet.
The directors also identified three opportunities for
new products. One project was the development of a
spreadsheet program that could share files with spread-
sheet programs written for PCs. Developing this product
woukl require 2500 hours of development time. First-year
sales were estimated to be $1,000,000 with an annual
growth rate of 10 percent. While this product did not
make use of the Intemet, the directors felt that Handstar
had a moderate chance of obtaining a leadership position
in this product category.
tions to the user's handheld computer. This product
would require 6250 hours of development time. First-year
sales were projected to be $1,300,000 with an annual
rowth rate of 5 percent. Like the Web browser program,
the directors felt that there was a low probability that
Hand-star could obtain a leadership position in this cat-
egory, although the program would make extensive use of
the Internet.
In evaluating the projects, the founders believed it
was reasonable to assume each product had a three-year
life. They also felt that a discount rate of 12 percent fairly
reflected the company's cost of capital. An analysis of
payroll records indicated that the cost of software devel-
opers is $52 per hour including salary and fringe benefits.
Currently there are four software developers on staff, and
each works 2500 hours per year.