assume that the facility has been operational for 6 months. The company was fully staffed on Day 1 but recently has seen an increase in turnover. In response, the HR Director (located in NE) began the process of gathering data from both turnover reports/exit interviews from both locations for the first half of the year (January – June). Below is a breakdown of turnover by Position, Exit Month, Department, Location, Manager, and Reason. Unfortunately, the Reason has not been recorded consistently at the Texas location and the HR Manager (who would know this information) has recently left the company. Based on the data provided, what conclusions could you draw regarding potential issues at these facilities Position Pay Grade Exit Month Department Location Manager Reason Customer Service Rep 7 Janurary Operations TX Smith Job Fit Customer Service Rep 7 February Operations NE Jones Lack of Growth Marketing Manager 13 March Marketing NE Shultz Personal Operations Lead 8 March Operations TX Smith Management Customer Service Rep 7 March Operations TX Smith Other opportunity HR Specialist 9 April Human Resources NE Holiday Other opportunity Customer Service Rep 7 April Operations TX Boca More money Custodian 5 April Maintenance NE Freeburg Lack of Growth QA Specialist 8 April Quality Assurance NE Peterson Management Auditor 10 May Audit NE Hadley Personal Customer Service Rep 7 May Operations TX Smith Customer Service Rep 7 May Operations TX Boca Customer Service Rep 7 May Operations NE Jones More money Customer Service Rep Lead 8 May Operations TX Smith Management Operations Lead 8 May Operations TX Smith Finance Manager 14 June Finance TX O'Brian Management QA Specialist 8 June Quality Assurance NE Peterson Personal Finance Specialist 9 June Finance NE Hirji Other opportunity Customer Service Rep 7 June Operations TX Boca Customer Service Rep 7 June Operations TX Tripp Customer Service Rep 7 June Operations TX Smith Management Customer Service Rep Lead 8 June Operations TX Smith QA Specialist 8 June Operations NE Johnson Personal HR Manager 14 June Human Resources TX Halm
assume that the facility has been operational for 6 months. The company was fully staffed on Day 1 but recently has seen an increase in turnover. In response, the HR Director (located in NE) began the process of gathering data from both turnover reports/exit interviews from both locations for the first half of the year (January – June). Below is a breakdown of turnover by Position, Exit Month, Department, Location, Manager, and Reason. Unfortunately, the Reason has not been recorded consistently at the Texas location and the HR Manager (who would know this information) has recently left the company. Based on the data provided, what conclusions could you draw regarding potential issues at these facilities
Position | Pay Grade | Exit Month | Department | Location | Manager | Reason |
Customer Service Rep | 7 | Janurary | Operations | TX | Smith | Job Fit |
Customer Service Rep | 7 | February | Operations | NE | Jones | Lack of Growth |
Marketing Manager | 13 | March | Marketing | NE | Shultz | Personal |
Operations Lead | 8 | March | Operations | TX | Smith | Management |
Customer Service Rep | 7 | March | Operations | TX | Smith | Other opportunity |
HR Specialist | 9 | April | Human Resources | NE | Holiday | Other opportunity |
Customer Service Rep | 7 | April | Operations | TX | Boca | More money |
Custodian | 5 | April | Maintenance | NE | Freeburg | Lack of Growth |
QA Specialist | 8 | April | Quality Assurance | NE | Peterson | Management |
Auditor | 10 | May | Audit | NE | Hadley | Personal |
Customer Service Rep | 7 | May | Operations | TX | Smith | |
Customer Service Rep | 7 | May | Operations | TX | Boca | |
Customer Service Rep | 7 | May | Operations | NE | Jones | More money |
Customer Service Rep Lead | 8 | May | Operations | TX | Smith | Management |
Operations Lead | 8 | May | Operations | TX | Smith | |
Finance Manager | 14 | June | Finance | TX | O'Brian | Management |
QA Specialist | 8 | June | Quality Assurance | NE | Peterson | Personal |
Finance Specialist | 9 | June | Finance | NE | Hirji | Other opportunity |
Customer Service Rep | 7 | June | Operations | TX | Boca | |
Customer Service Rep | 7 | June | Operations | TX | Tripp | |
Customer Service Rep | 7 | June | Operations | TX | Smith | Management |
Customer Service Rep Lead | 8 | June | Operations | TX | Smith | |
QA Specialist | 8 | June | Operations | NE | Johnson | Personal |
HR Manager | 14 | June | Human Resources | TX | Halm |
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