April is busily looking up information for an upcoming meeting with the manager of the major grocery store in town. She's researching trends in the vegetable/fruit market, consumer preferences for different kinds of packaged goods, and the background of that particular store because she wants to be well-informed for her first meeting with this manager. All these behaviors indicate that April is preoccupied with the stage in the selling process. OA. Handling objections OB. Presentation OC. Preparation OD. Closing the sale

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