Ana Chavarria, front office manager at The Times Hotel, has completed a revenue management semi- nar at Keystone University and is preparing an argu- adopt this," and disregards the entire report. She ment in favor of adopting this concept at The Times Hotel to present to Margaret Chu, the general man- ager. She begins by compiling a history of room why change? occupancy and ADRS, which she hopes will reveal areas in which revenue management could help. She prepares an electronic spreadsheet that lists rooms sold with corresponding room rates and correlates After reviewing the analysis, Ms. Chu concludes, "This is just another scam; the industry is slow to knows that occupancy percentage, ADR, and RevPAR are all you need to be efficient today, so Ana passes Ms. Chu in the lobby, and Ms. Chu indicates her distrust of the revenue management concept but says she will listen to Ana’s presentation tomorrow. What tips could you give Ana to help her present a sound case for the adoption of revenue manage- the data to tourism activities in the area. Ana sends an analysis of revenue realized and revenue potential to Ms. Chu for review prior to their discussion. ment?
Ana Chavarria, front office manager at The Times Hotel, has completed a revenue management semi- nar at Keystone University and is preparing an argu- adopt this," and disregards the entire report. She ment in favor of adopting this concept at The Times Hotel to present to Margaret Chu, the general man- ager. She begins by compiling a history of room why change? occupancy and ADRS, which she hopes will reveal areas in which revenue management could help. She prepares an electronic spreadsheet that lists rooms sold with corresponding room rates and correlates After reviewing the analysis, Ms. Chu concludes, "This is just another scam; the industry is slow to knows that occupancy percentage, ADR, and RevPAR are all you need to be efficient today, so Ana passes Ms. Chu in the lobby, and Ms. Chu indicates her distrust of the revenue management concept but says she will listen to Ana’s presentation tomorrow. What tips could you give Ana to help her present a sound case for the adoption of revenue manage- the data to tourism activities in the area. Ana sends an analysis of revenue realized and revenue potential to Ms. Chu for review prior to their discussion. ment?
Chapter1: Financial Statements And Business Decisions
Section: Chapter Questions
Problem 1Q
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Transcribed Image Text:CASE STUDY 601
Ana Chavarria, front office manager at The Times
Hotel, has completed a revenue management semi-
nar at Keystone University and is preparing an argu- adopt this," and disregards the entire report. She
ment in favor of adopting this concept at The Times knows that occupancy percentage, ADR, and
Hotel to present to Margaret Chu, the general man-
ager. She begins by compiling a history of room
occupancy and ADRS, which she hopes will reveal
areas in which revenue management could help. She indicates her distrust of the revenue management
prepares an electronic spreadsheet that lists rooms
sold with corresponding room rates and correlates
After reviewing the analysis, Ms. Chu concludes,
"This is just another scam; the industry is slow to
RevPAR are all you need to be efficient today, so
why change?
Ana passes Ms. Chu in the lobby, and Ms. Chu
concept but says she will listen to Ana's presentation
tomorrow.
What tips could you give Ana to help her present
a sound case for the adoption of revenue manage-
the data to tourism activities in the area. Ana sends
an analysis of revenue realized and revenue potential
to Ms. Chu for review prior to their discussion.
ment?
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