Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to them: Activity Cost Driver Annual Cost Annual Driver Volume Picking order Number of items $ 286,000 357,500 items Delivering order Number of orders 522,500 27,500 orders Handling complaints Number of complaints 32,400 135 complaints Total delivery cost $ 840,900 The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and Burlington Contractors. The intern collected the following information on these two customers for the most recent six months: Wagner Remodeling Burlington Contractors Total order value (before delivery charge) $ 12,500 $ 13,000 Number of orders 15 42 Total number of items 310 305 Number of delivery complaints 1 6 Required: What would the delivery charge for each customer be under the current policy of 10 percent of order value? What would the activity-based costing system estimate as the cost of delivering to each customer?

FINANCIAL ACCOUNTING

10th Edition

ISBN:9781259964947

Author:Libby

Publisher:Libby

Chapter1: Financial Statements And Business Decisions

Section: Chapter Questions

Problem 1Q

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Question

Alter's Home Center (AHC) sells renovation and remodeling products to both contractors and individual home owners. One of the services AHC offers is delivery of the purchased products to the customer's work site. Because not all customers take advantage of the delivery service option, ACH adds 10 percent to the cost of the products purchased to cover the delivery cost. A business intern spent the summer at ACH. The intern's assignment was to analyze the delivery service and recommend a better way to charge customers for using it. The intern, who had studied activity-based costing, identified the following activities and the data related to them:

Activity	Cost Driver	Annual Cost	Annual Driver Volume
Picking order	Number of items	$ 286,000	357,500	items
Delivering order	Number of orders	522,500	27,500	orders
Handling complaints	Number of complaints	32,400	135	complaints
Total delivery cost		$ 840,900

The intern selected two customers, who were frequent customers, to use as an illustration of the system: Wagner Remodeling and Burlington Contractors. The intern collected the following information on these two customers for the most recent six months:

	Wagner Remodeling	Burlington Contractors
Total order value (before delivery charge)	$ 12,500	$ 13,000
Number of orders	15	42
Total number of items	310	305
Number of delivery complaints	1	6

Required:

What would the delivery charge for each customer be under the current policy of 10 percent of order value?
What would the activity-based costing system estimate as the cost of delivering to each customer?

### Delivery Charges Calculation

**Question:**
What would the delivery charge for each customer be under the current policy of 10 percent of order value?

**Table:**
| Customer | Delivery Charge Per Customer |
|-------------------------|------------------------------|
| Wagner Remodeling | |
| Burlington Contractors | |

**Instructions:**
Calculate the delivery charge for each customer by applying the policy rate of 10 percent to their order value.

**Navigation:**
- Use the 'Required A' and 'Required B' buttons to move between sections. Currently, the focus is on 'Required B'.

The image displays a comparative table for two companies: Wagner Remodeling and Burlington Contractors. The table outlines the following categories:

1. **Picking order**
2. **Delivering order**
3. **Handling complaints**
4. **Total cost**

Each category has corresponding entries for the two companies, which are currently unfilled. There are directional arrows indicating the areas to input or compare data.

Below the table, there are navigation buttons labeled "Required A" and "Required B", with "Required A" highlighted in blue, suggesting it is currently selected. "Required B" is grayed out, indicating it is not active or selected.

This table seems to be part of an interactive section likely used for educational purposes, such as comparing service processes or evaluating costs between two companies.

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