After​ training, Mary​ Fernandez, a computer​ technician, had an average observed time for​ memory-chip tests of 12 seconds.​ Mary's performance rating is 100​%. The firm has a personal fatigue and delay allowance of 18​%. Part 2 ​a) The normal time for this process​ = enter your response here   seconds ​(round your response to two decimal​ places). Part 3 ​b) The standard time for this process​ = enter your response here   seconds ​(round your response to two decimal​ places).

Practical Management Science
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Author:WINSTON, Wayne L.
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Chapter2: Introduction To Spreadsheet Modeling
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After​ training, Mary​ Fernandez, a computer​ technician, had an average observed time for​ memory-chip tests of
12
seconds.​ Mary's performance rating is
100​%.
The firm has a personal fatigue and delay allowance of
18​%.
Part 2
​a) The normal time for this process​ =
enter your response here
 
seconds ​(round your response to two decimal​ places).
Part 3
​b) The standard time for this process​ =
enter your response here
 
seconds ​(round your response to two decimal​ places).
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