Adam convinced his customer to buy the most expensive couch in his store so that he could receive a higher commission even though the customer initially only wanted to buy a recliner. The customer had buyer’s remorse and returned the couch a week later. This is an example of how commission implementation caused Adam to ______.
Adam convinced his customer to buy the most expensive couch in his store so that he could receive a higher commission even though the customer initially only wanted to buy a recliner. The customer had buyer’s remorse and returned the couch a week later. This is an example of how commission implementation caused Adam to ______.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Question
Adam convinced his customer to buy the most expensive couch in his store so that he could receive a higher commission even though the customer initially only wanted to buy a recliner. The customer had buyer’s remorse and returned the couch a week later. This is an example of how commission implementation caused Adam to ______.
| a. |
decrease the store’s
|
|
| b. |
hurt the store’s yield ratios
|
|
| c. |
scare away a potential investor
|
|
| d. |
ignore the customer's needs
|
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