Activity-Based Customer Costing Sleepeze Company produces mattresses for 20 retail outlets. Of the 20 retail outlets, 19 are small, separately owned furniture stores and one is a retail chain. The retail chain buys 60% of the mattresses produced. The 19 smaller customers purchase mattresses in approximately equal quantities, where the orders are about the same size. Data concerning Sleepeze’s customer activity are as follows:   Large Retailer Smaller Retailers Units purchased 108,000   72,000   Orders placed 36   3,600   Number of sales calls 18   882   Manufacturing costs $43,200,000   $28,800,000   Order filling costs allocated* $1,690,740   $1,127,160   Sales force costs allocated* $864,000   $576,000   *Currently allocated on sales volume (units sold).   Currently, customer-driven costs are assigned to customers based on units sold, a unit-level driver. Required: Assign costs to customers by using an ABC approach. Round your answers and all intermediate calculations to the nearest dollar. Order filling rate $fill in the blank  per order Selling call rate $fill in the blank  per sales call Cost assignment:   Large retailer $fill in the blank  Smaller retailers $fill in the blank

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Chapter1: Financial Statements And Business Decisions
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Activity-Based Customer Costing

Sleepeze Company produces mattresses for 20 retail outlets. Of the 20 retail outlets, 19 are small, separately owned furniture stores and one is a retail chain. The retail chain buys 60% of the mattresses produced. The 19 smaller customers purchase mattresses in approximately equal quantities, where the orders are about the same size. Data concerning Sleepeze’s customer activity are as follows:

  Large Retailer Smaller Retailers
Units purchased 108,000   72,000  
Orders placed 36   3,600  
Number of sales calls 18   882  
Manufacturing costs $43,200,000   $28,800,000  
Order filling costs allocated* $1,690,740   $1,127,160  
Sales force costs allocated* $864,000   $576,000  
*Currently allocated on sales volume (units sold).  

Currently, customer-driven costs are assigned to customers based on units sold, a unit-level driver.

Required:

Assign costs to customers by using an ABC approach. Round your answers and all intermediate calculations to the nearest dollar.

Order filling rate $fill in the blank  per order
Selling call rate $fill in the blank  per sales call
Cost assignment:  
Large retailer $fill in the blank 
Smaller retailers $fill in the blank 
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