According to a corporate customer, "hourly charging shifts economic incentives in the incorrect direction."  (a) What did the customer imply by this statement?  (b) Does the statement make sense?  (c) Will hourly billing inevitably cause incentives that are counterproductive?

Managerial Economics: A Problem Solving Approach
5th Edition
ISBN:9781337106665
Author:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Publisher:Luke M. Froeb, Brian T. McCann, Michael R. Ward, Mike Shor
Chapter21: Getting Employees To Work In The Firm’s Best Interests
Section: Chapter Questions
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According to a corporate customer, "hourly charging shifts economic incentives in the incorrect direction." 

(a) What did the customer imply by this statement? 

(b) Does the statement make sense? 

(c) Will hourly billing inevitably cause incentives that are counterproductive?

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