ABC company delays replying to customers queries and loosing customers due to this reason. Which of the competitive strategies would suggest to this company and why?
please answer in 4 sentences
Customer is the main source of income to every business so it is necessary to satisfy or safeguard the interest of the customers in the market. They are considered as a god in the market they are the reason for the survived of the market.
A business which is having good customer response and fulfill all the demands of the customers are consider as the good business. Customers buy good and services when they found it useful in term of money and proper utilisation of money.
So it necessary to maintain a proper communication between the customers and the business so the business is able to take care of the customers interest.
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