a. Discuss different techniques with which processes within an organisation might be analysed and improved. Good answers will focus on 3-5 techniques. • Techniques must be valid in the context of business processes. • A wide variety of techniques are allowable, including those drawn from reading beyond the module materials. • Valid techniques can be broad (e.g., Six Sigma, lean manufacturing or Kaizen, Porter’s value chain etc.) … … or more focussed (e.g., benchmarking, business process engineering, fishbone diagrams). • Better answers will critically evaluate and contrast the techniques.  b. Discuss how you might apply one or more of these techniques to a process within Tesco.

Practical Management Science
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Author:WINSTON, Wayne L.
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a. Discuss different techniques with which processes within an organisation might be
analysed and improved.

  • Good answers will focus on 3-5 techniques.
    • Techniques must be valid in the context of business processes.
    • A wide variety of techniques are allowable, including those drawn from reading
    beyond the module materials.
    • Valid techniques can be broad (e.g., Six Sigma, lean manufacturing or Kaizen, Porter’s
    value chain etc.) …
    … or more focussed (e.g., benchmarking, business process engineering, fishbone
    diagrams).
    • Better answers will critically evaluate and contrast the techniques. 

b. Discuss how you might apply one or more of these techniques to a process within Tesco.

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