Management of the Just Like Home Restaurant has asked you to analyze some of its processes. One of these processes is making a single-scoop ice cream cone. Cones can be ordered by a server (for table service) or by a customer (for takeout). Process:Making one ice cream cone Summary Subject:Server at counter Activity# of StepTimeDistance Beginning:Walk to cone storage area Operation Ending:Give it to service or customer Transport Inspect Insert Step Delay Append Step Store Remove Step Step #.Time (min)Distance (feet) Step Description10.25 X Walk to Cone Storage Area 20.05 X Remove empty cone 30.15 X Walk to counter 40.05 X Place cone in holder 50.28 X Walk to sink 60.5 X Ask dishwasher to wash scoop70.158 X Walk to counter with clean scoop80.05X Pick up empty cone 90.12.5 X Walk to favor ordered 100.75X Scoop ice cream in cone 110.75X Place ice cream in cone 120.25 X Check for stability 130.052.5 X Walk to order placement area 140.05 X Give server or customer the coneThe ice cream counter server earns $10 per hour (including variable fringe benefits).The process is performed 10 times per hour (on average).The restaurant is open 363 days per year, 10 hours a daya. Complete the Summary (top-right) portion of the chartb. What is the total labor cost associated with the processc. How can this operation be made more efficient? Make a process chart using OM Explorer's Process Charts Solver of the improved process. What are the annual labor-saving if this new process is implemented? PasteBIU-*A-川雅排一:Format PainterMerge & Center$ - % *Condit0 .00FormatClipboardFontAlignmentNumberA1AK.1Process:Making one ice cream coneSummary# of StepSubjectServer at counterActivityОperationTransportInspectDelayTimeDistanceBeginningEndingWalk to cone storage area4Give it to service or CustomerInsert StepAppend StepRemove StepStoreStepTimeDistance(feet)0.20.0510 #.(min)Step DescriptionWalk to Cone Storage Area1112Remove empty cone133.0.1Walk to counter1440.05Place cone in holder155.0.28.Walk to sink166.0.5Ask dishwasher to wash scoop170.158.Walk to counter with clean scoop0.05 X0.10.75 X18Pick up empty cone196.2.5Walk to favor ordered2010Scoop ice cream in cone21 110.75 XPlace ice cream in cone22120.25Check for stability23130.052.5Walk to order placement area24140.05Give server or customer the cone2526272829303132e ト

Activity # of Steps Time (min) Distance (feet) Operation 3 0.15 0 Transport 6 0.8 31 Inspect 1…

Answered: a. Complete the Summary (top-right)…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Question

Management of the Just Like Home Restaurant has asked you to analyze some of its processes. One of these processes is making a single-scoop ice cream cone. Cones can be ordered by a server (for table service) or by a customer (for takeout).

Process:

Making one ice cream cone

Summary

Subject:

Server at counter

Activity

# of Step

Time

Distance

Beginning:

Walk to cone storage area

Operation

Ending:

Give it to service or customer

Transport

Inspect

Insert Step

Delay

Append Step

Store

Remove Step

Step #.

Time (min)

Distance (feet)

Step Description

0.2

Walk to Cone Storage Area

0.05

Remove empty cone

0.1

Walk to counter

0.05

Place cone in holder

0.2

Walk to sink

0.5

Ask dishwasher to wash scoop

0.15

Walk to counter with clean scoop

0.05

Pick up empty cone

0.1

2.5

Walk to favor ordered

0.75

Scoop ice cream in cone

0.75

Place ice cream in cone

0.25

Check for stability

0.05

2.5

Walk to order placement area

0.05

Give server or customer the cone

The ice cream counter server earns $10 per hour (including variable fringe benefits).
The process is performed 10 times per hour (on average).
The restaurant is open 363 days per year, 10 hours a day

a. Complete the Summary (top-right) portion of the chart

b. What is the total labor cost associated with the process

c. How can this operation be made more efficient? Make a process chart using OM Explorer's Process Charts Solver of the improved process. What are the annual labor-saving if this new process is implemented?

Paste
BIU-
*A-川雅排一:
Format Painter
Merge & Center
$ - % *
Condit
0 .00
Format
Clipboard
Font
Alignment
Number
A1
A
K.
1
Process:
Making one ice cream cone
Summary
# of Step
Subject
Server at counter
Activity
Оperation
Transport
Inspect
Delay
Time
Distance
Beginning
Ending
Walk to cone storage area
4
Give it to service or Customer
Insert Step
Append Step
Remove Step
Store
Step
Time
Distance
(feet)
0.2
0.05
10 #.
(min)
Step Description
Walk to Cone Storage Area
11
12
Remove empty cone
13
3.
0.1
Walk to counter
14
4
0.05
Place cone in holder
15
5.
0.2
8.
Walk to sink
16
6.
0.5
Ask dishwasher to wash scoop
17
0.15
8.
Walk to counter with clean scoop
0.05 X
0.1
0.75 X
18
Pick up empty cone
19
6.
2.5
Walk to favor ordered
20
10
Scoop ice cream in cone
21 11
0.75 X
Place ice cream in cone
22
12
0.25
Check for stability
23
13
0.05
2.5
Walk to order placement area
24
14
0.05
Give server or customer the cone
25
26
27
28
29
30
31
32
e ト

Definition Definition Benefits in addition to compensation that companies give to their employees. Fringe benefits can boost morale and productivity and keep employees motivated. Companies often use fringe benefits as a competitive advantage to recruit and retain employees. Examples of fringe benefits include pensions, vacation time, tuition reimbursement, free or subsidized meals, and gym memberships.

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