A smartphone manufacturer is so certain of its quality control that it offers a complete replacement warranty if the smartphone fails within 3 years. Based upon compiled data, the company notes that there is a 2 percent chance that its smartphone will fail during the first year, a 10 percent chance that a smartphone that survives the first year fails during the second year, and a 20 percent chance that a smartphone that survives the first two years fails during the third year. The warranty does not cover replacement smartphones after the third year. (a) Formulate the evolution of the status of the smartphone as a Markov Chain whose states include two abosrbing states that involve needing to honor the warranty or having the smartphone survive the warranty period. Construct the transition probability matrix and draw the transition probability diagram. (b) Determine the probability that: (a) the manufacturer will have to honor the warranty and (b) the manufacturer will not have to honor the warranty. Provide any equations that were used to calculate these probabilities along with (briefly) describing how you solved these equations (for example, you could show the steps in an excel file).

A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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A smartphone manufacturer is so certain of its quality control that it offers a complete replacement warranty if the smartphone fails within 3 years. Based upon compiled data, the company notes that there is a 2 percent chance that its smartphone will fail during the first year, a 10 percent chance that a smartphone that survives the first year fails during the second year, and a 20 percent chance that a smartphone that survives the first two years fails during the third year. The warranty does not cover replacement smartphones after the third year. (a) Formulate the evolution of the status of the smartphone as a Markov Chain whose states include two abosrbing states that involve needing to honor the warranty or having the smartphone survive the warranty period. Construct the transition probability matrix and draw the transition probability diagram. (b) Determine the probability that: (a) the manufacturer will have to honor the warranty and (b) the manufacturer will not have to honor the warranty. Provide any equations that were used to calculate these probabilities along with (briefly) describing how you solved these equations (for example, you could show the steps in an excel file).
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