A post office has a counter for customers' drive-through to get the services. The design of the drive-through lane allows for unlimited queue length. The arrival and service rate are Poisson distributed with A= 20 customers per hour arriving on average and u =25 customers per hour can be served on average. a) Compute the average number of arrivals. b) Compute the average time a customer waits. c) Compute the average number of arrivals in the system. d) Compute the average time a customer is in the system. e) Compute the probability that less than or equal to 3 customers are in the system. f) If the single counter for the customer drive-through has been replaced with the automatic operation, service rates are constant with A= 20 and u =25. Compute (a). (b), (c) and (d).
A post office has a counter for customers' drive-through to get the services. The design of the drive-through lane allows for unlimited queue length. The arrival and service rate are Poisson distributed with A= 20 customers per hour arriving on average and u =25 customers per hour can be served on average. a) Compute the average number of arrivals. b) Compute the average time a customer waits. c) Compute the average number of arrivals in the system. d) Compute the average time a customer is in the system. e) Compute the probability that less than or equal to 3 customers are in the system. f) If the single counter for the customer drive-through has been replaced with the automatic operation, service rates are constant with A= 20 and u =25. Compute (a). (b), (c) and (d).
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
Related questions
Question
![QUESTION 5
A post office has a counter for customers' drive-through to get the services. The design of the
drive-through lane allows for unlimited queue length. The arrival and service rate are Poisson
distributed with A= 20 customers per hour arriving on average and u=25 customers per hour can
be served on average.
a) Compute the average number of arrivals.
b) Compute the average time a customer waits.
c) Compute the average number of arrivals in the system.
d) Compute the average time a customer is in the system.
e) Compute the probability that less than or equal to 3 customers are in the system.
f) If the single counter for the customer drive-through has been replaced with the automatic
operation, service rates are constant with A= 20 and u =25. Compute (a), (b), (c) and (d).](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2Fa672c40e-8536-402c-a163-2341ee10e6b0%2F0e5f1f26-60f4-4d62-a640-5043e6d5f21d%2F23gy0wg_processed.jpeg&w=3840&q=75)
Transcribed Image Text:QUESTION 5
A post office has a counter for customers' drive-through to get the services. The design of the
drive-through lane allows for unlimited queue length. The arrival and service rate are Poisson
distributed with A= 20 customers per hour arriving on average and u=25 customers per hour can
be served on average.
a) Compute the average number of arrivals.
b) Compute the average time a customer waits.
c) Compute the average number of arrivals in the system.
d) Compute the average time a customer is in the system.
e) Compute the probability that less than or equal to 3 customers are in the system.
f) If the single counter for the customer drive-through has been replaced with the automatic
operation, service rates are constant with A= 20 and u =25. Compute (a), (b), (c) and (d).
Expert Solution
![](/static/compass_v2/shared-icons/check-mark.png)
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
Step by step
Solved in 2 steps
![Blurred answer](/static/compass_v2/solution-images/blurred-answer.jpg)
Recommended textbooks for you
![Practical Management Science](https://www.bartleby.com/isbn_cover_images/9781337406659/9781337406659_smallCoverImage.gif)
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
![Operations Management](https://www.bartleby.com/isbn_cover_images/9781259667473/9781259667473_smallCoverImage.gif)
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
![Operations and Supply Chain Management (Mcgraw-hi…](https://www.bartleby.com/isbn_cover_images/9781259666100/9781259666100_smallCoverImage.gif)
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
![Practical Management Science](https://www.bartleby.com/isbn_cover_images/9781337406659/9781337406659_smallCoverImage.gif)
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
![Operations Management](https://www.bartleby.com/isbn_cover_images/9781259667473/9781259667473_smallCoverImage.gif)
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
![Operations and Supply Chain Management (Mcgraw-hi…](https://www.bartleby.com/isbn_cover_images/9781259666100/9781259666100_smallCoverImage.gif)
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
![Business in Action](https://www.bartleby.com/isbn_cover_images/9780135198100/9780135198100_smallCoverImage.gif)
![Purchasing and Supply Chain Management](https://www.bartleby.com/isbn_cover_images/9781285869681/9781285869681_smallCoverImage.gif)
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
![Production and Operations Analysis, Seventh Editi…](https://www.bartleby.com/isbn_cover_images/9781478623069/9781478623069_smallCoverImage.gif)
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.