A company that receives most of its orders by telephone conducted a study to determine how long customers were willing to wait on hold before ordering a product. The length of waiting time was found to be a variable best approximated by an exponential distribution with a mean length of waiting time equal to 3 minutes (i.e. the mean number of calls answered in a minute is 1/3). What proportion of customers having to hold more than 4.5 minutes will hang up before placing an order? Round to five decimal places. A. 0.77687 B. 0.22313 C. 0.51342 D. 0.48658 www.

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
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A company that receives most of its orders by telephone conducted a study to
determine how long customers were willing to wait on hold before ordering a
product. The length of waiting time was found to be a variable best approximated
by an exponential distribution with a mean length of waiting time equal to 3
minutes (i.e. the mean number of calls answered in a minute is 1/3). What
proportion of customers having to hold more than 4.5 minutes will hang up
before placing an order? Round to five decimal places.
A. 0.77687
B. 0.22313
C. 0.51342
D. 0.48658
www
Transcribed Image Text:A company that receives most of its orders by telephone conducted a study to determine how long customers were willing to wait on hold before ordering a product. The length of waiting time was found to be a variable best approximated by an exponential distribution with a mean length of waiting time equal to 3 minutes (i.e. the mean number of calls answered in a minute is 1/3). What proportion of customers having to hold more than 4.5 minutes will hang up before placing an order? Round to five decimal places. A. 0.77687 B. 0.22313 C. 0.51342 D. 0.48658 www
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