A bank branch estimates that the rate of arrival of customers (following a distribution Poisson) is 30 clients/hour. At the time of observation of the phenomenon a study there is only one window open to the public and the service time is distributed exponentially with an average of 115 sec/ client. Decide: a) Average number of clients in the system and average number of clients on hold. b) Average waiting time and average time spent at the branch.

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
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A bank branch estimates that the rate of arrival of customers (following a distribution
Poisson) is 30 clients/hour. At the time of observation of the phenomenon a
study there is only one window open to the public and the service time is distributed
exponentially with an average of 115 sec/ client. Decide:
a) Average number of clients in the system and average number of clients on hold.
b) Average waiting time and average time spent at the branch.
Transcribed Image Text:A bank branch estimates that the rate of arrival of customers (following a distribution Poisson) is 30 clients/hour. At the time of observation of the phenomenon a study there is only one window open to the public and the service time is distributed exponentially with an average of 115 sec/ client. Decide: a) Average number of clients in the system and average number of clients on hold. b) Average waiting time and average time spent at the branch.
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