9-14. A mail-order business prides itself in its ability to fill customers' orders in six calendar days or less on the average. Periodically, the operations manager selects a random sample of customer orders and determines the number of days required to fill the orders. Based on this sample information, he decides if the desired standard is not being met. He will assume that the average number of days to fill customers' orders is six or less unless the data suggest strongly otherwise. a. Establish the appropriate null and alternative hypotheses. b. On one occasion where a sample of 40 customers was selected, the average number of days was 6.65, with a sample standard deviation of 1.5 days. Can the operations manager conclude that his mail-order business is achieving its goal? Use a significance level of 0.025 to answer this question. c. Calculate the p-value for this test. Conduct the test using this p-value.

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9-14. A mail-order business prides itself in its ability to fill
customers' orders in six calendar days or less on the
average. Periodically, the operations manager selects a
random sample of customer orders and determines the
number of days required to fill the orders. Based on
this sample information, he decides if the desired
standard is not being met. He will assume that the
average number of days to fill customers' orders is six
or less unless the data suggest strongly otherwise.
a. Establish the appropriate null and alternative
hypotheses.
b. On one occasion where a sample of 40 customers
was selected, the average number of days was 6.65,
with a sample standard deviation of 1.5 days. Can
the operations manager conclude that his mail-order
business is achieving its goal? Use a significance
level of 0.025 to answer this question.
c. Calculate the p-value for this test. Conduct the test
using this p-value.
Transcribed Image Text:9-14. A mail-order business prides itself in its ability to fill customers' orders in six calendar days or less on the average. Periodically, the operations manager selects a random sample of customer orders and determines the number of days required to fill the orders. Based on this sample information, he decides if the desired standard is not being met. He will assume that the average number of days to fill customers' orders is six or less unless the data suggest strongly otherwise. a. Establish the appropriate null and alternative hypotheses. b. On one occasion where a sample of 40 customers was selected, the average number of days was 6.65, with a sample standard deviation of 1.5 days. Can the operations manager conclude that his mail-order business is achieving its goal? Use a significance level of 0.025 to answer this question. c. Calculate the p-value for this test. Conduct the test using this p-value.
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