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5. The town of Benton Heights has a small airport that operates a relatively small number of flights per day. However, due to high variability in flight schedules during the COVD-19 pandemic, the actual number of flights operated per day can vary significantly. The average number of flights on high-volume days, is 50 flights per day; during medium-volume days, the 25 flights per day; and on low-volume days, 8 flights per day. This implies that the workload of the TSA baggage inspectors who perform routine screenings of all passenger bags through the x-ray machine, is also highly variable. Inevitably, they are over-staffed on th low-volume days, and under-staffed even overwhelmed on some of the high-volume days. Given the above context, answer the following questions: A) Explain how TSA staff performance may be affected in the different flight-volume scenarios, using the Yerkes-Dodson Law of physiological arousal (draw the figure). Describe potential effects of under- and over-arousal. List at least 2 challenges associated with measuring the workload of the TSA baggage inspectors. В) C)

5. The town of Benton Heights has a small airport that operates a relatively small number of flights per day. However, due to high variability in flight schedules during the COVD-19 pandemic, the actual number of flights operated per day can vary significantly. The average number of flights on high-volume days, is 50 flights per day; during medium-volume days, the 25 flights per day; and on low-volume days, 8 flights per day. This implies that the workload of the TSA baggage inspectors who perform routine screenings of all passenger bags through the x-ray machine, is also highly variable. Inevitably, they are over-staffed on th low-volume days, and under-staffed even overwhelmed on some of the high-volume days. Given the above context, answer the following questions: A) Explain how TSA staff performance may be affected in the different flight-volume scenarios, using the Yerkes-Dodson Law of physiological arousal (draw the figure). Describe potential effects of under- and over-arousal. List at least 2 challenges associated with measuring the workload of the TSA baggage inspectors. В) C)

Ciccarelli: Psychology_5 (5th Edition)
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
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5. The town of Benton Heights has a small airport that operates a relatively small number of flights per day. However, due to high variability in flight schedules during the COVD-19 pandemic, the actual number of flights operated per day can vary significantly. The average number of flights on high-volume days, is 50 flights per day; during medium-volume days, the 25 flights per day; and on low-volume days, 8 flights per day. This implies that the workload of the TSA baggage inspectors who perform routine screenings of all passenger bags through the x-ray machine, is also highly variable. Inevitably, they are over-staffed on th Now-volume days, and under-staffed even overwhelmed on some of the high-volume days. Given the above context, answer the following questions: Explain how TSA staff performance may be affected in the different flight-volume scenarios, using the Yerkes-Dodson Law of physiological arousal (draw the figure). Describe potential effects of under- and over-arousal. List at least 2 challenges associated with measuring the workload of the TSA baggage inspectors. A) B) C)
Transcribed Image Text:5. The town of Benton Heights has a small airport that operates a relatively small number of flights per day. However, due to high variability in flight schedules during the COVD-19 pandemic, the actual number of flights operated per day can vary significantly. The average number of flights on high-volume days, is 50 flights per day; during medium-volume days, the 25 flights per day; and on low-volume days, 8 flights per day. This implies that the workload of the TSA baggage inspectors who perform routine screenings of all passenger bags through the x-ray machine, is also highly variable. Inevitably, they are over-staffed on th Now-volume days, and under-staffed even overwhelmed on some of the high-volume days. Given the above context, answer the following questions: Explain how TSA staff performance may be affected in the different flight-volume scenarios, using the Yerkes-Dodson Law of physiological arousal (draw the figure). Describe potential effects of under- and over-arousal. List at least 2 challenges associated with measuring the workload of the TSA baggage inspectors. A) B) C)
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