4. Explain the manager’s job according to Henry Mintzberg. 5. What responsibilities do managers have towards people within the organization? How do they express these responsibilities? 6. How do managers perform their job according to John Kotter?

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Goal Setting

Goal setting is the first and most essential activity in a business organization. Without goals, an organization will wander with no focus or direction. A goal provides a target to aim for and helps to measure progress. There are different types of goals in business—short-term, long-term, operational, and strategic goals.