37. The small mail-order firm Sea’s Beginning has onephone line. An average of 60 people per hour call inorders, and it takes an average of one minute to handlea call. Time between calls and time to handle calls areexponentially distributed. If the phone line is busy, Sea’sBeginning can put up to c 2 1 people on hold. If c 2 1people are on hold, a caller gets a busy signal and calls acompetitor. Sea’s Beginning wants only 1% of all callersto get a busy signal. How many people should it be ableto put on hold, that is, what is the required value of c?

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
icon
Related questions
icon
Concept explainers
Question

37. The small mail-order firm Sea’s Beginning has onephone line. An average of 60 people per hour call inorders, and it takes an average of one minute to handlea call. Time between calls and time to handle calls are
exponentially distributed. If the phone line is busy, Sea’sBeginning can put up to c 2 1 people on hold. If c 2 1people are on hold, a caller gets a busy signal and calls acompetitor. Sea’s Beginning wants only 1% of all callers
to get a busy signal. How many people should it be able
to put on hold, that is, what is the required value of c?

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Conditional Probability, Decision Trees, and Bayes' Theorem
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, statistics and related others by exploring similar questions and additional content below.
Similar questions
Recommended textbooks for you
MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
Statistics
ISBN:
9781119256830
Author:
Amos Gilat
Publisher:
John Wiley & Sons Inc
Probability and Statistics for Engineering and th…
Probability and Statistics for Engineering and th…
Statistics
ISBN:
9781305251809
Author:
Jay L. Devore
Publisher:
Cengage Learning
Statistics for The Behavioral Sciences (MindTap C…
Statistics for The Behavioral Sciences (MindTap C…
Statistics
ISBN:
9781305504912
Author:
Frederick J Gravetter, Larry B. Wallnau
Publisher:
Cengage Learning
Elementary Statistics: Picturing the World (7th E…
Elementary Statistics: Picturing the World (7th E…
Statistics
ISBN:
9780134683416
Author:
Ron Larson, Betsy Farber
Publisher:
PEARSON
The Basic Practice of Statistics
The Basic Practice of Statistics
Statistics
ISBN:
9781319042578
Author:
David S. Moore, William I. Notz, Michael A. Fligner
Publisher:
W. H. Freeman
Introduction to the Practice of Statistics
Introduction to the Practice of Statistics
Statistics
ISBN:
9781319013387
Author:
David S. Moore, George P. McCabe, Bruce A. Craig
Publisher:
W. H. Freeman