24.An example of an outcome measure of learning and growth is: a.Percentage of employees participating in education activities b.Output per employee c.Average life cycle of personal computers owned by the company 26. Which of the following is not true of the balanced scorecard approach to performance measurement? a. It includes financial and nonfinancial measures b.The planning horizon focus is very short term c.It should include measures of financial, customer, internal process, and learning and growth activities

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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24.An example of an outcome measure of learning and growth is:
 

a.Percentage of employees participating in education activities

b.Output per employee

c.Average life cycle of personal computers owned by the company

26. Which of the following is not true of the balanced scorecard approach to performance measurement?
 

a. It includes financial and nonfinancial measures

b.The planning horizon focus is very short term

c.It should include measures of financial, customer, internal process, and learning and growth activities

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