1. Which people would you interview first and why? 2. What type of information would you seek? 3. How would you approach each of the different individuals?
SUNBELT COMPANY LIMITED
Robert began working for Sunbelt Company Limited 20 years ago, where he has
been working as the facility and maintenance supervisor. During the past 20
years, Sunbelt Company Limited has experienced significant growth, and Robert
has played a major part in helping move along with the expansion plans. Because of his
great service and abilities, Robert is greatly respected in the company. Although
he has been very helpful to the company, he was forced to leave due to severe
health problems.
Grey was called in to replace Robert after he was released. Robert’s sudden
departure prevented Grey from working with Robert and learning the proper
policies and procedures Robert had put into place before he left. The lack of
training created a problem for Grey, who was faced with finishing the projects
Robert had started. The major project Robert left was a construction project where
the price had already been determined but no work had begun. Unfortunately,
Grey could not find any contractor information, nor could he find any of Robert’s
contacts.
As Grey continued to search, he realized that he was in more trouble than he
thought because there were no records available for any of the work that Robert
had performed. The lack of information forced Grey to bid the contract out to a
new contractor. When Grey received the new bid and presented it to management,
they were surprised to find that the new price was 30 per cent less than the original
bid.
Management believed the new bid price was wrong and questioned Grey to ensure
that he had included all of the requirements for the project. Once management
determined he had, it began to ask more questions. In looking around and
reviewing some of Roberts previous activities, management realized that he was
no longer bidding out projects but rather giving them to specific contractors. When
reviewing these contractors, management found that it had no information for the
contractors on file—no addresses, phone numbers, or even tax ID numbers.
All management had was a name, and from that information, accounts payable
cut a check and Robert delivered the checks personally. Based on this new
information, management began to question other employees about Robert’s
activities. It found that others considered him very secretive and that he refused
to allow anyone to work with him on his projects.
Others told management that Robert had also recently become very violent and
erratic with many of the employees. Because of the number of red flags,
management has called you in to investigate Robert’s previous activities.
1. Which people would you interview first and why?
2. What type of information would you seek?
3. How would you approach each of the different individuals?
4. Due to Robert’s frail condition, how would you approach the interview process
and investigation?
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