1. Under job control unionism, unions have outlined detailed work rules that control how work is performed and allocated. These rules are the union doctrine response to the ____ of management rights.
1. Under job control unionism, unions have outlined detailed work rules that control how work is performed and allocated. These rules are the union doctrine response to the ____ of management rights.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Transcribed Image Text:1. Under job control unionism, unions
have outlined detailed work rules that
control how work is performed and
allocated. These rules are the union
response to the
doctrine
of management rights.
a) compulsory arbitration rights
b) residual rights
c) contract costing
d)
fact-finding
2. Which of the following is true of
total quality management?
a) Quality circles are a rare component
of continuous improvement programs
such as total quality management.
b) Lean production has been
popularized in the United States
through the spread of total quality
management.
c) Total quality management returned
to the United States in the 1970s.
d) Total quality management is based
on the concept of Taylorism.
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