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1. How do we handle a difficult client? Do we respond to their request or just try to placate them with empty promises?

1. How do we handle a difficult client? Do we respond to their request or just try to placate them with empty promises?

Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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8:24 4 Done 2 of 2 1. How do we handle a difficult client? Do we respond to their request or just try to placate them with empty promises? 2. Are our encounters with clients above reproach? Do you play favorites in dealing with them? 3. What do you do when you see a friend violate a rule? Do you publicly support a work rule or policy but privately fail to enforce it? Describe and share the happy feeling of being able to share your skills in your respective field. 4. 山
Transcribed Image Text:8:24 4 Done 2 of 2 1. How do we handle a difficult client? Do we respond to their request or just try to placate them with empty promises? 2. Are our encounters with clients above reproach? Do you play favorites in dealing with them? 3. What do you do when you see a friend violate a rule? Do you publicly support a work rule or policy but privately fail to enforce it? Describe and share the happy feeling of being able to share your skills in your respective field. 4. 山
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1. Challenging customers may have a significant effect on the business, taking a toll on vital materials and sometimes even affecting revenue and profits. They can, moreover, inspire you to do your finest. people who might compel you to rethink your procedures, goods, likewise as facilities in important to keep up that you simply are functioning optimistically. Recognizing the way to modify difficult customers will alter you to do that more successfully. during this article, we are going to analyze why faced with challenging people is essential, as well as define the foremost popular ones as well as give methods for managing them.

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