PSYC 6246_Unit4acitvity_AmyBateman

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Dec 6, 2023

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Unit 4 Activity: Group Work Assignment Amy Bateman Faculty of Behavioural Sciences, Yorkville University PSYC 6246 - Counselling Skills & Competencies (23S-1BW) Dr. Danielle Langford June 4 th , 2023

Unit 4 Activity: Group Work Assignment Activity one took the longest because it was a detailed role-playing scenario. The goal was for each group member to participate in a made-up counselling session where everyone had their role as helper, client, and observer. The activity prompted us to use the ABC-1234 interviewing model. It was interesting to experience how other people conduct their therapy sessions and complete their intake interviews. The interview lasted approximately thirty minutes, and it did not feel formal but felt like a natural conversation about getting to know someone (Young, 2021). Intake interviews are essential as they include gathering diagnostic information, and it also helps develop the beginning of a therapeutic alliance (Sommers-Flanagan & Heck, 2013). The individual who played the helper did well at providing warmth and empathy to the client and motivating them to discuss emotionally relevant information. They also showed the client that they were invested in their shared information. As a group, we discussed key components that needed improvement or could have been added to the interview process. The information gathered helps help the client explore their concerns more (Hays, 2017). It also helps the helper get to know the client, their values and worldviews, and their past experiences (Young, 2021). Typically, background information is provided to the counsellor before conducting an intake interview. As a group, these are essential before conducting an intake interview to access vital information while building a therapeutic relationship within a set time frame. Activity two provided practice in identifying goals discussed throughout the interview process. It was interesting to briefly break down the session and discover different goals mentioned subtly. The first five steps helped shape the goals to be more specific and client- directed (Young, 2021). For example, in our session, we determined that a more client-specific goal that could be worked on throughout sessions was working on interpersonal skills. As a

group, we worked together to boil down the process of helping the client restate their goal and take a more positive approach to achieve it (Kayrouz & Hansen, 2019). By completing this exercise as a group, we were able to reflect on the session, but we were also able to see each member's point of view and what their approach was for boiling down the process. While completing the activity, the group faced difficulties in incorporating specific intervention-based information that may be beneficial in future counselling sessions. Although the group members have experience conducting counselling sessions, the situation provided made it more challenging to determine the intervention we were looking for. With more exposure and introduction to different interventions throughout the course, it will eventually become more accessible for us. Some clients may go to counselling with specific goals, and others go and need to be made aware of what they need relief from during that time. Boiling down the process is essential for any client you see. Activity three resources: 1. Hope for Wellness Indigenous Helpline - Hope for Wellness Indigenous Helpline is a service provided to all indigenous individuals countrywide. This service ensures their counsellors are culturally educated and are available by phone or online chat 24 hours a day, seven days a week. They provide services in English and French, as well as Cree, Inuktitut, and Ojibway when requested. Services requested in languages other than English and French are not available 24/7. - Phone number: 1-855-242-3310 - Website to access information and online chat platform: https://www.hopeforwellness.ca/

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2. Nicholas’ Hope Family Services Inc - This non-profit organization works with children and young adults who have neurobehavioral disorders. They provide services for both children and their parents. Their services are 24 hours a day, seven days a week. Finically, the organization helps parents who are struggling and need guidance. Staff can provide support for budgeting and parental skills. - Address: 95 Millennium Blvd., Suite 201, Moncton, NB, E1E 2G7. - Phone number: 506-204-4173 - Email: info@nhfs.ca - Website: https://nhfs.ca/ 3. Moncton Headstart - Moncton Headstart provides social and behavioural interventions to improve their knowledge to help promote significant early childhood development. The educators can provide services in several forms, such as family home visits, days- in programs, parenting groups, mental health counselling, and crisis management. - Address: 1111 Mountain Rd, Moncton, NB E1C 2S9. - Phone number: 506-857-3170 - Email: office@monctonheadstart.com - Instagram handle: @monctonheadstartinc - Facebook.com/MonctonHeadSatrtInc - Website: https://www.monctonheadstart.com/our-work/parents-program/ 4. Crossroads for Women Inc.

- Crossroads for Women is an organization that has been working with survivors of domestic violence since 1981. They provide education, emergency shelter, resources, crisis intervention, and one-on-one support. The programs are offered 24 hours a day, seven days a week. Their goal is to help women, and children have a safe and empowering transition. - Crisis phone number: 1-844-853-0811 (24/7) o Administration: 506-857-8028 - Email: admin@crossroadsforwomen.ca - Outreach worker: outreach@crossroadsforwomen.ca 5. Inpatient Addiction (Detoxification services) - Moncton has an inpatient addiction unit in its medical healthcare centres (Horizon). It is a safe space for individuals to seek therapy for substance abuse, gambling or dependences that may be occurring or cause setbacks. Day and evening programs are available. - Address: 125 Mapleton Rd. Moncton, NB E1C 8Y6 - Phone number: 506-856-2333. Call for an appointment. 6. ReConnect Health Centre - ReConnect Health Centre provides couples counselling. They provide services to couples who are seeking guidance in their relationship. The company ensures that all participants are equally heard. - Address: 25 Gorge Road. Moncton, NB E1C 1B1 - Phone number: 506-386-3650. - Email: info@reconnecthealth.ca

7. VIVA Therapeutic Services - VIVA is an ABA-based therapy program provided to families in the Moncton area. The organization works with children ages 0-5. It is a private company contracted by the New Brunswick school board and early childhood development. Services are provided in both French and English. - Address: 26 Churchill St. Moncton, NB - Phone number: 506-872-2110. Activity four was a discussion-type activity. The group shared their opinions about broaching and whether they felt comfortable with it. A group member shared that they feel comfortable with broaching because of her previous counselling experience. She feels some things should be discussed to help develop a therapeutic alliance. I see broaching as beneficial, but I do not know when to implement it appropriately. As I grew up in a small community with minimal to no diversity, I was hesitant about addressing differences shared between the counsellor and their client. Two out of three group members grew up in larger cities such as Toronto, so they understand better than I do. During the discussion, they provided me with information and instances that may suggest an appropriate time to implement broaching. For example, there may be clients and counsellors who are physically different. A counsellor may be wearing a hijab. When meeting at first glance, the client can assume that the counsellor is of Islamic culture. They supported their example by expressing that the counsellor can share that although they may have different beliefs and values, they will not allow them to influence their ability to help the client. We also needed to discuss the differences that needed to be visible. Carl Rogers (1959) expressed the importance of having genuineness within a therapeutic relationship. However, ethically, counsellors must respect their clients' values and beliefs and not implement

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judgment (MacLeod, 2014). Continuing to practice clinical skills, as I feel more comfortable expressing and sharing diverse values and beliefs, it will be easier to know when to implement broaching. References

Hays, D. G. (2017). Assessment in counselling: Procedures and practices (6th ed.). American Counseling Association. Kayrouz, R., & Hansen, S. (2020). I do not believe in miracles: Using the ecological validity. Model to adapt the miracle question to match the client’s cultural preferences and characteristics. Professional Psychology: Research and Practice , 51 (3), 223–236. https://doi.org/10.1037/pro0000283 MacLeod, B. P. (2014, January 27). Addressing clients’ prejudices in counselling. Counselling Today. https://ct.counseling.org/2014/01/ Rogers, C. (1959). A theory of therapy, personality and interpersonal relationships as developed in the client-centred framework. In (ed.) S. Koch, Psychology: A study of science. Vol. 3: Formulations of the person and the social context . New York: McGraw Hill. Sommers-Flanagan, J., Heck, N.C. The Initial Interview with Diverse Populations: An Introduction to the Special Issue. J Contemp Psychother 43, 1–2 (2013). Young, M. (2021). Learning the art of helping: Building blocks and techniques (7th ed.). Pearson.

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