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Applying Kitchener’s Model of Ethical Decision Making
Haley Thompson
MFT5102- Legal, Ethical, and Professional Development in Marriage and Family Therapy
Dr. Leonard Bohanon
Oct 22, 2023
2
Counselors face a variety of ethical dilemmas every day, and must be able to make
decisions based on ethical principles and legal standards, while retaining respect and a positive
relationship with their clients. Kitchener’s model of principle-based ethics is the foundation for
the Ethics Code of the American Counseling Association [ACA], American Psychological
Association [APA] and the American Association of Marriage and Family Therapy [AAMFT],
and is used in tandem with virtue ethics in ethical decision making (Urofsky et al., 2008).
Therapists must remain diligent in their knowledge of applicable Codes of Ethics and legal
standards to make sound ethical decisions through critical thinking and self-awareness (AAMFT,
2015). The literature suggests that better integration of the model into ethics codes may be
warranted to assist mental health professionals who may not only take different approaches to
ethical decisions, but may also be limited on time and resources (Urofsky et al., 2008). A good
example of this integration and its application is seen in the ethical framework of the British
Association for Counselling and Psychotherapy [BACP], “
A practitioner’s obligation is to
consider
all the relevant circumstances with as much care as possible and to be
appropriately
accountable for decisions made
,” (BACP, 2018). In the following case study this
essay will address the ethical dilemmas and how to apply Kitchener’s principle-based model to
the situation. For the purposes of this paper, it will be assumed that the therapist is a member of
AAMFT and is therefore obligated to adhere to the Ethics Code set forth as such.
Ethical Dilemmas
This case presents a few ethical dilemmas. First and foremost, is having to decide
whether to accept the invitation and attend the ceremony. Secondly, though the therapist has
already accepted the gifts, this is a behavior that needs to be discussed with the client. Lastly, the
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relationship between therapist and medicine man needs to be discussed with both him and the
client. All ethical standards need to be followed and most are applicable to this specific situation,
however the three of these dilemmas mostly center around ethical standards:
1.2
-
Informed
Consent
,
1.3
-
Multiple Relationships
,
1.13
-
Relationships with Third Parties
,
2.1
-
Disclosing
Limits of Confidentiality,
3.9
-
Gifts
.
The dilemma that is most apparent is crossing the boundary line between the therapist-
client relationship by attending the ceremony. Standard 1.3 of the AAMFT Ethics Code states
MFTs cannot have multiple relationships with clients or their families outside of the therapy
context. This includes business relationships, or social ones as pertaining to this instance.
However, establishing rapport with clients, building up a positive relationship, and displaying
sensitivity and respect for their culture is paramount to effective and successful therapy
(D’Aniello et al., 2016; Sprenkle et al., 2009). When considering this dilemma, the therapist
must also carefully consider the possible
Implications of an “outsider” appearing at the
ceremony. Though the therapist already works on the reservation, that does not immediately
imply they are welcome to attend ceremonies or events in the community. There is a
possibility that attending will draw questions or negative attention from the community. How
would the community regard the medicine man if they found out the connection between the
family and the therapist? The inclusion of someone outside of the community and culture
might not be received well and could reflect badly on the medicine man. Could the therapist’s
presence potentially harm the family because of stigma surrounding mental health or agencies
outside of the traditional community? These are all factors that will need to be discussed with
the client before deciding to attend the ceremony. However, becoming involved in the culture,
even slightly, will likely strengthen the therapeutic bond by showing an appreciation and
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willingness to understand it (D’Aniello et al., 2016). Regardless of the decision, it is essential
to establish clear, firm boundaries in this situation while retaining respect and cultural
sensitivity for the client and their culture.
Secondly, the dilemma of receiving gifts from the client. The therapist has already
accepted the gifts, but was conflicted on whether it was the ethical choice or not due to the
family’s financial situation and Standard 3.9 of the AAMFT Code of Ethics (2015). Nearly all
Native American cultures place great emphasis on sharing and generosity (Houser et al.,
2006). In this case, it is important to show cultural competence and respect by accepting the
gifts, while at the same time discussing the situation with the client. This discussion can
address the cultural significance of gifting, alongside the therapist’s position to accept gifts.
The goal is to show respect and appreciation for the gift, and not embarrass or humiliate the
client by declining it. It is also essential that during this conversation, the therapist makes it
clear that there is no expectation or obligation for gifts, and work with the client to discuss
alternatives for the client should they want to express their gratitude again the future.
Alternatives may be a small card or letter, or perhaps something intangible that is still
culturally significant, such as a blessing or a song perhaps. This allows the client to express
their gratitude in line with their culture, without placing any undue burden, strain, or
obligation on their shoulders. Personally, gifts are not an issue for me, though clear
understanding needs to be established so there is no expectations or obligations. This is a
controversial topic, but if someone
wants
to give me a small gift of their own free will then I
believe in most circumstances I would accept it with gratitude, and potentially discuss their
reasoning and culture behind it if I felt the conversation was necessary. Again, establishing
rules and expectations, and explaining my position as their therapist and the ethics code I have
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to follow regarding gifts will be vital to a healthy relationship and keeping to the code of
ethics. It is important to show appreciation, without embarrassing or disrespecting the client
or their culture (Sprenkle et al., 2009). If the client asks about giving a gift beforehand, then a
discussion can be had about what the gift means to them, and if we can find an intangible
alternative (or even a card/letter), instead of a physical gift. Choosing whether to accept gifts
or not is a great example of how our personal morals affect our ethical decisions.
Finally, there is the dilemma of working with the traditional medicine man. A working
relationship has already been established, so this will only touch on a few brief points that
would need to be considered in this situation. Confidentiality of client information and
building trust with the client is priority in therapy, hence the first standards set forth in most
codes of ethics begin with informed consent and confidentiality clauses. Keeping Standards
1.2, 1.3, and 2.1 in mind, a thorough discussion would need to be had with the client about the
family’s information and the therapist’s legal and ethical requirements surrounding it. Part of
her providing informed consent will have to include information regarding what can and
cannot be shared with the medicine man (if any at all), and explaining that she must sign a
form granting permission to share information with him. During this process, it will be
necessary to inform, or remind, her that certain information will also have to be shared with
Child Protective Services since they mandated the therapy and will be monitoring progress. A
few questions that need to be considered are, “How much information is shared, if any?
Again, the therapist must establish clear boundaries and give thorough explanations of their
ethical and legal responsibilities so the clients understand they are not just shirking or
disrespecting the medicine man, but are instead bound by the ethical code.
Currently this does
not seem to present an ethical dilemma since the medicine man is open to working with the
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therapist, however in a similar situation this has the potential to present an issue as far as
disclosing confidential information to third parties, and ensuring proper informed consent is
given by clients (AAMFT, 2015).
Foundational Principles of Ethical Decision Making
Since the therapist has already made the decisions to accept the gift, and work
alongside the medicine man, the decision that is left is whether to attend the ceremony or not.
Before making that call, there is information that the therapist would need to help make the
ethical decision. A few questions the therapist might ask include:
What is the
significance?
Will I be
expected to participate or is it
acceptable to stand at the back?
Is this
an intimate ceremony or a public
(larger) one?
How
will my presence be received by the
community?
For many Native American communities, there is no distinction between family
members, or between different aspects of health (mental, physical, emotional) (Lettenberger-
Klein et al., 2013). Family is a collectivist ideal and issues are handled as a supportive,
intertwined community (Lettenberger-Klein et al., 2013). These facets of Native American
culture are important to consider when working with Native American clients. This case is one
example of how involved a community might become to help a family who is unwell in some
aspect (in this case, mental health and family wellness), and work together to help them; ie.
The medicine man that is open to working in tandem with you as their therapist. Lettenberger-
Klein et al. (2013) suggest it is wise to approach therapy with these cultures from a holistic
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approach and to remain mindful of the potential implications of the decisions that are made
during ethical dilemmas. A systemic therapist would do well to follow Kitchener’s model of
ethical decision making.
Kitchener established four processes that therapists must follow during ethical decision
making (Wilcoxon et al., 2021). The first process: interpreting a situation as requiring an
ethical decision. In this case, we know the situation requires an ethical decision based off the
therapist’s conflicting feelings towards it and the options that are available. When considering
the possible implications and ramifications of attending or not attending, a case can be made
for both decisions that would standup to scrutiny by an ethics board. Process 2: formulating an
ethical course of action, is comprised of two parts; intuitive level thinking, and critical-
evaluative thinking (Wilcoxon et al., 2021). The intuitive level is the initial reaction to a
situation. In this case, the intuitive level instinct might be to immediately accept the invitation
because the therapist has grown close to the family and wants to show their support. However,
the next step is that of critical evaluation, which moves through three tiers of justifying the
decision against the ethical codes (Wilcoxon et al., 2021). This level requires a more nuanced
understanding of the ethical guidelines and how to move forward when ethical codes conflict
with each other. Refer to the framework presented by the BACP in which the therapist makes
the most sound ethical decision they can, given their personal morals and the unique situation
at hand (2007). The therapist must consider the situation and choose the course of action that
results in the most beneficence and nonmaleficence towards the client, and then take
responsibility for the outcome (Wilcoxon et al., 2021). In this case, the decision that might be
the most beneficial for the family, is to politely decline the invitation and keep the boundaries
clear. The most ethical choice may not always be the most alluring or satisfying one. The third
8
process “emphasizes the impact of virtue on ethical decision making,” and the therapist must
find the balance between implementing their personal values and ethical principles (Wilcoxon
et al., 2021, p.52). In this scenario, process three may look like the therapist carefully
weighing the impact of their decision, and the intent behind it. Are they gaining anything from
it? Is the client gaining anything from it? Do the benefits outweigh the risks of attending, and
who is most at risk? Finally, process four is integrating an action plan. The focus of process
four is a therapist being able to make a decision. The first three processes help therapists think
about wise decisions and the implications of them, but the final process dictates therapists
have a duty to make the most ethical choice they can, and then take responsibility for that
choice. This process argues that not making a decision
is
making a decision, and when the
therapist follows through on good intentions it is likely the decision made will help resolve
the dilemma, or at the very least help identify it (Wilcoxon et al., 2021).
Risks and Benefits of the Decision
Deciding to attend carries a risk of the therapist-client boundary becoming muddled,
leading to an unhealthy or unethical relationship between the two. However, many Native
American cultures emphasize strong communal social bonds, and attending the ceremony will
likely help strengthen the therapeutic relationship and build upon the trust that has been
established. If I were the therapist in this scenario, my intuition would lead me to ask
clarifying questions about the ceremony and its significance to the family, and what my
presence would mean to them. It is likely that I would accept the invitation if the ceremony is
not a small, intimate one, and I am reassured that it would not pose a risk of negative impact
for the family or community. Before confirming this, it would be wise to consult a supervisor
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or community leader to ensure that my presence will be welcome and beneficial to the family,
and appropriate boundaries will continue to be maintained.
References
American Association of Marriage and Family Therapy. (2015). AAMFT code of ethics.
British Association for Counselling and Psychotherapy. (2018).
Ethical framework for good
practice in counselling and psychotherapy
. Retrieved Oct. 22, 2023 from
https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-
for-the-counselling-professions/
D'Aniello
, C.,
Nguyen, H. N.,
&
Piercy, F. P.
(2016)
Cultural sensitivity as an MFT common
factor.
The American Journal of Family Therapy
,
44
(5),
234-
244.
https://doi.org/10.1080/01926187.2016.1223565
Houser, R., Wilczenski, F. L., & Ham, M. (2006).
Culturally relevant ethical decision-making in
counseling
. Sage. https://dx.doi.org/10.4135/9781452225838
Lettenberger-Klein, C.G., Fish, J., & Heckler, L.L. (2013) Cultural competence when working
with American Indian populations: A couple and family therapist perspective.
American
Journal of Family Therapy, 41
(2), 148-159.
Sprenkle, D. H., Davis, S. D., & Lebow, J. L. (2009).
Common factors in couple and family
therapy: The overlooked foundation for effective practice.
New York, NY: The Guilford
Press.
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Urofsky, R. I. (2011). Kitchener's principle ethics: Implications for counseling practice and
research.
Counseling and Values
,
53
(1).
Wilcoxon, A. S., Remley, T. P., & Gladding, S. T. (2021).
Ethical, legal, and professional issues
in the practice of marriage and family therapy
. Pearson.