Patient Portal Discussion

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Mount Kenya University *

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2103

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Nursing

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Nov 24, 2024

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docx

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1 Patient Portal Discussion Student’s Name Department and Institutional Affiliation Course Code and Name Professor Assignment Due Date

2 Patient Portal Discussion The benefit of Web-based Patient Education Portals One potential benefit of patient portals is to enhance patient engagement. According to Lyles et al. (2020), about 90 percent of hospitals are currently providing patient portals to access electronic health records in America, albeit only 10 to 20 percent of the patients use patient portals. The strategies to advance patient engagement through EHR portals must be developed to address the barriers recognized to date (Lyles et al., 2020). It must also incorporate in-person provisions for patients. Web-based patient education portals enhance patient engagement by elevating the communication between the physician and the patient on treatment and other clinical subjects. The Challenge of Web-based Patient Education Portals The study by Kooij et al. (2018) analyzed several barriers that impact the implementation of web-based patient education portals. Increased security and privacy concerns for the patient’s sensitive information such as medical history and payment details could be infiltrated and used against their wish ( Kooij et al., 2018). The challenge of accessibility by rural patients due to internet issues. Another barrier is the lack of an adequate eHealth literacy program to enable them to navigate through the system properly. The study by Hoonakker et al. (2019) examines some of the expectations that nurses have of an inpatient portal for admitted patients. Patient portals are supposed to involve patients and promote patient-aided care. Nurses/Clinicians use the inpatient portal to conduct and screen some of the tests such as vital signs, lab tests, culture and MRI scans (Hoonakker et al., 2019). The nurses have a duty to explain the objective and functionality of the portal and respond to the

3 queries that the patients will raise (Hoonakker et al., 2019). Nurses expect that inpatient portal use would enhance engagement, care quality, and patient safety. Nurses are supposed to provide detailed information about the patient’s lab results, culture or scans that have been conducted. He or she should provide a comprehensive diagnosis of the condition that the patient is suffering from. The physician must also detail the drugs and also treatment interventions that the patient must follow up on; including the video links to the guided approaches on the same.

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4 References Hoonakker, P. L., Rankin, R. J., Passini, J. C., Bunton, J. A., Ehlenfeldt, B. D., Dean, S. M., ... & Kelly, M. M. (2019). Nurses' expectations of an inpatient portal for hospitalized patients and caregivers. Applied clinical informatics , 10 (04), 625-633. Kooij, L., Groen, W. G., & van Harten, W. H. (2018). Barriers and facilitators affecting patient portal implementation from an organizational perspective: qualitative study. Journal of medical Internet research , 20 (5), e183. Lyles, C. R., Nelson, E. C., Frampton, S., Dykes, P. C., Cemballi, A. G., & Sarkar, U. (2020). Using electronic health record portals to improve patient engagement: research priorities and best practices. Annals of internal medicine , 172 (11_Supplement), S123-S129.

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