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Feb 20, 2024

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Choice Hotels In the early 2000s, Choice Hotels shifted to their focus to extended stay hotels. By offering extended stay to customers, Choice Hotels saw this as an opportunity for maintaining hotel occupancy and an increase in profits. There was a need for more extended stay hotels and Choice Hotels delivered. In December 2017, Choice Hotels acquired WoodSpring SuitesSM. “The acquisition will add nearly 240 extended-stay hotels in 35 states to the Choice Hotels portfolio, creating an extended-stay portfolio of more than 350 properties with existing brands, MainStay Suites® and Suburban Extended Stay®,” (International, 2018). Extended stay hotels could prove to be a risky investment, but Choice Hotels appears to have avoided that risk for now. In fact, Choice Hotels credits extended stay with the success it has been having during the Corona Virus. “For the month of March, Choice Hotels' extended stay brands achieved an average occupancy level of over 68%, compared to the U.S. hotel industry average of approximately 40%”, (Hospitality Net, 2020). Hospital Net also added that extended stay brands also outperformed on RevPAR from March and April, (2020). Over the past three years, Choice Hotels treasury stock continues to improve. “Choice Hotels International Inc's treasury stock during the quarter ended September 30th, 2020 of -$1.26 Billion was higher than its peers in the Lodging industry group during the quarter ended December 31st, 2020 of -1.55 Billion,” (DiscoverCI LLC, 2020) Marriott Marriott’s approach to business growth has changed over the years to keep up with current trends. Compared to Choice Hotels, Marriott seems to focus short-term, rather than long-term for their business approach. A recent goal was to reach the Millennial generation since that generation is traveling more. In spring 2019, Marriott Homes & Villas was introduced to compete with Airbnb. This luxury alternative to a hotel room faired well against the Corona Virus. “This summer has been highest in gross revenue since launch, with bookings up by 700% over last summer, and revenue increasing by more than 800%,” (Rosenbaum & Sheng, 2020). The Marriott Homes & Villas has helped offset some of the cost to the hotel side due to the Corona Virus. Marriott does not always make sound business decisions. In 2019, Marriott had several acquisitions and dispositions take place. According to the 10-K report, “the acquisition of Elegant Hotels Group plc (“Elegant”) for $128 million in cash and assumed Elegant’s net debt outstanding of $63 million,” (United States Securities and Exchange Commission, 2020). These acquisitions put Marriott into the negative more at -$394,-1.88% in 2019. Nearly 0.20% change from 2018 which was-$340, -1.64%. Over the last three years, like Choice Hotels, Marriott too has seen a steady decrease in treasury stock purchases. Marriott shares outstanding for the quarter ending September 30, 2020 were 0.327B, a 1.71% decline year-over-year.
Similarities Choice Hotels and Marriott are fierce competitors in the hotel industry. Although both chains offer a variety of hotels options at different tiers, their end goal remains similar. That is to continue to expand and grow. Choice Hotels and Marriott have both launched their own versions of extended stay options for their guests. Recently both companies have revamped their midscale hotels. To no surprise, both approached the revamping differently. Marriott’s approach was geared towards the consumer, while Choice Hotels’ approach was towards the developers/owners. Recommendations Choice Hotels’ needs to continue to be consistent with their business growth plan. Remember to not overextend and start to lose profits. Take the learning lessons from the impact the Corona Virus left on the hotel industry. Management not only needs to make their customer’s feel safe, but their staff as well. The management should focus more on quality rather than quantity. If management were to focus on the quality of the Choice Hotels brand, they would see an increase in customer loyalty and satisfaction. In addition, employee satisfaction would also increase. Choice Hotel’s management is focused on expanding the Choice Hotel brand, but with potential uncertainty of when travel may return to normal, I feel expansion should take a backseat. Management should work with what they have to make improvements. “Choice Hotels still has about 10 percent of its hotels in a fee deferral program as a result of the pandemic,”. References DiscoverCI LLC. (2020, September 30). Choice Hotels International Inc NYSE:CHH . DiscoverCI. https://www.discoverci.com/companies/CHH/treasury-stock. Hospitality Net. (2020, June 19). Choice Hotels' Extended Stay Portfolio Shows Continued Resilience . Hospitality Net. https://www.hospitalitynet.org/news/4099274.html. International, C. H. (2018, June 26). Choice Hotels to Acquire WoodSpring Suites Brand and Franchise Business. https://www.prnewswire.com/news-releases/choice-hotels-to-acquire- woodspring-suites-brand-and-franchise-business-300572491.html. Rosenbaum, E., & Sheng, E. (2020, September 13). Marriott built its own 'Airbnb' before coronavirus crashed business travel. Did it help? CNBC. https://www.cnbc.com/2020/09/13/marriott-built-its-airbnb-before-coronavirus-crash-did- it-help.html.
Social Tables. (2020, March 11). Why Marriott's Marketing Strategy Is Above the Rest . Social Tables. https://www.socialtables.com/blog/hotel-sales/marriotts-marketing/. Sperance, C. (2020, May 19). Choice Hotels Expects Brand Conversions and Extended Stay to Fuel Post-Pandemic Growth . Skift. https://skift.com/2020/05/11/choice-hotels-expects- brand-conversions-and-extended-stay-to-fuel-post-pandemic-growth/. Ting, D. (2019, March 20). How Marriott Plans to Supercharge Growth Starting With 1,700 New Hotels in 3 Years . Skift. https://skift.com/2019/03/18/how-marriott-plans-to- supercharge-growth-starting-with-1700-new-hotels-in-3-years/.
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