Brand Building in the Digital Age
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Brand Building in the Digital Age 1
BRAND BUILDING IN THE DIGITAL AGE
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December 30, 2022
Brand Building in the Digital Age 2
Introduction
Ben Francis, while a student, co-founded Gymshark with several of his pals in 2012.
Steve Hewit, Steph Green, Dave Parry, Paul Richardson, and Richard Chapple are now running
the company as partners. In the world of fitness, the name "Gymshark" is synonymous with
high-quality online gym clothing. Men's and women's gym wear, including stringers, tank tops,
T-shirts, slacks, hoodies, shorts, and leggings, are available from the brand. If you're looking for
fitness wear in the UK, go no further than Gymshark, the industry leader and fastest-growing
brand. Rapid expansion and a growing number of high-quality clients have been hallmarks of
their business from the start. As of today, 1,000,000 orders have been sent through Gymshark,
marking a significant new milestone for the brand (Hansen, Kupfer and Hennig-Thurau, 2018).
Innovative Workout Products
Clothing from Gymshark is versatile enough to be worn for a workout, going about your
day, or just lounging around the house. With its athleisure line, the company has been able to
effectively target the youth market. In addition to its trendy offerings, Gymshark is also a leading
provider of cutting-edge exercise technology. The Energy Seamless range of sports leggings, for
instance, has "squat-proof" built-in underwear. Gymshark has been able to attract customers of
all sexes because to its forward-thinking products, trendy designs, and sponsorship of male and
female fitness gurus. With this, it may appeal to a larger demographic than women-centric fitness
gear companies like Lululemon and Sweaty Betty. Gymshark has also tried working with popular
fitness bloggers to develop one-of-a-kind designs to offer alongside its core original range.
Because of this, the company has been able to tap into the trust that already exists between
influencers and their respective fan bases to develop very effective goods (Kelly et al., 2015).
Brand Building in the Digital Age 3
Social Media Marketing
The company's success may be attributed, in part, to its innovative use of technology and
social media. More than 7 million people follow Gymshark across social media platforms. The
more they publicise their roles as ambassadors, the more individuals they might potentially
reach. Millions of people follow the firm via a variety of media, including "It's little wonder that
between GymsharkTrain and "Gymshark Women," they've amassed an online following of about
10 million people. Having been founded by a group of young people, Gymshark has a strong
interest in technology and the internet. One of the pioneering businesses to use ""Influencers" on
sites like Instagram and YouTube. Because of this, the firm was seen by a massive number of
people, resulting in an early and dedicated fan base. Gymshark saw a huge opportunity in this
form of e-commerce, and the firm quickly expanded thanks to the endorsements of more and
more influential people (Rasmussen, 2018).
Given the company's youth and that of its founders, several of its internet marketing
efforts have gone viral as a result of their creative and effective strategies. Gymshark saw the
"tag someone to reply within X minutes" trend as an opportunity to advertise their new deals in
advance of Black Friday 2020, which they used to great effect to boost engagement and
ultimately, revenue (Bresciani and Ewing, 2015). Gymshark deftly generated online excitement
for each pop-up event it organised via the use of catchy blog posts, Facebook events, and the
promotion of trending hashtags across all of its social media platforms. Gymshark was able to
sell 90% of their merchandise in a single day because to the success of their #LiftToronto event,
which was promoted using this kind of advertising. Gymsharks attracts the young people it seeks
to serve using a combination of informal tone, social media fads, and calls to action. They may
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Brand Building in the Digital Age 4
maintain a fresh and relevant presence on the internet by tweeting out "Memes," which often
have universally applicable meanings and hence get many retweets from their devoted following
(Steenkamp, 2020).
Theory
Co-Creation
Co-creation is predicated on the idea that the customer's perspective is crucial throughout
the development of the final product. Adding value to the product is at the heart of the co-
creation process. This is due to the fact that the customer and the company in issue are now in a
more dynamic partnership. The role of social media in today's society has become enormous.
Consumers are able to have open discussions about various companies and goods via social
media. Brands in a co-creative environment are social processes with various stakeholders, and
social media and networks play an important part in facilitating this (Ren, 2014).
Tribes & Brand Community
To "belong to the tribe" of a certain brand or product is to share its values and customs.
Products of special importance to a tribe are consumed by its people. Members may utilise a
product's symbolic value as a way to identify one another; although this was more challenging
before the advent of digitalization, advancements in technology have made it possible for tribes
to provide assistance to one another beyond physical distances. The term "brand community"
refers to a group of people who identify with a certain brand. Members of an online community
may establish bonds with one another via the shared experiences they share and the shared
enthusiasm they have for the business (Nobin, 2016).
Brand Building in the Digital Age 5
Linking Value
The worth of products and brands may rise in accordance with the social standing of the
people who use and buy them. An equivalent value is called a connecting value. Value is
established via social relationships between members of a tribe or brand community, rather than
between the producer and the consumer. Customers will only see connection value if they can
join the tribe via the product or brand (Jackson and Ahuja, 2016).
Conclusion
Gymshark has reached a major milestone with the shipment of one million orders. The
"squat-proof" underwear that comes standard with the Energy Seamless line of sports pants. The
creative use of new media and technology seems to be key to its success. Several of the
company's online marketing campaigns have achieved viral success because to the originality
and efficiency of the methods they used. Gymsharks draws in the demographic of young people
it hopes to help with a mix of a conversational tone, social media trends, and calls to action.
Products and names may increase in value if they are associated with affluent consumers. Rather
than between a manufacturer and a customer, value is created inside a group, such as a tribe or a
brand community. A "brand community" is a subset of the general public who have a common
affinity for a particular brand.
Brand Building in the Digital Age 6
Reference
Bresciani, L. and Ewing, M. (2015). Brand building in the digital age: The ongoing battle for
customer influence.
Journal of Brand Strategy
, [online] 3(4), pp.322–331. Available at:
https://www.ingentaconnect.com/content/hsp/jbs/2015/00000003/00000004/art00004
[Accessed
30 Dec. 2022].
Hansen, N., Kupfer, A.-K. and Hennig-Thurau, T. (2018). Brand crises in the digital age: The
short- and long-term effects of social media firestorms on consumers and brands.
International
Journal of Research in Marketing
, [online] 35(4), pp.557–574. Available at:
https://www.sciencedirect.com/science/article/pii/S0167811618300351
[Accessed 30 Dec. 2022].
Jackson, G. and Ahuja, V. (2016). Dawn of the digital age and the evolution of the marketing
mix.
Journal of Direct, Data and Digital Marketing Practice
, [online] 17(3), pp.170–186.
Available at:
https://link.springer.com/article/10.1057/dddmp.2016.3
[Accessed 30 Dec. 2022].
Kelly, B., Vandevijvere, S., Freeman, B. and Jenkin, G. (2015). New Media but Same Old Tricks:
Food Marketing to Children in the Digital Age.
Current Obesity Reports
, [online] 4(1), pp.37–
45. Available at:
https://link.springer.com/article/10.1007/s13679-014-0128-5
[Accessed 30 Dec.
2022].
Nobin, C.E. (2016).
Exploring community newspapers and brand building in the digital age
.
[online] iiespace.iie.ac.za. Available at:
https://iiespace.iie.ac.za/handle/11622/115
[Accessed 30
Dec. 2022].
Rasmussen, L. (2018). Parasocial Interaction in the Digital Age: An Examination of Relationship
Building and the Effectiveness of YouTube Celebrities.
The Journal of Social Media in Society
,
[online] 7(1), pp.280–294. Available at:
https://www.thejsms.org/index.php/JSMS/article/view/364
[Accessed 30 Dec. 2022].
Ren, L. (2014).
Proof of Stake Velocity: Building the Social Currency of the Digital Age
. [online]
Available at:
https://www.cryptoground.com/storage/files/1528454215-cannacoin.pdf
[Accessed
30 Dec. 2022].
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Brand Building in the Digital Age 7
Steenkamp, J.-B.E.M. (2020). Global Brand Building and Management in the Digital Age.
Journal of International Marketing
, [online] 28(1), pp.13–27. Available at:
https://journals.sagepub.com/doi/full/10.1177/1069031X19894946
[Accessed 30 Dec. 2022].
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