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Off-White
Introduction
The success of Off-White in the global industry was mainly based on influence. The
millions of followers on the company’s social media accounts and the use of celebrities for
promotional and advertising purposes have made the company a luxury brand. Celebrities such
as Rihanna have the made the brand very popular among the public. The company’s success in
the implementation of its marketing strategies have been attributed to its founder, Virgil Abloh.
Abloh has recognized the importance of embracing the identity of its diverse customers.
Celebrities that have worked with the company have played a key role in promoting its fashion
trends.
This research paper aims at understanding the marketing strategies that Off-White has
applied in becoming a leading global brand.
Methodology
The analysis of Off-White’s marketing strategy will be based on the implementation of
three business tools which are marketing matrix, SWOT analysis, and ANSOFF matrix. A
detailed conclusion about the success of these strategies will be made from the use of these tools.
The information that will be used for this research will be from the following sources:
-Off-White Official Website
-Medium: Off-White and on-brand marketing to the me generation
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-Portland State University: Off-White
-Vox: the hottest fashion brand in the world was built on irony and $1000 sweatshirts
-Footwear News: Virgil Abloh responds criticisms about lack of diversity at Off-White.
Marketing Mix
The marketing mix is composed of four categories that are interdependent. They include
product, place, pricing, and promotion. Virgil Abloh has applied this strategy in different ways.
Off-White products are made from the best fabric (Whiteling). Doing this ensures that the
company produces high quality clothes. The company engages in fitting and also fabrication as
part of its product line. Off-White also engages in the production of furniture (Off-White). The
product stream of the company has reinforced a unique approach to lifestyle in its customers.
Off-White sells its products in different places across the world. Some of its main
markets include Sydney, London, Milan, New York, and Hong Kong among others (Off-White).
These strategic markets have boosted the brand as they are top fashion countries and cities. In
such markets, Off-White has charged higher prices for its products (Whiteling). One reason that
has led to Off-White charging higher prices is the limited stock in these cities.
Off-White has benefitted from charging higher prices in strategic markets. In most
markets, Off-white has charged higher prices than its competitors for the same product
(Whiteling). This strategy has been effective as the company has ensured that its products are
unique and that it is first to introduce new products in the market. This strategy has given the
company a unique competitive advantage which has allowed it to enter new markets. Its
revenues have been maximized at the early stages of the product lifecycle.
Off-White promotes its products in different ways. It uses Instagram to post photos and
videos of its products. For example, when a new product is being released, posts on Instagram
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are placed earlier (Off-White). The company ensures that locations for pop-ups are provided in
different areas around the world. The company has used influencers and brand ambassadors to
promote its products. Celebrities such as Rihanna and Kanye West have worked with the brand.
Communication through social media and other sites have contributed to the effective promotion
strategy.
SWOT Analysis
SWOT analysis is a tool that is used in determining an organization’s strengths,
weaknesses, opportunities, and threats. It does not only allow an organization to focus on
important resources and exploit its opportunities, but also assess challenges that it may face and
determine ways in which they can be managed. SWOT analysis focuses on the internal and
external environments of a business.
Strengths
High creativity
Working with celebrities
Working with different brands
Has a good reputation
Weaknesses
Limited retail stores in the US
Cost of shipment is high
Hard to know luxurious brands and
street wear
Opportunities
It can exploit technology for
innovations
Opportunity to work with more known
brands
Improve communication
Threats
Social-cultural factors
Lack of diversity
Brand logo can be recreated
Strengths
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Off-White has thrived on creativity in the development of its products. Apart from having
a creative studio, the company has a system that records culture, politics, time, and art (Portland
State University). The company has utilized such creativity in developing products that meet the
needs and identity of customers around the world. Off-White has strategically positioned its
brand in the market through the use of influencers and celebrities. Some of the celebrities that
have supported the brand include Kendall Jenner, Naomi Campbell, Jay Z, Rihanna, and
Beyoncé among others (Off-White). Influencers and celebrities are allowed to use the company’s
products for promotional purposes. Off-White has collaborated with major brands to promote its
products and services. Some of these brands include Nike, Levi’s and Choo among others (Off-
White). Such brands have helped the company in building a positive reputation.
Weaknesses
Off-white has a limited number of retail stores in the United States. It is especially true
for a market such as the millennial (Portland State University). In recent times, Off-White has
opened more stores to accommodate its variety of customers. The cost of manufacturing products
for the company is very high considering the fact that it has to ship its products from Italy
(Portland State University). The high cost of shipment leads to the company charging higher
prices for its products. In some situations, it has been difficult to differentiate the company’s
products based on whether they are luxurious or street wear (Portland State University). It has
created confusion among consumers and affected their purchase decisions.
Opportunities
Off-White has an opportunity of utilizing the existing technology to promote its brand. Its
target customers such as the millennial and generation Z have been attracted to technological
innovations (Portland State University). Using technology for innovation can attract more
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customers. Abloh has the opportunity of collaborating with other brands to increase its brand
awareness (Portland State University). The company should especially collaborate with luxurious
brands to solve its problem of differentiating between luxurious clothing and street wear. Off-
white should improve its communication strategy to ensure that it interacts more with the
consumers (Portland State University). In the past, companies with interactive content have
gained a market share over Off-White.
Threats
Social-cultural factors have been a threat to the company’s reputation. Such issues are
common in the fashion industry. Recently, Off-White was criticized for its statements on the
brutal killing of George Floyd, an African American (Off-White). Such cases have led to Off-
White being criticized for not promoting diversity. In a dinner party shared by the company of
Instagram, it was noticed that a majority of staff members were from one race (McDonald). He
was criticized for forgetting about the African-American culture. The brand’s logo is a threat to
its competitive advantage. It is because it can easily be recreated by competitors.
ANSOFF Matrix
An ANSOFF matrix is a market expansion grid that is used to analyze and plan the
strategies for an organization’s growth. The tool is composed of four main strategies which are
market penetration, product development, market development, and diversification.
Existing
New
Existing
New
Market penetration
Product Development
Market Development
Diversification
Market Penetration
Off-White has focused on penetrating existing markets. Its market penetration strategy
has focused on the development of new products. Recently, the company introduced a collection
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of sweatshirts and t-shirts at reduced prices. The prices were ranging from $95-$170 (Off-
White). This is a significant reduction from the initial price which ranged from $300 to $800.
The strategy has given the company a unique competitive advantage as it attracts more
customers, and especially those who could not afford the initial price. The company has ensured
that it does not charge lower prices that could hurt the brand. This marketing strategy has
increased Off-White’s target market (Whiteling). It has helped in diffusing the street wear line.
Product Development
The product development strategy by Off-White has been effective. In recent time, the
company has released a number of new and exciting products in the market (Tifanny). Such
products have not only improved the growth of the company, but have also increased its market
share in new and emerging markets. The men’s spring collection of 2018 is one such product line
(Off-White). Through social media advertising, the company has kept customers excited about
new product lines. In the development of new products, Abloh has ensured that he makes
reference to his old collection (Tifanny). This strategy has reduced the cost of advertising for the
company as old collections are well-known by customers around the world. Off-White has also
created a hype for products that it will develop in future. It has done this through social media.
Market Development
Market development involves entering new markets using existing products. The
success of Off-White has partly been attributed to its focus on customers. Through the
development of fancy street wear, Off-White has created a unique competitive advantage in the
market (Tifanny). The company has generated billions of dollars from selling its street wear in
different countries, and especially the United States. The company has focused on the young
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people as they have become engraved with new products such as the luxury t-shirts produced by
the company.
Diversification
In the past years, Abloh has engaged in the diversification of its product portfolio. In
2014, the company introduced the women’s wear in Paris (Tifanny). This led to the company
being nominated for the LVMH price. The introduction of this clothing line created more
business opportunities for the company. In 2018, the company also introduced its Nike collection
that was designed for Serena Williams (Tifanny). The company has made many more
collaborations that have opened up new markets around the world.
Conclusion
The analysis of the marketing strategies of Off-White has shown why it is among the
world’s top global brands. Its marketing matrix has focused on the introduction of new products
in the market. Aggressive advertising for the products is done by the business through the use of
celebrities, influencers, and brand collaborations. The company has expanded in many cities
around the world. The SWOT analysis has shown that the company has many strengths that it
can use in maintaining a competitive edge. Opportunities such as collaboration with major
brands will accelerate the company’s growth. The ANSOFF matrix has shown that the company
has an opportunity of expanding into new markets and attracting more customers in the existing
markets.
Works Cited
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McDonald, Samantha. “Virgil Abloh Responds to Criticisms about Lack of Diversity at Off-
White.”
Footwear News
May 3, 2019. Web.
<https://footwearnews.com/2019/business/retail/virgil-abloh-diversity-off-white-team-
1202777159/>
Off-White. About. Web. <https://www.off---white.com/>
Portland State University. Off-White. 2020. Web.
<http://web.pdx.edu/~allstott/hypebeasthistory/offwhite.html>
Tifanny, Kaitlyn. “The Hottest Fashion Brand in the World was Built on Irony and $1000
Sweatshirts.”
Vox
30 Oct. 2018. Web. <https://www.vox.com/the-
goods/2018/10/30/18027074/off-white-timeline-history-luxury-streetwear-virgil-abloh>
Whisteling, Aston. “Off-White” and On-Brand Marketing to the “Me” Generation.
Medium.
2019. Web. <https://medium.com/swlh/off-white-and-on-brand-marketing-to-the-me-
generation-74a69a688373>
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