PSYC-8412-3 Week 3 Reply 1 DQ 2

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Apr 3, 2024

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PSYC-8412-3 Week 3 Reply 1 DQ 2 3-14-24 Hang, Colleague 1: Your analysis of Amazon's ethical issues regarding employee mistreatment is thorough and well- supported. It's clear that Amazon's actions, as reported in the media and corroborated by various sources, raise significant ethical concerns about the company's treatment of its workforce. You rightly point out the contradiction between Amazon's stated values, such as valuing worker feedback without fear of reprisal, and the reported instances of employees being fired for raising legitimate concerns. Your suggestion to use the Behavioral Learning Theory to incentivize managers to prioritize employee well-being is intriguing. By rewarding managers for fostering a positive and healthy work environment, Amazon could potentially see a reduction in turnover and an improvement in overall employee satisfaction. The application of the Groupthink theory to encourage the replication of successful management practices is also insightful, as it highlights the importance of organizational culture in driving ethical behavior. Colleague 2: Your analysis of Amazon's ethical issues surrounding employee mistreatment offers valuable insights into the challenges facing the company. The statistics you provide regarding workplace injuries and turnover rates among Amazon employees underscore the severity of the problem. Additionally, the anecdotes of employees being fired for raising concerns about environmental sustainability and working conditions highlight the potential consequences of speaking out within the organization. Your suggestion that Amazon needs to prioritize creating a better working climate and allowing employees to voice their concerns without fear of reprisal aligns with ethical principles of transparency and employee empowerment. It's crucial for organizations to foster a culture where ethical concerns are taken seriously and addressed promptly to maintain employee trust and public support. Comparison and Insights: Both colleagues identify similar ethical issues within Amazon, particularly regarding employee mistreatment and the stifling of dissenting voices within the organization. The emphasis on creating a safer and more supportive work environment where employees feel empowered to raise concerns without fear of retaliation is a common theme in both analyses.

Furthermore, both colleagues propose solutions rooted in organizational behavior theories to address these ethical issues. Colleague 1 suggests leveraging the Behavioral Learning Theory to incentivize managers to prioritize employee well-being, while Colleague 2 emphasizes the importance of fostering a culture that values transparency and open communication, aligning with principles of ethical leadership. Opinion and Suggestion: Building on your analyses, it's clear that addressing Amazon's ethical issues requires a multifaceted approach that combines structural changes within the organization with a cultural shift towards transparency and accountability. In addition to incentivizing managers to prioritize employee well-being, Amazon should consider implementing mechanisms for anonymous reporting of ethical concerns and establishing independent oversight committees to investigate allegations of mistreatment. Furthermore, promoting ethical leadership at all levels of the organization and providing training on ethical decision-making can help cultivate a culture where employees feel empowered to act with integrity and hold themselves and their colleagues accountable. Overall, by addressing the root causes of its ethical issues and fostering a culture of openness and accountability, Amazon can rebuild trust with its employees and the public, ultimately leading to a more sustainable and ethical business model. Reference Daniels, C. (2020, April 29). Amazon employees say they were fired for speaking out about company conditions. King5news. https://www.king5.com/article/news/health/coronavirus/amazon-employees-remain-concerned- about-health-and-safety-inside-warehouses/281-c72e14c8-78ed-447f-bfe8-8fa875a5007b J. Hsu, "Engineers say “no thanks” to Silicon Valley: Some are turning down companies, citing ethical concerns - [Resources_at Work]," in IEEE Spectrum, vol. 55, no. 10, pp. 20-21, Oct. 2018, doi: 10.1109/MSPEC.2018.8482417. Mcleod, S. 92024). Behaviorism in psychology. Simply psychology Feb 1, 2024, https://www.simplypsychology.org/behaviorism.html Mulugeta, H., (2020). Human Rights Issues at Amazon Corporation. Management Science and Business Decisions 2(2). https://doi.org/10.52812/msbd.50

National Employment Law Project (NELP). (2020, march). Amazon’s disposable workers: high injury and turnover rates at fulfillment centers in California. https://www.nelp.org/publication/amazons-disposable-workers-high-injury-turnover-rates- fulfillment-centers-california/ Sustainability (2022). Amazon Global Human Rights. https://sustainability.aboutamazon.com/human-rights/principles#:~:text=As%20outlined%20in %20our%20Code,and%20threatening%20behavior%2C%20or%20harassment Trevino, L. K., & Weaver, G. R. (2001). Organizational Justice and Ethics Program “Follow- Through”: Influences on Employees’ Harmful and Helpful Behavior. Business Ethics Quarterly, 11(4), 651–671. Who we are (n.d.). Aboutamazon.com. https://www.aboutamazon.com/about-us#:~:text=Amazon %20is%20guided%20by%20four,Earth%27s%20safest%20place%20to%20work

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PSYC-8412-3 Week 3 Reply 1 DQ 2

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