M03 Chapter 6 mini sim on management and ethics

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School

Ivy Tech Community College, Indianapolis *

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105

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Management

Date

Apr 3, 2024

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docx

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Uploaded by CaptainFire13129

Decision Point: Level of Social Responsibility In the industry and the community, Tri-State is known for its low-cost business strategy, but also as a company that is generous to its employees. After 100 years of successful operation, it now finds itself with a respected brand and a market share leader. Tri-State also prides itself on helping with school lunch programs in disadvantaged school districts. In the past, it has helped organizations like the Salvation Army and Red Cross when natural disasters occur across the United States, but this is on an as-needed basis. How would you classify Tri-State's social actions? Select an option from the choices below and click Submit. Social responsiveness Green Classical Social responsibility You selected social responsiveness. This was the best choice. Currently, it doesn't appear that Tri-State has reached the highest level of social action, but it is farther along than the classical approach. Social responsiveness fits between those two levels of social action.

Decision Point: Top Management Support You know that it is going to take a lot to persuade upper management to accept your position and the idea of becoming more socially responsible. You have heard talk of scrapping both and plowing more profits back into updating production facilities. What would be the best argument for what you are trying to do at Tri- State? Select an option from the choices below and click Submit. Arguing that social responsibility can discourage future government intervention Arguing that social responsibility is a violation of profit maximization Arguing that social responsibility can cause dilution of organizational purpose Arguing that social responsibility aids long-term profitability You selected arguing that social responsibility aids long-term profitability. This was the best choice. There are many reasons why social responsibility is a great path for organizations, and in this situation, this is the most appropriate argument. Decision Point: Choosing a Social Responsibility Initiative

After some great discussions with the CEO and Vice Presidents, you now feel that you have a majority of the top management team on board. Although resources are limited, you feel that the most pressing need is to become more sustainable. This is an important issue not just in the milk industry, but worldwide. Success here could lead to important impacts down the road. For now, management wants your recommendation: Which project is most likely to lead Tri-State into becoming more sustainable, but also provide a significant return to Tri-State? Select an option from the choices below and click Submit. Begin a line of organic products. This could make Tri-State’s products healthier and have a big impact on the environment. Donate surplus Tri-State dairy products to people who need them. Reduce the environmental impact of Tri-State's production process. This will require investing in new production methods. You selected to begin a line of organic products. This could make Tri-State’s products healthier and have a big impact on the environment. This was the best choice. By offering an organic line, the company could become more sustainable and capitalize on a new product line. Decision Point: Becoming Organic: Selecting an Approach In Tri-State's region, “organic” is defined as lacking preservatives, pesticides, or other chemicals, and being non-destructive to the environment. What would be the best approach to becoming organic?

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Select an option from the choices below and click Submit. Tri-State could make its containers out of recyclable material. Tri-State products could be made entirely with organic ingredients. Tri-State could use the color green in its branding, and put nature images on the packaging. You selected that Tri-State products could be made entirely with organic ingredients. This was the best choice. It helps Tri-State products meet the definition of “organic.” Decision Point: Code of Ethics: Finding Its Flaw While you are waiting on the top management team to present your recommendations to the board of directors, you take a look at updating Tri-State's current code of ethics. In summary, it states that customers and employees should be treated with respect, that all business should be carried out in accordance with all applicable laws, and that any violation of Tri-State's ethical guidelines is cause for disciplinary action. What is the best criticism of this code of ethics? Select an option from the choices below and click Submit. It covers no ethical responsibilities beyond conforming to law and supporting employees.

"Disciplinary action" should be defined in more detail. It puts too much emphasis on respecting customers and not employees. You selected that it covers no ethical responsibilities beyond conforming to law and supporting employees. This was the best choice. A code of ethics should cover responsibility to the public. Decision Point: Determining Ethical Responsibilities How will you determine Tri-State's ethical responsibilities? Select an option from the choices below and click Submit. Determine Tri-State's core values, and specify goals based on those core values. Determine what social responsibility activities are easiest to afford or implement. Look at what other companies are doing, and duplicate their efforts. You selected to determine Tri-State's core values, and specify goals based on those core values. This was the best choice. A code of ethics should be based on core values.

Decision Point: Enforcing the Code of Ethics Now that the code of ethics has been revised, how do you intend to measure how well employees are conforming to the code of ethics? Select an option from the choices below and click Submit. Surveillance and regular inspections by direct managers Have employees report the unethical behavior of coworkers Performance reviews Ask employees if they've violated the code of ethics You selected performance reviews. This was the best choice. By making the ethics code part of the performance review process, you are demonstrating that ethics matter, and each employee is accountable for honoring the code. Decision Point: Testing the Code of Ethics Tri-State is selling a high-fat, high-sugar yogurt snack called Lactose Defiant. Which of the following, if true, would argue that selling the product violates Tri-State's code of ethics? Select an option from the choices below and click Submit.

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Tri-State is responsible for foreseeable misuses of its products. Customers are more aware of nutritional information on packaging, and this could tarnish Tri-State’s brand image. Companies that offer unhealthy products should offer more healthy alternatives. You selected that Tri-State is responsible for foreseeable misuses of its products. This was the best choice. Misuse of this product – overeating – is clear and easy to predict. Decision Point: Whistleblowing Dilemma Jane, a Tri-State employee, speaks to you privately and says: “I'm concerned about the fact that the barns aren't being kept clean and that the animals aren't being checked for disease and infection. I'm not sure what the rules are about this, but I thought you should know because I think it's a problem.” Because your position also covers any instances of whistleblowing within the company, how should you handle this information? Select an option from the choices below and click Submit. Jane's concerns should be taken seriously and investigated.

The code of ethics doesn't cover treatment of animals. Jane's concerns can be ignored. Jane is jeopardizing Tri-State's business by making an issue out of something that does not violate Tri-State's code of ethics. She should be disciplined. You selected that Jane's concerns should be taken seriously and investigated. This was the best choice. This choice promotes an ethical culture. Furthermore, Tri- State now has the opportunity to alleviate the issue and better protect customers and employees.

M03 Chapter 6 mini sim on management and ethics

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