Individual Case Study

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Apr 3, 2024

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Individual Case Study Manveer Kaur 008014913 E14-MGMT-0110 Courtney Merchant
Introduction Inspiring organizational culture and ethical leadership values are very inseparably connected. When it comes to each style of leadership, there is likewise a culture association in the company. It is indeed a function of ethical issues and decision making. The proper communication can likewise be put in use to appease conflicting situations, diversity, and prejudice. Communication has a paramount role in an individual's motivation, attitude and comprehension level. In this case study, Lloyd, the company's designer, is faced with a crucial decision regarding the direction his company will take. He is thinking of turning his business into a franchise and giving his present staff members ownership chances. Lloyds will have to make judgments that take all of these factors into account as it experiences a paradigm shift. Luthans (2015). Background At the beginning of Lloyd's Landscaping what differentiated it from other competitors was a small backyard or a family garage and after years of hard work it has now grown into a successful company that is famous for its original approach to lawn care. At the beginning of Lloyd's business, he hired his friends as service staff while they were college students. As the business developed, Lloyd wrestled with questions concerning the business's direction. Eventually he thought it would be fair to allow his employees to own a share of the company and to use the franchise model. Analysis Question1: Did Lloyd choose the correct communication medium (email) to share his message? Explain why you agree or disagree with this choice. Answer: I partially agree with this method of communication. Lloyds chose an email to convey his message, it has its own benefits and drawbacks also. Lloyd made the right decision in using email as a communication tool to convey his message. Sharing complicated knowledge in an organized manner is possible using email. Emails allow evidence to be clearly laid out and collected at a time that is most suitable for each person receiving it, making them the most acceptable means of sharing information, especially given the importance and complexity of the information he intended to convey. Additionally, it gives the plan a written record so that Lloyd's staff members can read it over and consider it at their own leisure before reacting or raising additional concerns. An email's formality and permanence serve to highlight the proposal's seriousness and to offer a platform for communication that is concise, clear, and definitive.
On the other hand, Email does not provide the same personal touch or instant reaction as phone or in-person interactions. This absence of interpersonal engagement could cause misunderstandings, or a sense of disconnection given the nature of the proposal moving from employees to business partners. Moreover, body language and tone of voice cannot be properly communicated by email, which could affect the recipient's interpretation of the message. Question 2: Which organizational culture type is Lloyd's Landscaping in its current (pre- franchise) form, and what organizational characteristics lead you to that determination? Answer: The pre-franchise version of Lloyd's Landscaping seems to fit the Clan organizational culture type. This kind of culture is characterized by a welcoming workplace where staff members have a close bond, like a family or clan. The close-knit bonds that exist between Lloyd and his employees, the fact that they have collaborated since their senior year, and the fact that Lloyd views his staff as possible business partners all point to this. These characteristics point to a Clan culture that places a strong importance on tradition, loyalty, and common objectives. With a focus on collaboration, involvement, and consensus, the firm generates a strong sense of unity and friendship. Furthermore, the emphasis on experimentation and invention, exemplified by Lloyd's inventive approach to lawn care and his willingness to try out new techniques, is consistent with the adaptability and flexibility characteristic of clan cultures. Lloyd promotes experimentation and learning over a strict adherence to old processes, which helps the business develop a culture of ongoing improvement. Question 3: Is it ethical of Lloyd to ask former employees to become his business partners? Explain your reasoning behind your answer. Answer: Asking former workers to join him in business is ethically acceptable if Lloyd is honest about the risks and benefits. In this instance, Lloyd has a history of working with his staff and appears to be thinking about what is best for them. He has no intention of taking advantage of them or using them as an entry point to achievement. Rather, as a sign of his respect and faith in them, he is giving them a chance to develop alongside him. However, it is crucial that he gives them enough time and resources to make an informed choice, as well as complete disclosure of any relevant data on the franchising concept. It is imperative that prospective partners understand the difficulties. Although Lloyd's offer encourages cooperation and shared ownership, it is important to carefully analyze ethical issues of transparency, equity, and employee autonomy to make sure the plan is carried out in a morally responsible way.
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Question 4: If Lloyd wanted to work with his employees through a decision-making process to develop a way to solve his current problem, which strategy development technique (brainstorming, delphi or nominal) would you recommend he use and why? Answer: Considering Lloyd's team's close-knit structure and the company's inventive culture, I would suggest applying the brainstorming strategy formulation technique. This method promotes independent thought and the creation of a diverse variety of ideas, which is in line with Lloyd's team's evident spirit of innovation and camaraderie. Brainstorming is a democratic method that promotes creative thinking and gives each team member an equal voice. It might facilitate the generation of varied and creative solutions to the present issue by utilizing the team's combined creativity and intelligence. As the team members see their ideas considered and possibly put into action, this strategy can also encourage ownership and participation among the members. Reference Luthans, F., Luthans, B. C., & Luthans, K. W. (2021). Organizational Behavior (14th ed.). Information Age Publishing Inc