CAPS265 week 5 essay

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Bryant and Stratton College, Buffalo *

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265

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Management

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Feb 20, 2024

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docx

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Uploaded by BaronCaterpillarMaster621

Kristine Hubbert 02/10/2024 CAPS265 Week 5 S cenario Essay Paralegal scenario Employee Performance Review: Employee's Major Areas of Strength:  Punctuality and Professionalism: The employee consistently shows punctuality and professionalism, appreciating the importance of being on time to welcome and attend to clients promptly, thereby keeping a professional image for the firm. She understands that punctuality is essential in building trust and maintaining a positive reputation with clients, which is crucial for the success of the firm.  Client Understanding and Research: The employee excels in understanding client’s needs by conducting thorough background research and provides tailored legal support to the attorneys. She has a keen eye for detail and takes the time to gather all the necessary information. This approach has helped enhance client satisfaction and contributes to positive outcomes.  Effective Communication: The employee has excellent communication skills and can effectively explain legal jargon to clients in a clear and concise manner. She understands that legal concepts can be complex and confusing for clients and takes the time to explain them in a way that clients can understand. This approach has helped clients feel more

confident in their legal matters and has contributed to the success of the firm. Employee's Major Areas of Weakness:  Lack of Federal Law Knowledge: To avoid potential legal pitfalls and ensure compliance, the employee needs to increase their understanding of federal laws. While she has a good understanding of the firm's practice areas, she needs to deepen her knowledge of federal laws, as it can have serious consequences for the firm if not followed. By enhancing her knowledge in this area, she can provide better legal support and minimize the risk of legal issues for the firm.  Time Management and Task Completion: The employee would benefit from improving her time management skills and follow-through on tasks. While she has an excellent work ethic, she struggles with managing their time effectively, which can lead to missed deadlines and incomplete tasks. By improving her time management skills, she can increase her productivity and reduce the risk of missed deadlines and incomplete tasks. Additionally, she needs to practice saying "no" when overwhelmed and delegating tasks appropriately to avoid burnout. Plan for Improvement:  Enhancing Federal Law Knowledge: o Goal: Enroll in a federal law course or workshop within the next three months to deepen understanding and application of federal laws relevant to the firm's practice areas.

o Action Steps: Attend classes regularly, actively engage in discussions, complete assignments diligently, and seek guidance from supervisors or colleagues on complex legal issues. She should also read relevant legal materials, attend relevant webinars, and take part in relevant legal associations to stay up to date on changes in federal laws. o Progress Measurement: Regular assessments to show her understanding of newly acquired knowledge in legal tasks.  Improving Time Management and Task Completion: o Goal: develop effective time management strategies and improve task completion rates within the next two months. o Action Steps: Use a daily planner or task management tool to prioritize tasks, set realistic deadlines, and give sufficient time for each task. Regularly review progress and adjust plans accordingly. She should also practice saying no when overwhelmed and delegating tasks appropriately to avoid burnout. Additionally, she should seek feedback from colleagues and supervisors and adjust strategies, as necessary. o Progress Measurement: Weekly self-assessments of completed tasks and deadlines met, feedback from supervisors on improved task management, and a decrease in instances of forgotten tasks or incomplete assignments.

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Consideration for Alternative Roles: The employee has shown a remarkable ability to build and maintain strong relationships with clients, which is an asset that any law firm needs. Her communication skills are excellent, and her ability to explain complex legal information for clients to understand is remarkable. By placing the employee in roles highlighting these strengths, she can make a significant contribution to the firm's success. She excels in roles that involve direct client interaction and communications. These positions allow the employee to fully use her strengths while minimizing the impact of her weaknesses in federal law knowledge and time management. The firm may want to consider positions that emphasize teamwork, collaboration, and delegation. These positions will provide opportunities for the employee to develop skills in these areas, which will be beneficial to her overall professional growth. Encouraging her to seek help and delegate tasks will help improve time management skills and foster a culture of collaboration within the organization. It is essential for the firm to recognize and use the employee's strengths to ensure their continued success. By placing the employee in positions that align with her skills and providing opportunities for growth and development, the firm will be able to cultivate a highly skilled and successful law firm.

CAPS265 week 5 essay

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