Communications (1)

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School

Durham College *

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Course

1224

Subject

Management

Date

Feb 20, 2024

Type

docx

Pages

3

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MGMT 1224 – Winter 2023 L Morgulis Homework Assignment: Communicating Changes Distributed: Week 3 Due: January 25-28 (See DC Connect) Weight: 3.3% _______________________ _/10___ You have been contacted by the CEO of your company to address a recent error in an advertisement sent out to its whole email database. The error is that the promotion now available online gives customers 100% off their order instead of 10%, and it gives free shipping on all orders over $500. Bluntly put, the error could bankrupt the company and is embarrassing to the owner. Your job is to brainstorm a range of solutions and write a simple yet effective email that will satisfy the customers and keep the owner of the company happy as well (after all honoring the 100% off offer would keep one group happy but not the other). Complete the assignment and upload to DC Connect. Part 1) Identify the things you need to do to identify and correct the error; Part 2) Create a list of solutions that you could implement Part 3) Select the solution that you will put in the email (highlight it). 1 | P a g e 1. 2. 3. 4. 5.
MGMT 1224 – Winter 2023 L Morgulis Part 4) Draft the email Part 5) How do we ensure that this won’t occur in the future? List all your steps. 2 | P a g e Date: To: From: Re:
MGMT 1224 – Winter 2023 L Morgulis Evaluation Rubric: Level One Level Two Level Three Level Four Grammar, spelling, format, and style 1 mark The writing is unclear. Mechanical and/or grammatical errors detract from the meaning. (0) Writing is sometimes unclear. Mechanical and/or grammatical errors sometimes detract from the meaning. (1 mark) The writing is clear. Mechanical and/or grammatical errors do not detract from the meaning. (1.5 marks) Uses the writing process with a high degree of competence. Answers are well- organized and mechanical and grammatical errors are limited. (2 marks) Content 4 marks Answers reflect the limited or inaccurate application of the concept discussed, demonstrated, explored, or practiced in class or the information assigned to read. (0-3 marks) Answers reflect the incomplete application of the concept discussed, demonstrated, explored, or practiced in class or the information assigned to read. (4-5 marks) Answers reflect the satisfactory application of the concept discussed, demonstrated, explored, or practiced in class or the information assigned to read. (6-7 marks) Answers reflect thorough, perceptive, knowledgeable, and/or thoughtful application of the concepts discussed, demonstrated, explored, or practiced in class or the information assigned to read. (8 marks) 3 | P a g e
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