CAUE-HR MANAGEMENT-ASS 1-ANSWERS

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HR MANAGEMENT ASSESSMENT 1 Assessment 1 – Case Study/Practical 1. This activity will require you to document a hypothetical recruitment, selection and induction process.  Write a basic job advertisement.  Note the criteria for the role, in terms of personality and skills and knowledge. For each point, note why this is required/desirable. JOB ADVERTISEMENT. Crystal Springs company is a leading manufacturing company based in Melbourne City, Australia. The company is seeking to recruit a marketing officer to join our team. The qualified person must be a graduate with 3 years’ experience in a similar role, able to support the company to reach its target market and annual sales. They should be hardworking, team players willing to learn and support the success of the company in the competitive field. All qualified candidates should submit their applications and resume to the following email; Hr.crystalsprings.co.au.  Write a letter to the successful applicant, informing them of their next steps, including outlining the induction process. Dear Steve, We are contacting you in regards to the application you made to Crystal Springs company. We would like to inform you that you were successful for the role and we would like to offer you the opportunity to join our team. We would like to have a physical meeting with you in order to have further discussions about the role and to fill the probation contract that we have attached herein. We would also like you to bring copies of your identity card, academic certificates and your work cards. You will also be required to undertake an online induction for the company as per the schedule attached herein. Feel free to make any inquiries to the company. Cathy Rosette, Human Resource Manager.

 Give some written example feedback to the employee (after their probationary and induction period). Dear Steve, We would like to inform you that you have completed your 3 months’ probation period for the marketing assistant role at the company. We would to congratulate you for the hard work, professionalism and the passion that you have demonstrated in your work through the successful completion of all the tasks assigned to you. You have been an important contribution to the success of the company through supporting the team to attain the set targets over the past 3 months. Crystal Springs company would like to offer you a full time contract as a marketing assistant. We would like to have a meeting with you next week on Wednesday at 10am in order to discuss the terms of the contract. Feel free to share with us if you are comfortable with the above information. Kind regards, Cathy Rosette, Human Resource Manager.  Write some example feedback that the employee could submit, highlighting an issue and explain what you will do to resolve this. Dear Cathy, My name is Steve, a marketing assistant who has been on probation in Crystal Springs company. I would like to thank you for the opportunity that you have offered me to join the team at your company. I would like to request the company to organize some capacity building training sessions so that I may gain the expertise and skills in effectively performing the assigned tasks towards ensuring the achievement of the company’s success. Kind regards, Steve. Dear Steve,

Thank you for highlighting the importance of ongoing mentorship and capacity building sessions for the staff. We would like to inform you that the company has in place policies to ensure that the staff undertake mentorship and capacity building sessions yearly. We would like to inform you that you should feel free to share with you line manager of the human resource department any areas/ topics that you feel should be covered in the capacity building trainings so as the necessary plans can be made. Kind regards, Cathy Rosette, Human Resource manager. 2. How do operational plans affect operational policies in terms of recruitment? The company should ensure that they carefully follow the operational plans during the recruitment of new employees so that the employees are able to support the company in achieving the set objectives and goals that are in place. They should hire highly qualified personnel for the roles so as to be able to develop their potential for the success of the organization. 3. Why might organizations have a recruitment policy? It is important for all organizations to have a recruitment policy in place to ensure that there is consistency, transparency and a fair ground in the whole hiring process. This is important to ensure the commitment of the organization towards providing equal opportunities for employment to the candidates. The policy also ensures that the company writes a job description that is suitable to the specific needs of a given role so as to enable the recruitment of the most suitable candidate for the role based on merit. It also ensures credibility and builds the reputation of the organization thus enabling candidates to entrust them and make an application. 4. Identify one aspect of the recruitment process that is done through the use of technology. How could this be achieved without any technology, or, how was it achieved before technology? Most companies have embraced the use of technology in the recruitment process especially in the advertisement of job vacancies. The job advertisements are sent out through the online

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platforms such as the company websites and people are able to access the advertisements easily from different places. In the past before the companies embraced the new technologies, job advertisements were published on newspapers or put out on notices. The method is still being used despite the fact that it is not very effective as few people are able to access the advertisements as compared to the use of modern technology. 5. Suggest a way you could communicate information on policies and procedures to relevant staff. It is important for all the staff to be well informed on the policies and procedures of an organization. The management should ensure they inform the relevant staff through organizing regular staff meetings to inform them on the policies. The information on the policies can also be sent to the staff through emails or they are given hard copies to read on their own and seek clarification where there is need. The key policies and procedures can also be put on notices at well designated places where the staff can always have acess to them and farmiliarize themselves with them. REFERENCES Khadija, Z., & Omar, A. (2019). The Effect of Information Technology on the Recruitment Process in Healthcare Organization in Makkah City. Global Journal of Health Science, 11(2), 123. Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International journal of productivity and performance management. Alkalha, Z., Al-Zu’bi, Z., Al-Dmour, H., Alshurideh, M., & Masa’deh, R. (2012). Investigating the effects of human resource policies on organizational performance: An empirical study on commercial banks operating in Jordan. European Journal of Economics, Finance and Administrative Sciences, 51(1), 44-64. Vlachos, I. (2008). The effect of human resource practices on organizational performance: evidence from Greece. The international journal of Human resource management, 19(1), 74-97.

CAUE-HR MANAGEMENT-ASS 1-ANSWERS

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