Hello Professor Shelton and class,
As an executive manager of an organization, it is essential to understand
the importance of the three levels of management and the function each
level performs. Managers can be categorized according to their level or
position inside the company. According to Bierman et al. (2023), these
categories are Upper, Middle, and Lower or first-line Managers. These
levels of management play a crucial part and offer a clear organizational
structure with distinct lines of authority and responsibility, which speeds
up decision-making and guarantees that people with the right expertise
are in charge.
Middle-level managers translate strategic goals into practical plans, assign
resources, and coordinate numerous departments to realize the
organization's objectives. The top-level managers create the
organization's mission, vision, and strategic goals. Lower-level managers
keep an eye on daily activities and make sure that tasks adhere to
established policies and procedures. An organization will not have a clear
vision without a strong top-level management team, which could cause
confusion and misalignment across various departments. Middle-level
managers are crucial in simplifying processes and ensuring strategies are
effectively carried out. Front-line supervisors uphold uniformity and ensure
that the operations run smoothly throughout the company.
McDonald's is an excellent example of a company employing a three-level
management structure. According to Mcdonald's (2018), its top-level
managers determine its worldwide strategy and objectives, while middle-
level managers ensure regional implementation and front-line managers
manage specific restaurants and maintain consistency. McDonald's has
been able to maintain uniform quality and service at thousands of sites
around the world thanks to this organizational structure.
References:
Bierman, L., Ferrell, O. C., & Ferrell, L. (2023.
Management: Principles and
applications, custom edition
(4th ed.). Academic Media Solutions.
Mcdonalds. (2018).
What's the structure of McDonald's and how each
department in the organisation interacts / works together?
https://www.mcdonalds.com/gb/en-gb/help/faq/whats-the-structure-of-
mcdonalds-and-how-each-department-in-the-organisation-interacts-works-
