We do not lead a standard methodology Case study
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Case Study: We Do Not Need a Standard Methodology
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Case Study: We Do Not Need a Standard Methodology
Introduction
The evolution in project management has given way to new approaches to managing
projects with higher levels of efficiency and productivity. The case of Zeus Inc. provides
evidence of how project standardization can help improve project success and efficiency.
However, it is important to know the factors that play a role in promoting project standardization,
its benefits, and how to deal with resistance to standard methodology implementation. This paper
will examine how some factors play a role in the implementation of project standardization, how
an organization can deal with resistance during the implementation, and how implementation can
benefit the organization in project management.
The Role of the Following Items in Standard Methodology Implementation
Project Characteristics
Projects are unique and, thus, are characterized by key features distinguishing them from
any other type of work. Their features include the clarity of purpose for which the work is being
done, the nature of the work, which must be temporary, the uniqueness of the project, and the
final delivery, which refers to the specific goal and timeline (
Michaud et al. 2019)
. These factors
are important when defining a project since they enable one to differentiate it from routine work.
In project standardization, the features are very important, which help align the work with
the standards put in place. This is because standardization establishes a clear framework for how
things will be done. Therefore, the project features help develop the framework, such as
reporting, budgeting, and sharing of information about the project, which must consider the
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project's goals, schedule, and uniqueness. Although the standardized methodology should be in
place, it should not narrow down to the technical work because that will affect the project's goals.
Project Organization
Project organization is the method used to ensure that expectations and goals of the
project are clear and more structured to be accomplished through the project. They help define
the project characteristics and provide a way to achieve its goals. Project organization narrows
down to define roles besides the responsibilities of the people on the project, starting from the
project manager.
In project standardization, the roles of the project team, starting from the project
manager, affect the standardization methodology. This is because, in the standardization method,
each project member has a role. The project manager has to update the system on the project's
progress, any issues identified, and what is expected of the project. The project team members
can also be given a role in updating the project management system to ensure effective
information sharing (
Milosevic et al. 2010)
. Take, for instance, the case provided. Tim, from his
experience, created PDX, which allows project managers by their office to update the PDX about
the project's progress and any critical issue and provide reports which allow Tim to know
everything about the project without going down to the project itself.
Readiness of Project Managers
Project managers are the leaders who manage individual projects within a portfolio. The
project managers are responsible for ensuring communication and collaboration between the
projects, project team, and the organization's leadership. This is important because it affects the
success of the project.
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Let us focus on the case study to highlight the role of project manager readiness in project
standardization. Tim, the head of the project portfolio, creates PDX based on his experience to
ensure he stays ahead by learning about the project and everything about them. However, this
cannot be successful without the support of the project managers, who are required to send
reports and share information and anything relevant through the PDX (
Milosevic et al. 2010)
.
This means that without the project manager's readiness, there cannot be a successful
standardization methodology at Zeus Inc.
An Approach to Alleviate Resistance to the Use of Standard Methodology
Expand internally and intensify and Value Stream Mapping methodology
The method proposed is the internal expansion and intensification of the process. This
process will be implemented alongside the Value stream mapping approach. Internal expansion is
a method that proposes the proposal and implementation of the standardized methodology from
within a single department and on a smaller scale first to prove to the project team that the
approach can help create value in their work. After the first phase of implementation, the
implementors of the approach should intensify the approach to the entire department and in all
aspects that will need standardization. This helps reduce the shock and resistance from the
project team and other stakeholders affected by the standardization.
In this case, the value stream mapping approach should be integrated into the first
approach by implementing the standardized method internally and then moving on to map the
value created through the process (
Michaud et al. 2019)
. Value mapping should bring out the
impact of standardization on the projects, project managers, and the entire organization. This
helps create a support base for the implementation based on the value map.
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Let us examine the case and how standardization has been applied and implemented to
know how the proposed method works. In starting the implementation process, Tim creates a
PDX and ensures that all his project managers are certified. From this step, Tim ensures that all
project managers report and update the PDX about the project while documenting everything on
the individual projects within his portfolio. This approach is successful, and the entire
organization feels the impact. James is reluctant when he proposes the idea of using PDX, to
James. After all, he is unsure whether the approach will work because his projects are technically
different from Tim's. However, from the advice he gets from Tim and the value map provided
through Tim's department, James decides to implement PDX on a smaller scale (
Milosevic et al.
2010)
. finally, James implemented the PDX in his department. This shows how Tim could use
the proposed approach in fighting resistance and ensuring the implementation of project
standardization in James' department.
Benefits of Standard Methodology
Using a standardized methodology in an organization's project management can offer
unlimited benefits. The use of standardization improves the project's success and quality of
results because the shared data enables easier visibility, making it much easier to identify issues
on the project and improve on time.
Project productivity improves significantly with standardization. This is because when
there is collaboration and effective communication on the project, it is easier to consult,
collaborate and liaise to ensure that productivity is maximized.
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The level of consistency is higher. When projects within a portfolio are implemented
within a standardized environment, things are done the same way. This reduces defects which
allows consistency in the product outputs.
High levels of efficiency. Before standardizing projects, roles besides responsibilities
must be clearly defined. This means that every team member knows what they should do on the
project and when. Due to this, there is an increase in accountability which will, in turn, increase
the general efficiency of human resources on the project.
Shortcomings of Standard Methodology
Reduction in creativity. In an organization that uses standardization, things must be done
in a certain way with no exceptions. Although this may cut costs, it discourages and closes doors
to creativity. This is because no different way of doing things is acceptable n such an
environment.
Reduction in resilience. Project management operates in a dynamic environment that
requires a robust system to adapt to changes. This is one of the reasons for the wide adoption of
agile projects. However, when project standardization is adopted, there is no room for resilience
since the rigidity locks out any creativity which would have helped deal with changes in the
market.
Conclusion
The evolution in project management has led to different ways of managing projects to
improve efficiency and productivity. Project standardization helps meet these objectives while
offering an organization to build experience and reduce the cost of managing projects. Although
adopting project standardization can face resistance, using internal expansion and value-stream
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mapping, as seen in Zeus Inc., can improve adoption and reduce resistance. Implementing
project standardization can provide businesses with consistency, and productivity but also result
in reduced resilience and creativity. Thus, the application of standard methodology should be
done in recognition of both the benefits and the shortcomings associated with the methodology.
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References
Milosevic, D. Z., Patanakul, P., & Srivannaboon, S. (2010). Case studies in project, program, and
organizational project management. John Wiley & Sons.
Michaud, M., Forgues, D., Meyer, J., & Ouellet-Plamondon, C. (2019, July). A case study on
improving standardization in the conception phase by developing tools and protocols. In
27th annual conference of the international group for lean construction (pp. 927-936).
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