!Effective Leadership Workshop Notes
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Centennial College *
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Course
702
Subject
Management
Date
Jul 1, 2024
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docx
Pages
14
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Day 1: Introduction
Workshop Description:
While leadership involves the ability to inspire, motivate, and guide others towards a common goal, a professional leader is one who exhibits the ability to lead by example, demonstrate ethical behavior, and create a positive work environment, all while encouraging growth and development.
The goal of this workshop is to provide CSCMP candidates with both theoretical concepts and practical techniques that address leadership and professionalism in the workplace. The discussions, case studies, activities, and videos, explored throughout the two-day workshop will demonstrate the interchangeable relationship between the two concepts.
The Effective Leadership workshop draws from the works of highly credible "thought leaders" in the areas of leadership, management, and human relations.
The candidates will be required to prepare a critique of their personal leadership style as the workshop’s final assignment. The final assignment is due one week after the end of the workshop. Candidates must attend the workshop and participate in all workshop activities prior to submitting the final assignment.
Competencies/Learning Outcomes:
Whether candidates deal externally with third-parties, or internally with corporate stakeholders, this dynamic and interactive workshop will provide techniques and tips to integrate and build their own leadership toolbox. To achieve the critical performance, students will have demonstrated the ability to:
Differentiate between Management and Leadership
Identify Leadership Theories
Identify Leadership Styles
Complete DISC Assessment
Explore best practices in vision and mission statement development
Develop ways to build, lead and inspire cohesive teams
Determine the right approach in handling workplace conflicts
Identify critical steps within the change management process
Recognize interrelation of Leadership and Professionalism
Showcase Supply Chain Leader Trailblazers
Day 1: Agenda
Lesson Content
Day 1 of WS1 introduces concepts surrounding leadership and professionalism including leadership theories, traits, styles, personality assessments and the purpose of mission statements.
Module 1 Agenda:
Definition of Leadership
Leadership Theories
Leadership Styles
DISC Assessment
Group Case Study
Mission Statements
Leader Trailblazer
Timing/
Sequence
Topic
Activity/Delivery
Resources
0:00 - 0:30
Introduction
s
Instructor Introduction
Candidates Introduction
Icebreaker
N/A
0:30 - 1:30
Manager or
Leader?
Leadership
Theories
Situational
Leadership
(SLT)
Class Discussion
1:
Define difference between
leadership and management.
Class Discussion 2:
Discuss
Leadership Theories.
Class Discussion 3:
Introduction
to Hersey & Blanchard’s
Situational Leadership Style;
(SLT): Video, Overview and
Group
Activity 1:
Case Study.
Video 1 –
4'40” -
Leadership vs
Management
PDF-1
Video 2 – 5’04” -
10 Leadership Theories in
5 minutes
Video 3 - 9’28" -
Hersey & Blanchard Situational Leadership Style (SLT)
PDF-2
1:30 - 1:45
Break
15 Minute Mid-Morning Break
Break
1:45 - 3:00
Definitions
of
Leadership
and
Characteristi
cs
DISC
Assessments
to determine
leadership
style and
how to lead
others
Class Discussion 4:
Ask candidates
to think of some key traits found
in leaders?
Class Discussion 5:
Show Video
then discuss DISC while
sharing PDF on DISC.
Video 4 – 7'20” -
How to
Be a Leader – 7 Traits
Video 5 – 4'03” -
Everything DiSC Workplace® Introduction
PDF-3
3:00 - 4:00
Break
60 Minute Lunch
Break
4:00 - 4:45
Smart vs.
Class Discussion
Video 6 - 1’9” -
Smart vs.
Healthy
Organization
s
6:
Lead discussion on how
companies can and should be
both smart and healthy.
Healthy Organizations
4:45 - 5:30
Mission and
Vision
Statements
Class Discussion 7:
Ask candidates
to re-write their company’s
Mission Statement.
Video 7 – 3’51” -
How to
Write a Mission
Statement That Doesn't
Suck
5:30 - 5:45
Break
15 Minute Afternoon Break
Break
5:45 - 6:45
Leadership
Profile
Melani
Wilson
Smith, CPO
of PepsiCo
Class Discussion
- Lead discussion
on what makes a Supply Chain
Manager a Trailblazer.
Article-4-minute read:
Trailblazer: Melani Wilson Smith, CPO, PepsiCo
6:45 - 7:45
Leadership
Tips
Class Discussion 8:
After video,
ask candidates how they might
practice new learned leadership
techniques within their
companies.
Video 8 - 4’58” -
Be a
Better Leader
7:45 - 8:00
Re-Cap of
Day 1
Q & A
N/A
Lesson Content
Day 2 of WS1 introduces concepts surrounding leadership and professionalism including ways to build, lead and inspire cohesive teams, handling of workplace conflicts, identification of critical steps within a change management process and
finally a summary of the interrelation of Leadership and Professionalism within Supply Chain Management.
Module 3 Agenda:
How to build, lead and inspire cohesive teams
How to handle workplace conflicts
Identification of critical steps within a change management process
Case Study
Leader Trailblazer
Interrelation between leadership and professionalism
Overview of Workshop
Instructions on Final Assignment
Lesson Plan
Timing/
Sequenc
e
Topic
Activity/Delivery
Resources
0:00 -
0:30
Brief
summary of
Day1
Importance of Teams in SCM
Building, Inspiring & Leading Teams in SCM
N/A
Class Discussion 9:
Questions surrounding what it takes to build great teams
Class Discussion 10:
Ask N/A
Video 9 - 3’20” -
Good Teamwork and Bad Teamwork
Video 10 – 5'00” -
Start with Why
Your preview ends here
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Related Questions
Topic:
Table 7.3 in the Common Sense Talent Management Book (Chapter 7) identifies typical talent requirements addressed by development processes. Even though all these talent requirements are important, if you were to prioritize the top four talent requirements for your company, which ones would they be? Why?
Table 7.1 in the Common Sense Talent Management Book (Chapter 7) lists common development methods used in organizations. For each development method, please respond to the following questions:
How effective is your organization in deploying each method? What are some things your organization does well? What suggestions do you have for your organization? (if you are currently not working, you can use a previous company you worked for. If you have not yet worked anywhere, you can answer these questions in general)
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Topic:
As we have read from the text, competency modeling is a process for identifying KSA's and other attributes that are critical for creating success in and for an organization. Competencies are attributes that separate average from excellent performers.
Assume that you have been requested by Whole Foods to build a competency model for one group of jobs – customer service associates. We know that customer service associate's jobs tend to be similar across organizations in the retail industry. However, Whole Foods stores seek to distinguish themselves from competitors on the basis of the competencies of their customer service associates.
The website below has a tool that can help you develop a competency model for Whole Foods customer service associates from a generic model for the retail industry. Please visit the website and build a model up to Tier 4 – Industry-Wide Competencies. You will have to create an account. You should be able to download a word version of your…
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Part1: View the video Maine Lobster: A Day in the Life of a Maine Lobsterman
https://www.youtube.com/watch?v=hYWnXjTgaa0
Use the Observation method of job analysis and any other resources to find out what tasks a Lobster Fisher performs, and what knowledge, skill, abilities, and other characteristics are needed to do the job. The list of tasks is the Job Description. The list of knowledge, skills, and abilities is the Job Specification. Write the Job Description AND the Job Specification.
Part2: Answer these Questions:
1. Why does observational job analysis work well for the job of Lobster Fisher?
2. Name a job task or knowledge/skills/ability needed for the job of Lobster Fisher that would be missed if the job analysis was limited to observation?
3. What are the working conditions for the job of Lobster Fisher? 4. What safety hazards are there in the job of Lobster Fisher?
5. What two other occupations are similar to Lobster Fisher?
Job Description:
Job…
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Directions: For this assignment you will be researching one of the following careers related to the food industry. Careers to choose from:
food scientist
food author
food editor
food photographer
chef
nutritionist
TV chef
restaurant owner
Required Slides:
Slide 1: Name of the profession
Slide 2: Description of the profession
Slide 3: Yearly salary
Slide 4: Normal working conditions
Slide 5: Benefits/perks associated with the job (examples: morning shifts, travel, vacation time, etc.)
Slide 6: Training, education and qualifications required for this position
Slide 7: Job outlook-- will there be jobs available in the future? If so, how many? (
Slide 8: Other interesting facts about this profession
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Week 4 discussion
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Instructions:
1. Identify at least a minimum of 5 personal STRENGTHS, WEAKNESSES, OPPORTUNITIES
AND THREATS.
2. Then answer the following questions based on #1 answers:
a. To what extent can this strength help to use the opportunity better?
b. To what extent do you use this strength to fight this threat?
c. To what extent do the weakness/weaknesses, hinder in making use of this
opportunity/opportunities?
d. To what extent do the weakness/weaknesses make this threat/s more
threatening?
Strength (S)
Weakness (W)
Opportunity (0)
Does S help us to grasp O?
Do W prevent us from
grasping O?
*Use this table in answering question number 2.
Threat (T)
Does S help us to defeat T?
Do W prevent us from
defeating T?
3. Then strategize on the most important O and T considering your S and W. Based on
this develop your own strategic action plan (start this year 2023 and cumulatively
overtime you must achieve competitive advantage by 2028 - 5 years from now)
a. Provide at least 3-5 strategic action…
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Assignment 2:
Read the case: Pillsbury Cookie Challenge
NOTE: This is an individual assignment, not a group assignment. While you may discuss the case with your fellow students, under no circumstances are you to collaborate or copy anyone else’s paper.
Assume you are an external consultant to the company, and they want your recommendation on which segment to target to achieve their growth goal. Specifically, they want to know which of the usage-based segments described in the case they should target.
We are not targeting demographic segments like moms or kids. Moms and kids are all included in the various usage-based segments.
1. What are the pros and cons of targeting each segment? (One argument for and one argument against targeting each segment).
a. refrigerated cookie dough-only users (which includes current customers)
b. scratch-only bakers
c. baking-mix-only users
d. lapsed users
2. If they only had resources to target one segment, which one would you recommend?
3.…
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Question: How can managers design and implement effective training and development programs that not only address current skill needs but also prepare employees for future challenges and opportunities in the ever-evolving business environment?
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As a group of aspiring entrepreneurs, design a business plan for a service-oriented business in the tourism industry in any Caribbean country (not an existing business/company). The Business is a Land Tours called Caribbean Eco-Adventures
Key Elements of the Business Plan Business and Industry Profile This section provides an overview of the industry and market segment. • Market size.• Growth trends.• Strength of major firms.• Significant industry trends.Business Strategy This section describes how the company will gain a competitive advantage.
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Multiple Choice
secondary research.
ethnographic research.
the 4Ps of marketing.
primary research.
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Topic:
“What are some causes of rising food prices and the challenges faced by rural farmers in Mt. Royal, Carriacou.”
A. Based on the topic above, what are the theory/theories that provide an explanation for the problem you are studying?
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Staff tend to gravitate towards using instant messaging and emails for their communications, instead of face-to-face interactions.
Question: How could you facilitate improvements to the communication issue found in D&N Printing? What steps you would take to embrace, resource, and effectively implement a positive change to the company and workplace policies and procedures.
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Topic: principle of Marketing DESCRIPTION OF THE ASSIGNMENT
Please to read and answer the question thoroughly
A Radant Beauty for a New Generation When Sam Rainer launched Radant Beauty in the USA in spring 2021, it was with a clearly articulated marketing strategy – a hefty first-year sales goal of $1.7 Million. Nine months after rollout, Rainer’s plan seemed to have worked quite well. His skincare company and product line had already topped the $1 Million mark and showed no signs of slowing.The line was formerly owned Zirh Skin Nutrition, a male skincare line that was acquired by Shisheido in 2000. Rainer immediately recognized an underserved market segment among young people ages fifteen to twenty-nine, a group he called “Generation Me”. A combination of Generation X and Generation Y, Generation Me had long been ignored by the more recognized skincare companies, which tended to make products to help older consumers fight such skin ailments as wrinkles and recondition ageing…
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Can you help me make a more concise topic based on the one above?
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Instruction: Please read the following case and answer the questions at the end.
M/s. ABC Ltd. was failing to get improved performance from recently hired management trainees (MTs) in the marketing department. Marketing Director discussed the issue with HR Director of the firm. It was revealed in the discussion that:
MTs lacked skills necessary for improved performance of recent time;
extent of supervision was not proper from the managers (immediate supervisors);
MTs lacked negotiation skills and that hindered customer base of the firm to increase;
concept of market research was absenting with the immediate supervisors, etc.
The HR Director, reviewing the situation, wanted to complete the job analysis first. Accordingly, he placed a proposal to the top management for necessary approval for conducting job analysis. HR Director convinced the top management that the job analysis should be done exclusively by an Analyst from outside the organization. He argued that keeping…
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COMPANY X: 25 page report with references
1. Background: The technology industry, specifically the software development and services sector, has experienced significant growth and innovation over the years. Company X, a leading software development and services company, was founded in 1999 and has established itself as a key player in the industry. The leading competitors in the industry are Company Y and Company Z, each with their own areas of expertise and market position.
2. External Environment Analysis: The external environment, including political, economic, social, technological, legal, and environmental forces, has a significant impact on the software development and services industry. Government regulations, economic conditions, changing consumer preferences, technological advancements, legal frameworks, and environmental concerns all shape the industry's dynamics. The industry can be further analyzed using Porter's Five Forces Model, which considers the threat of new…
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SUBJECT: Project Management
1. From the seven (7) problem failures discussed: (A lack of planning, Unclear or shifting goals,
Lack of risk management, A communication problem, A lack of follow-up, Too many or
unsuitable tools, Context and timing issues)
a. Select the top three (3) failures you experienced in your previous projects.
b. Explain why it becomes a failure.
c. What is your learning? How are you going to address it on your next project?
2. Elements of Project Management has 5 stages namely Initiating, Planning, Executing,
Controlling and Closing,
a. What element do you think is more important to your recent project endeavor?
b. Explain where you also encounter the most difficult part. How do you adjust on the next
project? Discuss
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q8
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Overview:
Making friends: The “making friends” market segment sees fitness centers as an opportunity to mix with people with similar goals and lifestyles and to make new friends.
Losing it: The next market segment is “losing it”, which refers to the goal of losing weight.
Taking shape: The “taking shape” market segment consists of consumers who are primarily interested in improving the look of their body.
Peak performers: Consumers in the “peak performers” segment are highly disciplined and self-motivated individuals when it comes to their health and fitness. They are highly focused upon achieving their personal best.
Health requirements: Consumers in this market segment attend a fitness center because they are trying to improve their health, strength, or because of “doctor’s orders”.
Sports…
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INSTRUCTIONS: Make a summary report of
each table. Make it in a paragraph format
and include learning experience each table.
Specific Task
Performed
Assist in bringing
the form 2307 to
the
cashier
department.
Distribution of
supplies to the
various
departments.
Sir Ace from the None
Audit Department
teaches US the
basics of using
Excel.
preparation
supply requests
for
other
departments and
in the
of
Problems Encountered Solutions
Applied
Assist in the None
of
assist
distribution
supplies.
WEEK 5
Miscommunication
information
to
cashier department
learned
Assist in the Due to the presence of In order for us
preparation of an error, we are unable to fulfill the preparing
supply requests to complete the request,
for
other and we are also unable
departments and to determine the source
assist in the of the request either.
distribution of
supplies.
various
departments and
assist in the
dissemination of
supplies.
the
of We contact I learned that proper
them by phone communication is
to confirm…
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XYZ Company, a mid-sized manufacturing firm, is facing increased competition in its industry. The company produces electronic components and devices. Leadership has recognized the need to revisit and refine its strategic plan to maintain competitiveness and ensure sustainable growth.
Question- XYZ Company has decided to implement a new strategic plan. Outline the key steps the company should take to ensure successful implementation.
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Topic : Minimum Wage
Freewrite about the need of change in minimum wage jobs.
Freewrite. Write as much as you can about the topic. Remember, NO RESEARCH!
Write an arguable thesis statement. Read this information from UNC on thesis statements. https://writingcenter.unc.edu/tips-and-tools/thesis-statements/
Write an outline for the writing--The thesis statement and at least 3 main supports.
Write a draft of the piece. It should be at least 5 paragraphs--an intro with a thesis, 3 body paragraphs that support the thesis, and a conclusion.
Not for a grade, please use own words and not AI.
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QUESTION FOUR
Study the following text and answer the questions below it.
How to Build a One-Match Campfire
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Subject; Leadership
(Need more detail)
Q#1: Osmanli Solutions (Pvt) Ltd is a leading software house of Istanbul and has recently opened its development center in Karachi and has hired you as the General Manager of the Karachi division. The top executives at the headquarters of Osmanli Solutions (Pvt) Ltd feel that they have surplus workforce at their Istanbul office and therefore wants to transfer the surplus workforce to Karachi office in order to reduce the operational cost of their Istanbul office. Under these circumstances, you found yourself in a position that 30% of the entire workforce at Karachi office will consists of those employees who are to be transferred from the Istanbul office. What will be your concerns as the leader of the Karachi unit under these circumstances. How will you deal with the situation?
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- Multiple Choice secondary research. ethnographic research. the 4Ps of marketing. primary research.arrow_forwardTopic: “What are some causes of rising food prices and the challenges faced by rural farmers in Mt. Royal, Carriacou.” A. Based on the topic above, what are the theory/theories that provide an explanation for the problem you are studying?arrow_forwardProblem:The director of D&N Printing believes there is not enough face-to-face communication happening in the company, and that this is having a detrimental effect on team-building, communication and understanding. Staff tend to gravitate towards using instant messaging and emails for their communications, instead of face-to-face interactions. Question: How could you facilitate improvements to the communication issue found in D&N Printing? What steps you would take to embrace, resource, and effectively implement a positive change to the company and workplace policies and procedures.arrow_forward
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