Assessment 1_BSBXDB501

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Assessment Details Qualification Code/Title BSB50120 Diploma of Business Assessment Type Assessment -01 (Knowledge Questions ) Time allowed 5 weeks Due Date 14/08/2022 Location AHIC Term / Year T1-2024 Unit of Competency National Code/Title BSBXDB501 Support Staff members with disability in the workplace Student Details Student Name SHILA THAPA Student ID AHI2000353 Student Declaration: I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. Signature: SHILA THA[PA Date: Assessor Details Assessor’s Name Mohammad Rezaur RESULTS (Please Circle) SATISFACTORY NOT SATISFACTORY Feedback to student: Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature Shila thapa Signature Date Date Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 1 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Instructions to the Candidates  This assessment is to be completed according to the instructions given below in this document.  Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.  If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.  Please refer to the College re-submission and re-sit policy for more information.  If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.  Please read the Tasks carefully then complete all Tasks.  To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.  This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately.  Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the Internet and word-processing system such as MS Word.  Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12 and line spacing has to be Single line.  Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.  Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Zero. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 2 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia assessment, while meeting enterprise requirements, takes account of the student’s needs  Indigenous  Knowledge and understanding  Flexibility  Services  Inappropriate training and assessment  Culturally appropriate training  Explore understanding of concepts and practical application through oral assessment  Flexible delivery  Using group rather than individual assessments  Assessment through completion of practical tasks in the field after demonstration of skills and knowledge.  Age  Educational background  Limited study skills  Make sure font size is not too small  Trainer/Assessor should refer to the student’s experience  Ensure that the time available to complete the assessment takes account of the student’s needs  Provision of information or course materials in accessible format.  Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures  Supply of specialised equipment or services, e.g. a note- taker for a student who cannot write  Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue  Changes to course design, e.g. substituting an assessment task  Modifications to physical environment, e.g. installing lever taps, building ramps, installing a lift  Educational background  Reading  Writing  Numeracy  Limited study skills and/or learning strategies  Discuss with the Student previous learning experience  Ensure learning and assessment methods meet the student’s individual need  Disability  Speaking  Reading  Writing  Numeracy  Limited study skills and/or learning strategies  Identify the issues  Create a climate of support  Ensure access to support that the student has agreed to  Appropriately structure the assessment  Provide information or course materials in accessible format, e.g. a textbook in braille  Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures  Supply of specialised equipment or services, e.g. a note- Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 4 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia taker for a student who cannot write  Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue  Changes to course design, e.g. substituting an assessment task  Modifications to physical environment, e.g. installing lever taps, building ramps, installing a lift Explanation of reasonable adjustments strategy used (If required) What if you disagree on the assessment outcome? You can appeal against a decision made in regards to your assessment. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of units you are appealing the assessment of. Your trainer will outline the appeals process, which is available to the student. You can request a form to make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The AHIC will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the appeal form. Academic Integrity: Academic Integrity is about the honest presentation of your academic work. It means acknowledging the work of others while developing your own insights, knowledge and ideas. As a student, you are required to: • Undertake studies and research responsibly and with honesty and integrity • Ensure that academic work is in no way falsified • Seek permission to use the work of others, where required • Acknowledge the work of others appropriately • Take reasonable steps to ensure other students cannot copy or misuse your work. Plagiarism: Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 5 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia  Your assessment needs to be submitted as an electronic copy unless requested differently by your assessor.  The Assessment file name for electronic copy should follow : Student Id_Assessment_No (Example AHI000014_Assessment 1) Referencing Include a reference list at the end of your work on a separate page or as footnotes. You should reference the sources you have used in your assessments in the Harvard Style. To access a web-based tool, see Harvard Style online generator http://www.harvardgenerator.com Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 7 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Introduction This assessment task is designed to evaluate student’s knowledge essential to support staff members with disability in the workplace in a range of contexts and industry settings and knowledge regarding the following:  Knowledge of the current legislation, standards and other instruments that promote the needs and rights of people with disability, including: o Disability Discrimination Act o Disability Services Act o Fair Work Act o Other State/Territory anti-discrimination legislation o United Nations Convention on the Rights of Persons with Disabilities o The National Disability Strategy  Knowledge of the organisation protocols, policies and procedures for: o implementing modifications or supports for staff members o maintaining confidentiality, privacy and dignity for staff members  Knowledge of the the definition of ‘reasonable adjustment’ within the organisational context, taking note of the organisation’s size, capabilities and resource base  Knowledge of the support strategies, resources and reasonable adjustments that can be implemented to meet staff member support needs, including: o workplace modifications, equipment and facilities o assistive technologies, devices and aids o augmentative and alternative communication methods o use of plain English o flexible work options o cognitive and work tools o support services and specialist support providers o Government agencies and funds that provide services and support to people with disability and their employers Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 8 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Assessment Task 1: Knowledge Questions Provide your response to each question in the box below. Q1: Answer the following questions: 1.1. Discuss the following legislation, standards and other instruments that promote the needs and rights of people with a disability:  Disability Discrimination Act in 50-100 words  Disability Services Act in 100-120 words  Fair Work Act in 40-60 words  Other State/Territory anti-discrimination legislation in 100-150 words. ANSWER:  The Disability Discrimination Act (DDA) is an Australian law that promotes equal rights and opportunities for individuals with disabilities, prohibiting discrimination in various areas such as employment, education, and public services. It fosters inclusivity and accessibility across all aspects of society.  The Disability Services Act focuses on enhancing the well-being and independence of people with disabilities in Australia. It outlines provisions for disability services funding, ensuring quality support and community participation for individuals with diverse needs.  The Fair Work Act in Australia safeguards employees' rights, including those with disabilities, by addressing workplace discrimination, ensuring fair treatment, and promoting equality. It contributes to creating an inclusive work environment that values diversity.  State and Territory anti-discrimination legislation complements national laws, addressing unique regional concerns. These laws aim to eliminate discrimination based on disability, promoting equitable access to services, education, and employment opportunities within specific geographic jurisdictions, reinforcing the broader national framework. 1.2 Discuss the United Nations conventions on the rights of persons with disabilities. Write your answer in 100-150 words. Answer: The United Nations Convention on the Rights of Persons with Disabilities (CRPD) is a comprehensive international treaty that outlines the rights and protections afforded to individuals with disabilities. Adopted in 2006 and entered into force in 2008, the CRPD seeks to promote the full participation, equality, and inclusion of people with disabilities in all aspects of life. It covers civil, political, economic, social, and cultural rights, emphasizing the principles of non-discrimination, accessibility, and respect for inherent dignity. The CRPD represents a significant milestone in recognizing the rights of persons with disabilities on a global scale, Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 10 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia fostering a paradigm shift towards inclusive policies and practices. Member States that ratify the convention commit to taking measures to ensure the full realization of these rights, fostering a more inclusive and accessible world for individuals with disabilities. 1.3 Explain how the National disability strategy promotes the needs and rights of a person with a disability in 50-100 words. ANSWER: The National Disability Strategy serves as a comprehensive framework in Australia, aiming to enhance the well-being and inclusion of people with disabilities. It focuses on key areas such as health, education, employment, and social participation, providing a road map for governments and organizations to implement policies that safeguard the rights and meet the diverse needs of individuals with disabilities. By promoting accessibility, eliminating discrimination, and fostering community engagement, the strategy plays a crucial role in creating an inclusive society where people with disabilities can fully participate and enjoy equal opportunities. Q2: Discuss the organisational policies and procedures for: 2.2 Implementing modifications or supports for staff members in 100-150 words 2.3 Maintaining confidentiality, privacy and dignity for staff members in 150-200 words. ANSWER: Implementing Modifications or Supports for Staff Members: Organizations establish clear policies and procedures for implementing modifications or supports for staff members to ensure inclusivity and equal opportunities. This involves identifying individual needs, whether related to health conditions, disabilities, or other factors, and providing reasonable accommodations. The policies guide the process of assessing requests, collaborating with employees to determine suitable adjustments, and implementing necessary modifications. This proactive approach fosters an inclusive work environment, supporting staff members to perform at their best. Regular reviews and updates of these policies ensure ongoing responsiveness to the evolving needs of the workforce. Maintaining Confidentiality, Privacy, and Dignity for Staff Members: Organizational policies on confidentiality, privacy, and dignity for staff members are crucial in creating a respectful and trustworthy work environment. These policies emphasize the protection of personal information, ensuring that sensitive data is handled securely and only disclosed on a need-to-know basis. Employees can expect their privacy to be respected in matters concerning health, personal issues, or accommodations. The policies also establish protocols for maintaining dignity in interactions, promoting a culture of respect and understanding. Regular training on these policies reinforces the importance of upholding confidentiality, privacy, and dignity, fostering a workplace where staff members feel valued and protected. Q3: Answer the following questions: Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 11 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Q4: Answer the following questions:  4.1 Discuss the following support strategies, resources and reasonable adjustments that can be used to meet the support needs of staff members:  assistive technologies, devices and aids in 100-120 words  augmentative and alternative communication methods in 100-150 words.  use of plain English in 50-100 words  flexible work options in 50-100 words. ANSWER: 4.1 Support Strategies and Resources for Staff Members: Assistive Technologies, Devices, and Aids: Employing assistive technologies, devices, and aids is a crucial strategy to meet the support needs of staff members with disabilities. These tools can include screen readers, speech recognition software, ergonomic accessories, and mobility aids. By customizing the work environment to suit individual requirements, assistive technologies enhance accessibility and facilitate equal participation in the workplace, promoting inclusivity and productivity. Augmentative and Alternative Communication (AAC) Methods: For individuals with communication difficulties, augmentative and alternative communication methods play a pivotal role. These methods encompass various tools such as communication boards, sign language, or speech-generating devices. AAC ensures effective communication, enabling staff members to express themselves and contribute to work discussions. Tailoring communication methods to individual preferences enhances workplace engagement and ensures that everyone's voice is heard. Use of Plain English: Implementing the use of plain English is a support strategy that enhances communication accessibility. This involves simplifying language and avoiding jargon or complex terminology. By adopting clear and straightforward communication, staff members, including those with cognitive or language-related challenges, can better understand information. The use of plain English supports inclusivity by promoting universal understanding and reducing barriers to effective communication within the workplace. Flexible Work Options: Flexible work options are a valuable support strategy that addresses various needs, including those of staff members with disabilities. Offering options such as telecommuting, flexible scheduling, or job-sharing allows individuals to balance work commitments with personal requirements. This flexibility accommodates diverse needs, such as medical appointments or adjustments related to disabilities, promoting a work environment that values individual well-being and fosters greater work-life balance. 4.2 Discuss the cognitive and work tools that help an organisation to meet the support needs of the staff members in 150-200 words. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 13 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia ANSWER: 4.2 Cognitive and Work Tools for Meeting Support Needs: Organizations utilize a range of cognitive and work tools to effectively meet the support needs of their staff members. Cognitive Tools: I. Memory Aids: Apps, reminders, and organizational tools assist employees, particularly those with memory challenges, in managing tasks and deadlines. II. Task Management Systems:These tools help individuals organize and prioritize tasks, breaking down complex projects into manageable components, benefiting staff members with cognitive disabilities. III. Time Management Apps:These applications aid in scheduling and time tracking, supporting employees in maintaining focus and meeting deadlines. Work Tools: I. Ergonomic Equipment: Adjustable chairs, desks, and computer peripherals contribute to a comfortable and accessible work environment, accommodating the needs of staff members with physical disabilities or those requiring specific ergonomic adjustments. II. Screen Readers and Magnifiers: For visually impaired employees, screen readers convert text to speech, and magnifiers enlarge on-screen content, ensuring equal access to digital information. III. Communication Apps: Collaboration and communication tools enhance accessibility, allowing employees to engage in virtual meetings, messaging, and document sharing, benefiting those with various communication needs. By incorporating these cognitive and work tools, organizations create an inclusive and supportive workplace. These tools not only address specific challenges faced by staff members with disabilities but also contribute to a universally accessible and adaptable work environment, fostering productivity and employee well-being. 4.3 Discuss the role of government agencies and funds in providing services and support to people with disability and their employers in 150-200 words. ANSWER: 4.3 Role of Government Agencies and Funds in Disability Support : Government agencies play a pivotal role in providing services and support to individuals with disabilities and their employers. These agencies aim to create an inclusive and accessible society by implementing policies, initiatives, and financial assistance programs. I. Funding Support: Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 14 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia audible cues to assist with navigation. Installing screen readers, magnifiers, and adjustable lighting at workstations enhances accessibility to digital information, allowing employees to engage with technology effectively. For a Person with a Mental Health Condition: Workplaces can support individuals with mental health conditions by creating a conducive and supportive environment. This may involve providing quiet or designated spaces for relaxation, implementing flexible work hours, and promoting a culture that destigmatizes mental health discussions. Open communication channels and access to employee assistance programs contribute to a positive workplace culture. For a Person with a Learning Disability: Accommodating individuals with learning disabilities involves creating an environment that supports diverse learning styles. This may include providing written instructions along with verbal communication, offering additional time for tasks or assignments, and utilizing assistive technologies such as speech-to-text software or alternative formats for information presentation. 4.5 Discuss any five (5) communication methods that act as a support strategy in meeting the staff in 100-150 words. ANSWER: Communication Methods as Support Strategies: I. Accessible Written Communication: Utilizing accessible written communication involves presenting information in clear, plain language to enhance understanding. This approach benefits staff members with diverse abilities, including those with cognitive disabilities or English as a second language. Documents, emails, and announcements should prioritize simplicity, avoiding complex terminology and jargon. II. Visual Communication Tools: Incorporating visual communication tools, such as infographics, charts, and videos, caters to various learning styles and supports individuals with different cognitive abilities. Visual aids enhance comprehension and serve as a valuable supplement to written or verbal information. III. Multi modal Communication Platforms: Implementing multi modal communication platforms allows staff to choose the most accessible format for their needs. This includes offering information through diverse channels, such as written documents, spoken announcements, and visual presentations, ensuring that individuals with different communication preferences can access relevant information. IV. Regular One-on-One Meetings: Scheduling regular one-on-one meetings provides a personalized communication approach. This strategy allows supervisors to understand individual needs, discuss any challenges, and tailor support based on specific requirements. These meetings foster open communication and create a supportive environment for staff members. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 16 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia V. Technology-Assisted Communication: Leveraging technology-assisted communication tools, such as instant messaging, video conferencing, and collaboration platforms, facilitates real-time interaction. These tools accommodate diverse communication needs, allowing staff members to engage in discussions, receive updates, and seek support in a flexible and accessible manner. Q5: Discuss the following processes that help the staff members to learn about available supports and discuss support needs in 300-350 words.  online resources  hotlines  workplace support teams  one-on-one conversations ANSWER: 1. Online Resources: Organizations often provide online resources to educate staff about available supports. These can include comprehensive intranet platforms, training modules, and informational materials accessible through the company's website. Online resources offer flexibility, enabling staff to access information at their own pace. This method ensures that a wide range of support options, including employee assistance programs, health and wellness initiatives, and diversity and inclusion resources, are readily available. Online platforms may also incorporate forums or discussion boards, allowing staff to share experiences and learn from one another. This approach is especially valuable for large organizations with dispersed teams, promoting a consistent dissemination of information. Hotlines: Establishing hotlines or helplines is an effective way for staff members to seek information about available supports and discuss their specific needs. This confidential and immediate communication channel allows employees to address concerns privately. Hotlines can cover a variety of topics, such as mental health support, workplace accommodations, or general assistance programs. Trained professionals on the other end of the line can guide staff through available resources, offering guidance tailored to individual circumstances. The anonymity provided by hotlines can encourage open dialogue, ensuring that employees feel comfortable discussing their support needs without fear of judgment or repercussion. Workplace Support Teams: Many organizations create dedicated workplace support teams or committees that focus on employee well-being. These teams consist of representatives from various departments, including human resources, occupational health, and employee assistance programs. They play a crucial Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 17 of 19

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia and individuality rather than defining them solely by their conditions. For example, instead of saying "disabled person," person-first language would be "person with a disability." Using person-first expressions helps break down stigmas and challenges assumptions, fostering a more inclusive and respectful environment. It promotes the idea that the disability is just one aspect of a person's identity and does not define their entire existence. In person-first language, consider phrases such as "individuals with diverse abilities" or "employees with unique strengths." This approach highlights the capabilities and contributions of individuals before mentioning any disability. It is about acknowledging the person first, recognizing their humanity, and treating them with the dignity and respect that everyone deserves. Person-first language extends beyond spoken communication to written and digital forms, ensuring consistency in promoting inclusivity. It reflects a commitment to valuing individuals for who they are, irrespective of any disabilities they may have, and contributes to building a workplace culture that embraces diversity and equality. The End Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBXDB501 Support Staff members with disability in the workplace Version V1.0/ July 2021 Page 19 of 19