IT-FP3301_GwynnHonda_Assessment3-1.doc
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School
Capella University *
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Course
FP3301
Subject
Information Systems
Date
Apr 3, 2024
Type
docx
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5
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As a parent of an active 8-year-old, I could easily access the Penny Juice website and find exactly what I
needed for the birthday party. The home page is very bright and colorful, showing the faces of two young children who appear to be playing with colorful clay. It is clear that I have accessed the correct webpage, and I can see there is a contact phone number in bold on the top right of the homepage. There are also different tabs I can click to access other website areas. Because I am ordering 96 ounces of orange-pineapple juice, I go to the red ORDER NOW button to find my juice option and place my order. On the ORDER NOW page, I see a form to fill out which asks for my name, email, phone number, etc. After this section, there are the flavor options. I can easily find the orange-pineapple juice section and add how many ounces of the juice I need for my child’s birthday party. At the bottom of the ordering page is a BUY NOW button, which I can use to add my credit card information and information on how the product will be delivered.
Human factors explore how the user will interact with the design. The human interaction with the design
should be as simple as possible and have an even flow throughout the procedure. Ergonomics have to be taken into consideration. This makes the design comfortable for the user and enticing enough to continue using it.
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Product under test.
The website https://dairio.com/
o
Test objectives.
Will people understand using a mobile app to order ahead and pick up later? Will the app be trusted or used? Will the app make ordering food during peak times, such as dinner, easier for people? Will people understand how to access the menu options, how to choose a time slot, and how to pay for their order?
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Participants.
10-15 people will be asked to participate.
Various ages, backgrounds, and demographics will be considered.
Must previously be a Dairi-o customer.
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Test tasks.
Find out more about the app and see if the participant would be willing to use it.
Download and use the app.
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Responsibilities.
App designer
Tech support
Store manager
Dedicated online or app order taker.
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Business case.
The test will show when the app will get the most use, which is more likely to use the app, and how quickly the app will load and submit the order.
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Equipment.
A mock app will be designed and installed on several laptops and cell phones.
Wireless internet connection or mobile data will be used.
A stopwatch will record how long the user opens the app by paying for the food.
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Location and dates.
Each location will perform the test.
Beginning mid-March until mid-April. o
Procedure
0-10 mins, introduction and explanation of the test.
10-30 mins; the participants will be asked to download the app or access a laptop provided.
30-45 mins, orders will take place.
45-60 mins, the order will end, and questions will be answered.
60-90 mins, feedback from the participants.
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Part C: Explore Strategies for Cross-Cultural and Mobile Platform Design
In converting a web-based application to a mobile application, it would have the benefit of downsizing the web-based application to a smaller, quicker to use tool, such as the mobile application. The user would be able to access the restaurant’s menu easily from their mobile device using the mobile app. The design would allow the end product to be quick and responsive to the user’s needs. The mobile application’s screen size would be determined by the device type, such as a smartphone or an iPhone. The user experience would be positively impacted if the menu is used on a mobile application since the aesthetics would be more comfortable for the user and a quicker option for ordering food. The user experience is likely to be impacted if the food ordering system is delivered on a mobile platform; since many people do not own a mobile device or a computer, it would be more convenient for those people to place their orders the traditional way; at the restaurant. This could be an issue for the development of the mobile
application because it can limit the number of users. In this case, the mobile application would be recommended
more for smartphone and iPhone users. The mobile application would need to be visually appealing and reduce the number of times an action needs to be completed to place the order. The mobile application should be operable, simple, and easy to use. The mobile application should be secure, especially when saving credit card information. The app will also need to be useable for people with challenges such as disabilities.
Cultural Differences
The additional changes I would make to my user interface design to address the needs of a new persona that is part of Russian culture and to provide an engaging user experience is to change the application’s language. There would need to be a straightforward menu translation from English to Russian. A program could
be implemented in the mobile application that would allow it to recognize that it is being used in a different country. I would study the power distance of Russia to design an easy-to-use mobile application. There would
be enough detailed information on the mobile application and the website to help people make up their own minds and not be told which options they should choose. Individualism of the mobile application helps the user to find their type of food and drink and how they plan to pay for their order. To achieve repeat customers, the user has to know they are in control of their choices. The most important element of designing for human users that I will take forward with my IT career is understanding my audience or customer. Considering whom I am developing the mobile application will keep me focused and understanding how I need to design the app. Useful and important roles of color in the design of
an interactive experience can help to show visual cues in the app. The color, background changes, and borders in the app can show the user what they have already accessed or need to access to complete their order. That will also help with the visual structure of the system and its impact on user experience.