Benchmark ERP
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Grand Canyon University *
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415
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Information Systems
Date
Apr 3, 2024
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docx
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Benchmark – Enterprise Resource Planning ERP as a Business Solution
Arkelly Kigoma
College of Technology, Grand Canyon University
ITT-415: IT Business Case Planning for Global Enterprise
Instructor: Johnny Chang
03/03/2024
To address the identified issues and improve efficiency at XYZ Company, implementing an Enterprise Resource Planning (ERP) system is crucial. Here's how the solution would address the
common issues of identity management associated with ERP implementation:
Single Authentication:
Users will have a single login credential that grants access to all relevant systems and modules within the ERP.
Implement a centralized authentication system within the ERP solution.
This eliminates the need for multiple logins and reduces the risk of password mismanagement.
SSO simplifies access control by allowing users to authenticate once and gain access to multiple systems seamlessly. With a single set of login credentials, employees can navigate between different ERP modules and associated applications, reducing the need for repetitive logins and enhancing workflow efficiency.
.
Automatic Trust:
Utilize role-based access control (RBAC) within the ERP system.
Assign specific roles to users based on their job responsibilities.
Users will automatically gain access to the data and functions relevant to their roles, streamlining the trust process and ensuring data security.
Managing Full Access Rights:
Implement granular access controls within the ERP system.
Administrators can define access rights at a detailed level, specifying which users can view, edit, or delete specific data.
Regular audits can be conducted to ensure that access rights are aligned with organizational policies and regulations.
Formal Business Case for ERP System Implementation:
XYZ Company is facing significant efficiency challenges due to manual processes, lack of information transfer, and inability to keep up with order volume, leading to declining customer satisfaction. To address these issues, implementing an ERP system is essential. The proposed ERP solution will streamline operations, improve data management, and enhance overall organizational efficiency.
Problem Statement:
Manual processes are leading to inefficiencies in completing reports and transferring information across departments.
Inability to keep up with order volume is impacting business growth and customer satisfaction.
Lack of centralized data management is hindering decision-making processes.
Proposed Solution:
Implementation of an ERP system to centralize data, automate processes, and improve information flow across departments.
Benefits of ERP Implementation:
Improved Efficiency: Automating manual processes will save time and resources, allowing employees to focus on value-added tasks. The benefits of implementing an ERP system in an organization will also improve daily business activities by streamlining business processes, which makes it easier and more efficient for companies to collect data, no matter what department they’re working in.
Enhanced Data Management: Centralizing data within the ERP system will improve data accuracy, accessibility, and security.
Better Decision Making: Access to real-time data and reporting tools will enable informed decision-making at all levels of the organization.
Scalability: The ERP system can grow with the company, accommodating increasing order volume and business complexity.
Improved Customer Satisfaction: Streamlined processes and faster order fulfillment will lead to higher customer satisfaction levels.
Cost Analysis:
Initial investment in ERP software and implementation services.
Training costs for employees to familiarize them with the new system.
Potential savings from reduced manual labor, improved resource allocation, and increased productivity.
Return on Investment (ROI):
Calculate the expected ROI based on projected cost savings, revenue growth, and efficiency gains over a specified period.
Departmental Cooperation:
Highlight the importance of cross-departmental collaboration in ERP implementation:
IT Department: Responsible for system setup, customization, and maintenance.
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Operations: Provide insights into existing processes and requirements for system integration.
Finance: Ensure alignment with financial reporting standards and budget allocation for the project.
Human Resources: Facilitate employee training and change management initiatives.
Efficient Data Management:
Describe how the ERP system will efficiently input, transfer, communicate, and display company
data:
Data Input: Streamlined data entry processes and integration with existing systems.
Data Transfer: Automated data exchange between departments to ensure real-time information flow.
Communication: Centralized communication channels within the ERP system for collaboration and decision-making.
Data Display: Customizable dashboards and reporting tools to present relevant information in a clear and actionable format.
Reference: Johnson, H. (2023, August 23). 5 Reasons Batch and Process Manufacturers Need Single Sign-
On
. Retrieved from ECISOLUTIONS: https://www.ecisolutions.com/blog/manufacturing/5-
reasons-batch-and-process-manufacturers-need-single-sign-on/#:~:text=SSO%20simplifies
%20access%20control%20by,logins%20and%20enhancing%20workflow%20efficiency
.
Aptean Staff Writer. (2023, June 19). The Benefits of ERP: Advantages and Disadvantages of Enterprise Resource Planning
. Retrieved from Aptean: https://www.aptean.com/en-US/insights/blog/15-benefits-implementing-erp-software