Abaku Omoh_ITSP1

fleet to reduce costs by coordinating the pickup and delivery of freight at the same time in the same geographic area delivery of freight at the same time to improve the percentage of loaded miles in a fleet. Management will implement the approach known as backhaul optimization. Backhaul optimization can optimize routes, minimize empty miles, reduce transportation costs, expedite deliveries, and improve efficiency by allowing businesses to maximize delivery capacity. This approach will help improve the percentage of loaded miles, and lower operational costs. 3 Provide warehousing services for customers who want to reduce delivery time to their customers or company by having product available locally for pickup in warehouses or quicker local delivery GGFST management can strategically locate their warehouses closer to major customer hubs or areas with strong transportation infrastructure. Management will need to implement efficient inventory management practices to help reduce the time it takes to locate and retrieve customer orders within the warehouse. 4 (new objective) GGFRT should prioritize the integration of sustainable practices in its operations. This objective involves adopting environmentally friendly initiatives such as optimizing fuel consumption, reducing carbon emissions, and exploring alternative energy sources. By embracing sustainability, GGFRT can reduce its environmental impact, improve its public image, attract environmentally conscious customers, and potentially achieve long- term cost savings. The management team can improve the business by conducting a comprehensive analysis of current operations, identifying areas for improvement, and implementing sustainable practices across the organization. 3. IT Mission and IT Vision Statements a. IT Mission Statement: The mission of the Information Technology Department at GGFRT is to provide reliable and innovative technological solutions to support the 2

financial reporting at GGFRT. The objective is to ensure compliance with the Act's requirements by implementing robust financial reporting systems and internal controls. By maintaining accurate and transparent financial records, GGFRT aims to meet regulatory obligations, enhance investor confidence, and promote good corporate governance practices. Different methodologies have their own strengths and focus areas. Based on the case study, a suitable governance methodology would be the combination of both COBIT and ITIL. COBIT’s framework focuses on aligning IT with business objectives, ensuring effective risk management, and providing clear guidelines for governance and control of IT processes. While, ITIL’s framework focuses on service delivery, service support, and continuous improvement, aiming to enhance the quality, efficiency, and effectiveness of IT services. GGFRT can use COBIT framework for establishing governance structures, defining control objectives, and ensuring regulatory compliance. On the other, with can also use ITIL to manage IT services, processes, and service levels. d. The governance body plays a crucial role in aligning technology with business objectives, ensuring compliance, optimizing resource allocation, and making informed decisions regarding project continuation and organizational changes. These responsibilities include setting IT strategy in alignment with business goals, allocating resources and funding to IT projects based on their strategic objectives and expected business value, ensuring compliance with relevant regulations, overseeing project prioritization and portfolio management, evaluating, and monitoring project progress, and reviewing and approving changes to the IT organization. 5

routes for transporting goods from the origin to the destination. stops and minimize fuel consumption, reduce transportation costs, improve delivery time, and increase overall operational efficiency. management IT department drivers and terminal management delivery operations and enhance customer satisfaction. Truck Route tracking system Fleet maintenance system Design to manage and streamline the maintenance and repair processes for fleet of a vehicle or equipment GGFRT wants to ensure the optimal, performance, safety, and longevity of the fleet by effectively managing maintenance schedules, tracking repairs, and facilitating proactive maintenance practices. Operation department Fleet management IT department drivers and terminal management Optimizing the maintenance process will reduce downtime, extend vehicle lifespan, enhance efficiency and safety of the fleet operation. CIO, CEO, CFO Operations manager Dispatchers Truck Fleet tracking system Freight tracking provides real- time visibility and monitoring of shipments throughout the transportation process, enabling GGFRT to track the location, status, and condition of goods in transit. It GGFRT to know the current location of shipments, estimated arrival times, any delays or deviations, and other relevant information. Operation department Fleet management IT department drivers and terminal management Help GGFRT in optimizing logistics operations, ensuring efficient transportation , reducing costs, improving customer satisfaction, and enhancing overall supply chain management in the transportation and distribution industry. CIO Operations manager Dispatchers Truck Freight tracking system Financial Reporting System To ensure the accuracy, integrity, and It provides support for various financial activities such as Finance Department IT Department It provides accurate and up-to-date CIO CFO Key 8