Appendix FINAL V2.0

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University Of Arizona *

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Feb 20, 2024

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Project Business Case and Feasibility Team 2 members have submitted their ideas for the MIS 478 Group Project Assignment. From all of these submissions two were chosen, Homecoming Event and CD Music Donation Drive, by the group as the most realistic projects due to schedule, scope, quality, and budget. The group members have completed this Business Case and Feasibility Study to select the Homecoming Event Project as the most feasible project given team members' constraints, and the dual requirements of the class and projects. Homecoming Business Case The Alpha Phi Gamma sorority and Pi Alpha Phi fraternity are going to hold a joint Homecoming Event at the University of Arizona on November 5, 2011 to reunite with current and alumni members. In previous years the joint homecoming events were rushed into the execution stage, without adequate planning, only a few weeks before the event dates. This lack of planning created a situation where sub-optimal outcomes in costs, entertainment, and guest invitation/turnout took place. The sponsors and Team 2 group member Paul Moon have requested the 2011 Homecoming event be made into a structured project using available project management techniques, currently being taught in MIS 478. The sponsors believe structured project management techniques can better optimize the outcome of the 2011 Homecoming Event's deliverables, and homecoming events in the future. CD Music Donation Drive Business Case The Tau Beta Sigma fraternity is currently planning a charitable used compact disc (CD) donation drive to benefit the Open Inn charity for runaway children. Team member Jake Thompson suggested that Team 2 carryout the marketing and planning requirements for Tau Beta Sigma charity donation drive taking place October 10-14, 2011. Team 2 would attempt to maximize marketing and personnel planning for the event, in order to stay within budget and minimize costs of the event. Feasibility Analysis Factors After extended debate within the group, the following factors were created to judge the feasibility of the projects described above and in the analysis table below: Scope - A consolidated grouping of project duration, and scope of deliverables. Complexity - the difficulty of the deliverables. Value Creation - The worth and benefits to all stakeholders Resources - The available labor, budget, and sponsor/team joint commitment. Dimension Weights
The dimension weights are effectively from 1-10, with 10 being the highest and most important. The weights are based on the importance of the dimensional factors above, the class constraints and requirements, and Team 2's available time constraints and abilities. Scope - Weighted at 8 due to the importance of the class duration requirement 8-10 weeks, and the scope of the deliverables within each project. Complexity - Weighted at 4 due to the relatively low difficulty of both projects. Value Creation - Weighted at a 7 due to team moral and motivation for creating worthy deliverables and benefits. Also ranked based on creation of benefits for stakeholders. Resources - Weighted at 9 due to the importance of sponsor commitment, labor, and budget available for project completion. Project Analysis Score Table Scope -The Homecoming Event is a 7 due to the project's fit within the class duration requirements and the deliverables' scope requirements for successful project completion. The Charity Drive is a 5 due to the early completion, October 10-14, compared to the class 8-10 week requirement. The deliverables' original scope requirements are also less than ideal for the class requirements. Complexity - The Homecoming Event is an 8 due to a good fit for the class constraints limiting the level of difficulty based on the Team's knowledge and ability to outsource project deliverables. Projects S cop e C om pl exi t y V al ue C r ea t i on R es ources Total Dimension Weights 8 4 7 9 Projects 7 8 5 6 56 32 35 54 177 5 4 8 6 40 16 56 54 166 Homecoming Charity Drive
The Charity Drive is a 4 due to the low level of complex requirements and measureable success criteria when compared to the class requirements. Value Creation - This is the only category for comparing the project against each other for the value generated for the stakeholders and the project team. This is also subjective due to lack of quantifiable financial measurements, such as profit creation. The Charity event is an 8 compared to the Homecoming Event's lesser 5 score. Resources - The Homecoming Event is a 6 due to an acceptable level of labor, budget, and sponsor/team commitment to the project. The Charity Drive also received a 6 due to the acceptable level of labor, and sponsor commitment to the project. The budget, however, is an unknown factor due to lack of team knowledge and available data for similar project budgets. Project Decision The dimensional factor weights were multiplied by each of project factor scores to from a weighted project factor score, which was summed to create a total project score. According o the Analysis Score Table above the Homecoming project is a better fit for the class and team requirements and constraints. After presenting this analysis to the professor and the class, the professor showed preference for the Charity Drive project, with increases in the project's scope and timeline to better fit the class requirements. Unfortunately, the sponsors were unwilling to extent the project completion date and increase the scope to a reoccurring series of charity events instead of the original single event. The team therefore adopted the Homecoming Event with the professor's conditional approval, based on weekly work preformed for project progress. Team 2 Project Charter Mark DeBeaulieau Paul Moon
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Hyun Park Jake Thompson Business Case--Objective Team 2 will be facilitating the procurement and distribution of both food and refreshments at Alpha Phi Gamma and Pi Alpha Phi’s 2011 joint Homecoming social on the University of Arizona mall. The main goals of the project are to (1) satisfy attendees expectations while maximizing their enjoyment thereby (2) encouraging alumni from both organizations to be more involved with their local chapters whether that evolves to monetary donations or attendance of future events. Scope Statement Team 2 will: - Register a spot for the event - Send an email invitation for homecoming event - Create Facebook event page - Sub-contract food to vendor - Organize entertainment activities - Post event survey Risk and Assumptions Risk and Assumptions Risk Owner Contingency Plans Uninvited people can claim food Event Manager Give food only to those who wear the official wristband Over budget Fund Manager Double check the estimated cost in advance ASUA may have made clerical error/incorrect assignment Project Manager Double check with ASUA Food vendor delays deliverables Event Manager Be prepared to order food from other place (contact them in advance) Volunteers may not show up Event Manager Assign specific backup volunteers Milestone Schedule Milestone Completion Date Stakeholder Acceptance Criteria
Project officially chosen 09/07/2011 Team 2, Dr. Lin Professor accepts project Initial planning 09/28/2011 Team 2 Plan is acceptable to the Team Scope and schedule 09/28/2011 Team 2 & Sponsors Sponsor and Team 2 Approval Project charter 09/28/2011 Team 2 & Sponsors Sponsor and Team 2 Approval WBS 10/01/2011 Team 2 Team 2 Approves Plan Facebook Page 10/6/2011 Team 2 Meets Sponsor Approval E-mail Announcement 10/13/2011 Team 2, Sponsors, & Alumni Meets Sponsor Approval Vendor selection 10/19/2011 Team 2 & Sponsor Meets Sponsor approval Bean Bag Board Construction 11/04/2011 Team 2 & Sponsor Meets Sponsor Approval Food and Drink Procurement 11/04/2011 Team 2, Sponsor, Alumni, & Vendors Meets Sponsor Approval Homecoming Event 11/05/2011 Team 2, Sponsors, Alumni, & UofA Adm. - Closing and Realizing 11/11/2011 Team 2 & Sponsors Team 2 & Sponsors’ Lessons Learned for future Spending Approvals and Budget Estimates Both organizations are splitting the cost of the event for a total of $500 which can be spent in any way the project manager sees fit as long to satisfy the project’s demand. The project manager is
in charge of all funds and disbursements and the following chart is a preliminary calendarized budget. Stakeholder List Stakeholder List Internal Stakeholders Role Interest In Project Pi Alpha Phi Sponsor Successful project completion Alpha Phi Gamma Sponsor Successful project completion UofA Administration Regulation Project compliance within rules Project Team Planning Successful project planning and execution Alumni Guests Event to celebrate and reunite with friends External Stakeholders Vendors Materials To make profit supplying project materials Homecoming Audience Bystanders Noninterference with their events Team Operating Procedures: Meetings : The project team will hold regularly scheduled meetings every Friday at 12 noon within the McClelland Hall Atrium, unless otherwise stated. The meetings will begin on time. Accommodations and changes must be made in advance for late or absent team members. If Description Estimated Date Estimated Cost Drinks 11/1/11 $45 Utensils 11/1/11 $30 Food 10/20/11 $350+ Entertainment Supplies 10/15/11 $50 Total - $475
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team member(s) are going to be late or absent, advanced notice, if possible, should be given to the project manager through e-mail or phone call. Communication : Team members should communicate problems, issues, or concerns as soon as they arise to the project manager via e-mail, wherein he will address those concerns with the rest of the group in such a manner that they will be prepared to address these issues as soon as possible. E-mail communications through student CatMail is preferred, because instructors also communicate through CatMail. Team Decisions : Major project decisions will be made through a majority vote. In the event of a tie, the project manager will break the tie. Any member can bring an issue, idea, or a decision to the attention/vote of the group. After a decision has been made the team will carry-out the decision unless overruled/vetoed by a project sponsor. Work Requirements: The project work will be divided within the team as equally as possible at the discretion of the project manager. If a team member thinks there are receiving a disproportionate amount of work, then they can bring the issue to the attention of the project manager. Team members are expected to do their work within the deadlines assigned and in a professional manor. Project Sponsors : Have the right to cancel, modify, reject, or approve deliverables within the project. Sponsors should be contacted through the organizational leaders Paul Moon and Ray Ho for Pi Alpha Phi and both Sarah Ahmed and Tiffany Pei for Alpha Phi Gamma. Lessons learned from previous events Previous homecoming socials have never been formally organized and for 2011’s event, the sponsors would like to have a dedicated team to planning the event in its entirety. With this responsibility will come documentation and further lessons to be learned and thus passed on to next year’s event planners so that the success of future homecomings is ensured. Commitment Date of Signage: _____________________ Sponsors:
Paul Moon_________ _________ _____________________ President, Pi Alpha Phi Ray Ho__ ___________________ _____________________ Social Chair, Pi Alpha Phi Sarah Ahmed ________________ _____________________ President, Alpha Phi Gamma Tiffany Pei __________________ _____________________ Social Chair, Alpha Phi Gamma Project Team Paul Moon__ ___________________ _______________________ Project Manager, Team 2 Mark DeBeaulieau _______________ _______________________ Project Associate, Team 2 Jake Thompson __________________ _______________________ Project Associate, Team 2 Hyun Park_ _____________________ _______________________ Project Associate, Team 2 Team 2 Communications Management Plan Introduction The Communications Management Plan is intended to be a dynamic plan, which will change in order to meet Team 2's requirements throughout the Homecoming project. This plan will provide
structure to facilitate team communications with the sponsors and team members during the project life cycle. The structure within the communications plan will provide a clear understanding of the communication methods, requirements, channels of communication, and issues within group planning and sponsors' requirements. The communications plan will also create group cohesion through communication of members' needs, concerns, level of project knowledge, and the tasks that need to be completed in order to provide a successful project outcome to the sponsors. Distribution structure (what information goes to whom, when, and how) Internal Stakeholder Contact Information Matrix Role Name Organization/ Position Contact Information Internal Stakeholders: Sponsor Paul Moon President - Pi Alpha Phi See Project Manager Sponsor Sarah Ahmed President - Alpha Phi Gamma Contact through Project Manager UofA Administration Multiple Departments Consult - www.arizona.edu Team Project Manager Paul Moon Team 2, & Pi Alpha Phi (310) 800-3941 pmoon72@email.arizona.edu Project Associate Mark DeBeaulieau Team 2 (520) 886-4844 marks@email.arizona.edu Project Associate Hyun Park Team 2 (520) 331-1468 eggmoney@email.arizona.edu Project Associate Jake Thompson Team 2 (915) 253-1085 quadz08@email.arizona.edu Alumni Guests E-mail data base Project Communication Matrix Stakeholder Reasonability for Communicates to Method Sponsors Clear instructions of goals and scope Project manager, UofA Administration Push and pull: email, face to face, phone Project Manager Budgeted funds, project planning, task completion, quality Sponsor, project team, vendors, UofA Administration Push and Pull: email, face to face, phone, document sharing Project team Project planning, task completion, quality assurance Project manager, project team, UofA Administration Push and Pull: email, face to face, phone, document sharing UofA Administration Regulation Sponsor, Project Manager & Team Pull: email, face to face, phone Sponsors The sponsors are responsible for the clear communication of their goals, requirements, plans, and other important information to the project manager. The sponsors are also responsible for the timely communication of project changes to the project manager. Sponsors will also communicate quality standards, and approvals, or rejections of deliverables in a timely manner.
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Project Manager The project manager, Paul Moon, is responsible for communicating, gathering information, and relaying information between the project group and the sponsor organizations. This is intended to provide a coherent, simplified, and direct communication channel between the project group and the sponsor organizations. The project manager is also responsible for spending the budgeted funds and will be the primary contact with vendors. Project Team The project team communicates to the project manager, each other, outside venders, and UofA Administration within the scope of the project requirements. The Project team will carry out task assignments and give input into the project deliverables through the approved communication methods listed above. If the project manager is absent, a team member may assume the communication responsibilities of the project manager on an as needed basis. Group Document Generation and Distribution Routine project documents will be assigned to individual members to create, and the project group will revise those documents within group meetings. This is intended to minimize the number and time spent on revisions of documents. The group revision will be sent to all team members through e-mail. If further revision of the group revision is needed, that should be brought to the project manager’s attention in the issue log and the “Project meeting log” for further consideration in the next project meeting. Team Meetings The project team will meet every Friday at 12noon in McClelland Hall Atrium to discuss project business. The normal duration of these meeting is expected to be approximately one hour; however, some meetings may need to go for longer periods of time depending on the workload. All team members should read the current weeks Meeting Agenda, Last week’s Meeting Minutes, and the Issues Log posted on the Google Documents website. Some circumstances may require project team meetings in addition to the weekly scheduled meeting. If another meeting is needed or wanted, the person calling the meeting should contact the needed project members or sponsors to arrange a time and place suitable for the meeting. Regular meeting documentation should be followed, agenda, minutes, issue log, and/or change of request forms when required. Change Management Process A change request from should filled out and submitted to the project manager if anyone involved within the project wants/needs to add, modify, change, and/or redesign a project deliverable. The Change Request Form template provided within the templates folder in the class BlackBoard website should be used to document the need and impact of the change on the project. In addition to the change request form, the change issue should be included within the issues log and the
meeting agenda. The team project manager and/or the sponsors will approve requests to change deliverables. Collection and filing structure for gathering and storing project information Sponsor Communication The project manager, Paul Moon, is the primary contact between the sponsor organizations and the project group. The project manager will gather and store all unique project information, such as hand written notes and project requirement documents generated by the sponsor organizations. Receipts From Expenditures The project manager, Paul Moon, is responsible for all expenditures within the project budget; therefore, all original receipts will remain with the project manager. The project manager will make photo copies of the receipts, and/or electronic scans of the receipts for distribution to the sponsors, project team, and project notebook collection. Electronic File Storage Project information generated in electronic format within the group will be sent as file attachments in e- mails to all team members, so each will have an opportunity to review, revise, and retain a copy for their personal records. Revisions of the electronically generated information will have the document name followed by a unique revision date and/or version number if needed after the title of the document; for example, document name [revision date] [revision number v2, or v3 etc.]. This is intended to provide individuals with up to date and accessible records of the project, and to also back-up copies in the event of computer failure(s). Some project documents will be electronically generated on Google Documents, in order to use the real time group editing and sharing features. These documents will remain on Google Document throughout the lifecycle of the project. Group members are encouraged to keep backup copies of the document incase Google Documents has a malfunction that prevents access to or destruction of the document. Unique Documents Unique documents should not be destroyed, unless those documents become immaterial (unimportant) to the project stakeholders and/or project notebook requirements. Important documents that are one of a kind, such as hand written notes, plans, etc., will remain with the project leader, or can be copied and distributed to the project team and/or sponsor. Format, content, and level of detail of key project information All documents should be as brief as possible without loss of important information and details needed to effectively communicate the information from the sender(s) to the receiver(s). Electronic documents are the preferred means of communication within the group. However, face to face meetings and/or phone calls might be a better means of communication, depending on the information within the message. Electronic project documents should be created in Microsoft Word, Google Document, or project
templates. Documents should have at least one inch margins and 12pt text font in Times New Roman, Calibri, or similar professional looking font. Headers, bullet points, and/or other identification should be used to separate major and minor topics within the documents for quick reference of information. Professional business language should also be maintained within project documents. Production schedule and resources for producing key project information Document Name Format Estimated Finish Due Date Created by Business Case / Project Prioritization Analysis PowerPoint 8/02/2011 09/07/2011 Team 2 Project Charter Word 9/24/2011 9/28/2011 Team 2 Risk Plan (within Charter) Word 9/20/2011 9/28/2011 Hyun Stakeholder Analysis Word 9/20/2011 12/07/2011 Mark Project Overview PowerPoint 9/23/2011 9/28/2011 Paul Work Breakdown Structure Project 9/29/2011 10/01/2011 Team 2 Gantt Chart Project 9/29/2011 10/01/2011 Team 2 Project Budget Project 9/29/2011 10/01/2011 Paul Meeting Documents (agenda, minutes, issues log) Google doc 10/03/2011 12/07/2011 Team 2 Communication Plan Word 10/03/2011 12/07/2011 Mark Change Management From/ Process Word Template Template Team 2 Procurement Plan Word 10/14/2011 12/07/2011 Paul Human Resources Plan Word 10/21/2011 12/07/2011 Paul Quality Plan Word 10/14/2011 12/07/2011 Paul Project Progress Presentation PowerPoint 11/25/2011 11/28/2011 Team 2 Lessons Learned Word 11/21/2011 12/07/2011 Team 2 Project Notebook Word 12/02/2011 12/07/2011 Team 2 Method for updating the communications management plan The communications plan is intended to be a dynamic document that will change depending on the circumstance and needs of the project. Changes to the communications plan will be through the change request process, or through the issues log and team meeting process outlined above. Escalation procedures
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If communication problems or personal problems develop within the group and/or between any of the stakeholders, the project manager will resolve the dispute with the assistance of the project team members. All potential problems should be communicated to the group first within the issues log, change request form, meeting agenda, or within a team meeting. If the project manager cannot resolve the dispute within the group, the project manager can seek guidance from the project sponsors, class professor, and/or the teaching assistant. If a group member is in a dispute with the project manager, the project group members will attempt to resolve the dispute within the group. The group member or project manager can also seek guidance from the professor or teaching assistant. Team 2 Weekly Status Reports October 3, Progress Report 1 Team 2 – Homecoming 2011 Project Jake Thompson Hyun Park Mark DeBeaulieau Paul Moon
Current status to plan, including status of key milestones Behind schedule: o None On Schedule: o Everything Ahead of Schedule: o None Weekly Highlights Completed the Work Breakdown Structure for project and the expected budgetary costs. Actual costs will be applied as they happen. The presentation on Wednesday went well and the professor seemed pleased with how the project scope was unfolding. Both organizations are actually excited to see what the team has in store in terms of planning, project manager will formally meet with sponsor leaders to show more detailed scope. Weekly Lowlights Hyun had to miss the weekly meeting because of excessive car problems. The project manager gave him a pass on not attending. Issues Lack of professional project management knowledge and Microsoft Project o Making it a mandatory requirement to bring Microsoft Project Professional 2010 book to meetings from now on. Any requests for help None as of yet October 10, Progress Report 2 Jake Thompson Hyun Park Mark DeBeaulieau Paul Moon Current status to plan, including status of key milestones Behind schedule: o Sending email invitations to alumni Email details and template took longer than expected to complete, but just a delay of 1 day for sending. Will not delay other parts of the schedule (enough slack time) On Schedule: o Everything else Ahead of Schedule: o None Weekly Highlights Completed Project Communications Plan.
Created Facebook event page for attendees to confirm RSVP status. Sent out email invitations to alumni from both organizations through their listservs. Weekly Lowlights Email template design and content delayed by 1 day. Issues Meeting minutes and other documentation must be completed every meeting from now on, including the full agenda. Any requests for help None as of yet October 17, Progress Report 3 Jake Thompson, Hyun Park, Mark DeBeaulieau, Paul Moon Current status to plan, including status of key milestones Behind schedule: o Completion of Attendance and Final list of Attendees Only received 1 RSVP email from the October 6 th email invitation. Facebook Event attendance is currently (as of October 14 th ) 38 attending 1 maybe 4 not attending 58 awaiting reply Given that there are: A considerable proportion of invitees that click “attending” without actually going The large proportion of invitees who have not confirmed on Facebook and probably will not among the “awaiting reply” The low impact RSVP emails received It is apparent we will have to go off of the historical observation of last year’s peak of 55 people and the net flow of new and graduated members to the organization (approximately +12) since last year’s event. Therefore the team will make the executive decision to cater 70 potential attendees. On Schedule: o Everything else Ahead of Schedule: o Produce Product Materials List by one day Weekly Highlights
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Schematic for bean bag toss board game and its construction bill of materials are on time. Organizations only preference is to NOT eat Wings and Rice like last year. More flexible options for project team. Weekly Lowlights Lack of email RSVPs. Issues None Any requests for help None October 24, Progress Report 4 Jake Thompson, Hyun Park, Mark DeBeaulieau, Paul Moon Current status to plan, including status of key milestones Behind schedule: o Select and Confirming Caterer 3 days behind schedule because of requirement by 2 prospective businesses for face-to-face meeting with manager instead of pricing over the phone Selection and payment will be finalized on Monday October 24 when Project Manager speaks with both. Budget of $425 will not revealed to managers for better negotiation of prices. On Schedule: o Everything else Ahead of Schedule: o Bean Bag Board material purchase is 4 days ahead of schedule. Weekly Highlights Construction and materials under budget by 50% o Therefore food or refreshment budget can be allocated more money. Most likely food budget. Facebook event has reached 41 attendees with another 12 alumni having confirmed with the project manger their attendance over the phone. Given the historical observations and relationship with the project manager, the 52 ‘awaiting reply’ will most likely account for an additional 30 attendees, bringing the total estimated guest list to 83 attendees. o Many will not arrive all at once and instead in waves with peak highs and lows, but their plate number will still be accounted for. Hyun’s car is fixed and for a low price o He will not have trouble with attending meetings anymore o Less stress on him, good for morale
Weekly Lowlights Caterers requiring a face-to-face meeting before quoting price, thus delaying that activity. Should not interfere with final project date deliverable. Issues None Any requests for help None October 31, Progress Report 5 Jake Thompson, Hyun Park, Mark DeBeaulieau, Paul Moon Current status to plan, including status of key milestones Behind schedule: Nothing On Schedule: o Everything else Ahead of Schedule: o Bean Bag Board construction and paint is complete. Ready to be delivered and used at event. Weekly Highlights o Vendor charged $400 for food instead of budgeted $375 1. Includes much more food than actually expected/planned for. 2. Sponsors will be pleased with selection and variety 3. The extra $25 dollar will be used from the exact amount project team under-budgeted for. o Fraternity members have Costco memberships which can be used to buy refreshments and utensils in bulk. Weekly Lowlights None Issues None Any requests for help None November 7th, Progress Report 6 Jake Thompson, Hyun Park, Mark DeBeaulieau, Paul Moon Current status to plan, including status of key milestones Behind schedule: None On Schedule: Event/project has been completed. o Evaluation and survey being completed by alumni and current members o Collection of feedback and notes will take place next week
Ahead of Schedule: None. Event Highlights The homecoming eproject is now complete since it took place on November 5. Attendees seemed pleased during the entirety of the event Relatively all food and drinks were consumed at the event and therefore did not waste monetary resources. Exclusivity to food was well handled with only a few outlying incidents by active members being emotional. Set up and clean up finished faster than expected with even excess helping hands available. Approximately 64 attendees came to the event, many of which had confirmed online through Facebook. Event Lowlights Food became cold halfway through the event o Next year heaters/burners must be implemented as to not make the same mistake Not as many attendees found the bean bag toss game that engaging, mainly stuck to socializing. Issues None Any requests for help None November 14th, Progress Report 7 Jake Thompson, Hyun Park, Mark DeBeaulieau, Paul Moon Current status to plan, including status of key milestones Behind schedule: None On Schedule: Event/project has been completed. o Post project review meeting held Friday 11-11-11 o Evaluation of all project deliverables post Homecoming Event Ahead of Schedule: None. Event Highlights Brainstorming session 11-11 what went right and what went wrong with the event Mistakes: what we should have done, if we could start over
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Project group members gave input into Lessons Learned document and improvements for future projects. Event Lowlights Lack of survey participation and feedback from guests made identifying what went right and what went wrong more difficult for the project team. Project team has too much work load in our classes, which creates conflicts in schedule and reduced moral. Issues Project issues - None Project Team Issues - None Any requests for help None November 21st, Progress Report 8 Jake Thompson, Hyun Park, Mark DeBeaulieau, Paul Moon Current status to plan, including status of key milestones Behind schedule: None On Schedule: Event/project has been completed. o Project officially closed on time within the 11-18-11 meeting Project officially closed 11 dollars under budget Ahead of Schedule: None. Event Highlights Last project meeting Discussed Notebook requirements Reviewed final Lessons Learned document and improvement recommendations for future projects. Prepared final Project presentation due on 11-28. Event Lowlights Team moral low due to increased class workload Team time constraints Issues
Project issues - None Project Team Issues - None Any requests for help None November 28st, Progress Report 9 In class presentation copy of report given to professor Team 2 Human Resources Plan The stakeholders and actors involved in the project consist of team 2 and the various members of both Pi Alpha Phi fraternity and Alpha Phi Gamma sorority. Team 2 will be responsible for mainly the planning of the project and a few tasks while the two organizations will mutually execute the bulk of the tasks. Project manager, Paul Moon, will serve as the active liaison between the team’s decisions and the organizations themselves because of his relationship with the stakeholders. The available personnel for the project are as follows: Worker Code Name Organization A.1 Mark DeBeaulieau Team 2 A.2 Hyun Park Team 2 A.3 Jake Thompson Team 2 A.4 Paul Moon Team 2 & Pi Alpha Phi
B.1 Tiffany Pei Alpha Phi Gamma B.2 Sarah Ahmed Alpha Phi Gamma B.3 Sydney Lee Alpha Phi Gamma B.4 Phethida Thounsavat Alpha Phi Gamma B.5 Karen Pho Alpha Phi Gamma B.6 Melanie Yun Alpha Phi Gamma B.7 Sherry Bao Alpha Phi Gamma C.1 Tony Tran Pi Alpha Phi C.2 Naweed Sherzada Pi Alpha Phi C.3 Dan Khu Pi Alpha Phi C.4 Jeffrey Han Pi Alpha Phi C.5 Jetson Van Pi Alpha Phi C.6 Ray Ho Pi Alpha Phi C.7 Tom Pham Pi Alpha Phi C.8 Jackson Guan Pi Alpha Phi C.9 Jay Lee Pi Alpha Phi Communication will primarily be conducted through cellular phone calls and text messaging. Tiffany Pei (B.1) will be facilitate most of Alpha Phi Gamma’s communication, more specifically in assigning their task and reminding them of it by the direction of project manager (A.4). Pi Alpha Phi will be notified and assigned roles by (A.4). All of these workers have been contacted and confirmed with the project manager that they would be ready and willing to be at the university at 9:30 AM at the start of the event’s preparation. They have been tasked with meeting the project manager’s car at that time at the Student Union traffic circle to pick up all supplies necessary for the event. A 9 AM phone call reminder will also take place to check on status of worker. Team 2
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Homecoming Social 2011 (Final) Gantt Chart .
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Homecoming Project Final Budget Expenditures Note: numbers in parentheses are under budget tasks due to the MS Project formula: cost variance =total cost-baseline costs This is not the same as earned value management analysis, where negative values are under budget tasks. ID Task Name Fixed Cost Fixed Cost Accrual Total Cost Baseline Actual Variance 1 1 Homecoming 2011 Project $0.00 Prorated $464.00 $475.00 $464.00 ($11.00) 2 1.1 Plan Project $0.00 Prorated $0.00 $0.00 $0.00 $0.00 16 1.2 Homecoming Execution Deliverables $0.00 Prorated $464.00 $475.00 $464.00 ($11.00) 17 1.2.1 Facebook Event page $0.00 Prorated $0.00 $0.00 $0.00 $0.00 18 1.2.1.1 Compile list of active members and alumni that use Facebook $0.00 Prorated $0.00 $0.00 $0.00 $0.00 19 1.2.1.2 Create event page $0.00 Prorated $0.00 $0.00 $0.00 $0.00 20 1.2.1.3 Send invitations $0.00 Prorated $0.00 $0.00 $0.00 $0.00 21 1.2.1.4 Final head count for cross ref $0.00 Prorated $0.00 $0.00 $0.00 $0.00 22 1.2.1.5 Completion of attendance $0.00 Prorated $0.00 $0.00 $0.00 $0.00 23 1.2.2 E-mail Announcement $0.00 Prorated $0.00 $0.00 $0.00 $0.00 24 1.2.2.1 Gather E-mail Addresses $0.00 Prorated $0.00 $0.00 $0.00 $0.00 25 1.2.2.2 Design E-mail template $0.00 Prorated $0.00 $0.00 $0.00 $0.00 26 1.2.2.3 Send E-mail $0.00 Prorated $0.00 $0.00 $0.00 $0.00 27 1.2.2.4 Receive RSVPs $0.00 Prorated $0.00 $0.00 $0.00 $0.00 28 1.2.2.5 Final list of attendees $0.00 Prorated $0.00 $0.00 $0.00 $0.00 29 1.2.3 Food and Drinks $0.00 Prorated $434.00 $425.00 $434.00 $9.00 30 1.2.3.1 Budget per Person Expenditu $0.00 Prorated $0.00 $0.00 $0.00 $0.00 31 1.2.3.2 Produce Product Materials Lis $0.00 Prorated $0.00 $0.00 $0.00 $0.00 32 1.2.3.3 Gather Estimates from Catere $0.00 Prorated $0.00 $0.00 $0.00 $0.00 33 1.2.3.4 Select Caterer $0.00 Prorated $0.00 $0.00 $0.00 $0.00 34 1.2.3.5 Pay Caterer $400.00 Prorated $400.00 $350.00 $400.00 $50.00 35 1.2.3.6 Purchase Miscellaneous $22.00 Prorated $22.00 $30.00 $22.00 ($8.00) 36 1.2.3.7 Purchase Drinks $12.00 Prorated $12.00 $45.00 $12.00 ($33.00) 37 1.2.3.8 Confirm with vendor food wi $0.00 Prorated $0.00 $0.00 $0.00 $0.00 38 1.2.3.9 Send assigned members to pick up food $0.00 Prorated $0.00 $0.00 $0.00 $0.00 39 1.2.4 Bean Bag Board Construction $0.00 Prorated $30.00 $50.00 $30.00 ($20.00) 40 1.2.4.1 Plan schematics for constructi $0.00 Prorated $0.00 $0.00 $0.00 $0.00 41 1.2.4.2 Purchase building materials $30.00 Prorated $30.00 $50.00 $30.00 ($20.00) 42 1.2.4.3 Build $0.00 Prorated $0.00 $0.00 $0.00 $0.00 43 1.2.4.4 Final check up for completen $0.00 Prorated $0.00 $0.00 $0.00 $0.00 44 1.2.4.5 Deliver to event $0.00 Prorated $0.00 $0.00 $0.00 $0.00 45 1.2.5 Homecoming Day Event $0.00 Prorated $0.00 $0.00 $0.00 $0.00 46 1.2.5.1 Inspect Location and Materia $0.00 Prorated $0.00 $0.00 $0.00 $0.00 47 1.2.5.2 Food Distribution $0.00 Prorated $0.00 $0.00 $0.00 $0.00 48 1.2.5.3 Clean-up Crews $0.00 Prorated $0.00 $0.00 $0.00 $0.00 49 1.2.6 Deliverables Finished $0.00 Prorated $0.00 $0.00 $0.00 $0.00 50 1.3 Closing and Realizing $0.00 Prorated $0.00 $0.00 $0.00 $0.00 51 1.3.1 Evaluation of Project Deliverable $0.00 Prorated $0.00 $0.00 $0.00 $0.00 52 1.3.2 Lessons Learned $0.00 Prorated $0.00 $0.00 $0.00 $0.00 53 1.3.3 Close Project $0.00 Prorated $0.00 $0.00 $0.00 $0.00 54 1.3.4 Project Meetings $0.00 Prorated $0.00 $0.00 $0.00 $0.00 Paul Paul Paul Paul 10/ Paul Team Paul Paul 10/ Paul Team Paul Paul Paul Paul Paul Paul 11/ Jake Paul Mar Paul 11/ 11/ Paul Team 11/ '09 ' 1984 2
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Team 2 Change Management Process A change request from should filled out and submitted to the project manager if anyone involved within the project wants/needs to add, modify, change, and/or redesign a project deliverable. The Change Request Form (below) should be used to document the need and impact of the change on the project. In addition to the change request form, the change issue should be included within the issues log and the meeting agenda documents posted on Google Documents. The team project manager and/or the sponsors will approve request(s) to change deliverables as outlined in the Change Request process flow chart on the following page Homecoming Project Change Request Form Submitted by : (name and contact information) Date Request Submitted: Title of Change Request Change Order Number: Change Category: O Scope O Schedule O Cost O Technology O Other Description of change requested: Events that made this change necessary or desirable: Justification for the change/why it is needed/desired to continue/complete the project: Impact of the proposed change on: Scope: Schedule: Cost: Staffing: Risk: Other: Suggested implementation if the change request is approved: Required approvals: Name/Title Date Approve/Reject
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Team 2 Change Management Process Submit Change Request Form to Project Manager and/or Team Change request rejected for stated reason. Notify Sponsors of change request and recommendations Have needed resources for project completion? Start Change required for project completion? Will change improve project results? End The request come from sponsor(s)? No Yes Project Team evaluates sponsor(s) change for impact on scope, schedule, cost, and other factors. Sponsors approve, modify and/ or reject change(s)? Yes No Yes Reject Modify No No Update plan with changes Approve Yes A A
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Team 2 Risk Plan The following is a list of identified known and known-unknown risks and the predetermined planed response to those risk events, in order of risk probability and severity. This is not an all inclusive list of risks and responses to risks. Homecoming Event Project List of Prioritized Risks Rank Potential Risk Potential Response Risk Responder 1 2 Project Over Budget 3 Labor Shortage (any cause) 4 Paul Moon 5 Facebook page issue(s) Hyun Park 6 Invitation issue(s) Jake Thompson 7 Beanbag Board issue(s) Mark DeBeaulieau 8 Uninvited people at event 9 Bad weather Paul Moon Homecoming Food Deliverable Over Schedule (1) Contact vendor -enforce schedule requirements (2) Void vendor agreement - find another food supplier (3) Purchase unfinished food and cook food or serve cold food at event Project Manager / Sponsor Paul Moon (1) Stay within budget through reprioritization of expenditures (2) Reduce scope to stay within budget (3) Request more funds from sponsors Project Manager / Sponsor Paul Moon (1) Reassign available people (2) Find additional labor from sponsors Project Manager / Sponsor Paul Moon UofA Administration error, problem, or compliance issue (1) Correct error, problem, or compliance issue(s) to UofA satisfaction (1) Redesign / rebuild page (2) Change management - alter plans for deliverable scope or schedule (1) Quality failure - redesign/rebuild (2) Change management - alter plans for invitation scope or schedule (1) Quality failure - redesign/rebuild (2) Behind schedule - compress into available time or cancel deliverable (1) Ask them to leave (2) Escalate to UofA Security Paul Moon or Designated person (1) Protect food and lower impact on event as much as possible (2) Dangerous weather - cancel event Team 2
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Risk Plan All non-identified, unknown-unknown risks should be planned by the project team, project manager, or project sponsor in advance when possible. If future risks appear unexpectedly without advance time to plan responses, the project manager or sponsors will handle these risks using good judgment and consideration for stakeholder impact/ concerns. Canceling or altering a deliverable's scope should be the last response available and only taken if all alternative options have failed. Canceling or altering a deliverable's scope under normal circumstances requires a change management request from and change management review process. If extraordinary and immediate circumstances are present, such as dangerous conditions, the project manager, Paul Moon, or sponsors can alter or cancel deliverables as needed to reduce risk to stakeholders. Team 2
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Quality Management Plan Overview The quality management plan is designed to insure the acceptability and quality of the deliverables produced within the project's scope requirements. The team's Project Manager Paul Moon, also a project sponsor, will be responsible for communicating the quality requirements to the project team members. Paul is also responsible for testing, inspecting, and approving the quality of the deliverables for the sponsors of the project. Quality Standards for Deliverables Food (Outsourced) The project manager and sponsor, Paul Moon, will select a vendor for food procurement based on cost, sponsor organization members' taste, and quality of the food the vendor will provide. Pre-purchase quality standards will be assessed subjectively based the cleanliness, reliability, and vendor's reputation for taste, and food safety. Those quality factors will be assets when the project manager meets with the food vendor(s) before purchase agreement is undertaken. Finished food will be inspected for quality by Paul Moon or an agent designated by the sponsors. The cooked food will be inspected to assure that the correct quantity (please see procurement plan) is ready for pick-up the day of the event. The condition of the food will also be check to ensure it is properly prepared using the following standards: Food is properly cooked in order to ensure the safety of the guests. The food will be randomly sampled by the person designated to pick it up. The food is adequately warm or cold and covered/sealed to protect against contamination and to ensure freshness. Test method will be a visual inspection. Food tastes within the acceptable quality standards previously agree upon. For example, food is correct type (chicken, beef, etc.) and seasoned according to the purchase agreement. Drinks and Other Food Related Supplies Paul Moon will be responsible for purchasing the drinks and food related supplies listed in the procurement plan. Quality inspection will be conducted at the point of purchase before the sale takes place. All drinks and food related supplies will be visually inspected to ensure: Liquid containers are air and water tight (no leaks) for drinks. Containers have tamer resistant safety seal intact or unbroken packaging. The drinks are within UA policies (non-alcoholic). The freshness/spoilage date has not been reached yet. Beanbag Board (Corn hole Toss) Game
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The Project Manager will ensure the beanbag (aka corn hole) toss game equipment is constructed as designed within the plans given to the builder and within the procurement plan. The quality of the beanbag board game equipment will be determined in the following manor: Visual inspection of beanbag boards to ensure they are made to the correct size, shape, and finish requirements described in the Procurement Plan and the Beanbag Boards Plan. The Beanbag Boards pass a functional test for folding storage and the ability to withstand beanbag impact test, which will be conducted under normal game conditions. Beanbags will be the appropriate size and shape described in the procurement plan. Team 2
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Project Budget and Procurement Plan Beanbag Boards The beanbag boards as described in the Beanbag Boards Plan will need the following materials, tools, and labor to construct: Quantity Raw Materials Labor Cost $ 0.5 Design (Paul, Jake, Team 2) 0 1.5 Purchase materials 0 3 Built from raw materials (Mark) 0 Paint (Sponsors) 0 Quantity hours The project plan estimated total cost for beanbag boards at $50.00; however, materials costs were less than expected due to stock materials owned by the project team members. The saved beanbag board estimated project costs were made available for other project expenses. Food, Drinks, and Utensils
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The event will require the following materials for successful implementation. Serving size and quantity consumed by attendees based off of historical observations were the basis for the total amount to be purchased. More than enough food, refreshments, and utensils will be available for each of the estimated 60+ attendees. Prices have been rounded up. Quantit y Materials Cost $ 7 Entrées 2 chow mein 2 fried rice 1 mixed appetizers 1 beef and broccoli 1 orange chicken 400.00 12 Sodas – 2 Liters 4 Coca-Cola 3 Sprite 1 Dr. Pepper 1 Diet Dr. Pepper 1 Diet Coke 1 Orange Slice 1 Grape soda 12.00 1 Mixed plastic utensil set 8.00 1 240 Costco plastic cup set 11.00 1 120 napkin set 3.00 7 Spoons and grilling-tongs 0.00 2 Ice coolers 0.00 The large utensils for serving the food will be provided by the project manager at no additional cost along with the two ice coolers by Alpha Phi Gamma. All supplies and materials will be in the project manager’s vehicle for pick up at the student union for the organizational workers to pick up and carry to the Homecoming tent nearby. Team 2
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Lessons Learned Prepared by: Team2 Date: 11/9/2011 Project Name: Alpha Phi Gamma & Pi Alpha Phi Homecoming 2011 Social Project Sponsor: Alpha Phi Gamma, Pi Alpha Phi Project Manager: Paul Moon Project Dates: 9/2/2011 – 11/18/2011 Final Budget: $464 1. Did the project meet scope, time, and cost goals? The project completed all agreed upon deliverables on schedule, met the accepted quality criteria, and performed under budget. 2. What was the success criteria listed in the project scope statement? The success criteria was to register a spot for the event, send out an email invitation, create a Facebook event page, contact and negotiate food from a vendor, organize an entertainment activity, and post an even survey (feedback). 3. Reflect on whether or not you met the project success criteria. The team registered a spot on the mall at a prime location, sent out email invitations to all active members and alumni, created a Facebook event page, secured a food and beverages, created a bean-bag toss game, and got feedback from the project sponsors. 4. In terms of managing the project, what were the main lessons your team learned? The team learned that communication even amongst a few people can get very complicated, Microsoft Project can be a useful tool in planning even the most seemingly simplistic projects, and that planning is the most important difficult of a project instead of the actual execution. 5. Describe one example of what went right on this project. All of the organizational members that were assigned to pick up the supplies the morning of the event were present and ready to help right away. Reminding them of the date through multiple communication channels was critical to this success. 6. Describe one example of what went wrong on this project. Using email to inform attendees did not generate as good of a response as the project team had expected and instead attendees chose to use Facebook more. As to why it was not as effective is attributed to the lack of use of email by attendees. 7. What will you do differently on the next project based on your experience working on this project? Making sure the food deliverable is kept heated will be the main difference but also having more knowledge on Microsoft Project now will improve its effectiveness in the future.
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